is shaded a d I canProblems installation of windows to date get the error code 80070490, tried to install windows vista from DVD upgrade areanot upgrade I can do?

Windows update installation problems get code error 80070490, tried to install windows vista from DVD of the upgrade box is greyed out and I can't upgrade, any advise?

Hi, Eve,.

First run the preparation tool system update for your version of Windows.

Start > right click on computer

Select Properties

Under system > Type system, you will see the 32 - bit or 64-bit system

Download the tool for your system (x 86 is 32-bit, x 64 is 64-bit)

http://support.Microsoft.com/kb/947821

When finished, restart the update.  If the update fails, you will need to repair Windows.

Your DVD says recovery?  This is the DVD, you will need to reinstall or repair Windows.

What is the make and model of your computer.  The manufacturers provide a Recovery Utility in many cases.

Ex: HP provides a Recovery Manager for their computers

It is found by clicking Start > all programs > PC Help & Tools

Click on Recovery Manager

Follow the prompts on the screen to repair your computer

How to automatically repair Vista using Startup Repair

http://www.bleepingcomputer.com/tutorials/repair-Windows-with-Windows-Startup-Repair/

Tags: Windows

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