Is our HP 3520-e really broken and if so now what

Already had this printer on our network of origin, and after a few trweaks for the configured wireless... every thing worked fine.

I initially a copy to the preinter put in place the time and which was very good.   Have not run an analysis, however.

Shortly after when an analysis was made, I got a "no scanner attached (or something like that) drivers scan neesds.

However... now whenever the printer powers on screen functions deskjet (forms of copy-scan-quick... etc, but then a screen appears that says "problem scanner... Turning the and poweron printer... If still errors that componet scanner/copy is broken ' and the printer cannot copy or scan")

Didn't add/subtract anything from system and or HP3520 drivers... etc.  HPPSDR 3.0 concludes canner and say aok... print test printer... page but nothing is printed.  Can I print from the network address of the HP to laucning IE8 and go to the test page printed in IE8?

In adidtion... first the printer would print fine (diagnosis... text... etc) now, whenever it load a sheet of paper... whether a battery or a piece... a paper jam occurs almost instantly when the page starts to enter the printer?

I think it's a matter of HP support... but I can't find anywhere on the site to do this upward with.

The new HP3520-e was recorded a month or two after you received?

Please help

Turns out well was something else... so I was not looking for procedures that you recommend.  In fact I found a post somewhere that deals with unplug the power... etc... but the problem was solved by a simple click.

My SO corrected it voluntarily... but she knows virtually nothing about the digitization of material/etc? !!

What she did was with the windows open and the printer on... She went to devices and printers... one click with the right button on the 3520 in devices and printers... and choose scan.

She said the PC immediately connected to the 3520 and analysis took place without a hitch. After that... and continuing after a few test scans/prints today... the 3520 works fine.  No message of 'error' on scan or copy.  Even analyses to other printers of home network!

Thanks for your reply... must have been a problem in the original printer software installation and configuration?

Tags: HP Printers

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