Is there a phone rep who can help me get my profile on my new computer? I think I did OK for the tutorial, but now it does not work
I had to buy a new computer as my last one had problems. I backed up what I think is all of my files on an external hard drive and moved them to the new computer but Thunderbird does not open. So I re downloaded Thunderbird and followed the tutorial on copying and pasting the old profile in the profile folder and now Thunderbrid (I think) will not open.
Thunderbird profile cannot be loaded. It may be missing or inaccessible.
So I put everything in the trash and re downloaded the program, and I still get the same error (I however wouldn't be the case that I was starting from scratch).
In a little over my head. Any help?
Try this method to import emails.
addon ImportExporttools:
Download the as file and save it to your ex: desktop
In Thunderbird
- Tools > Addons or Menu icon > Addons
- Click the gear icon and select "install the addon from file".
- Find the downloaded as file and click 'open '.
- You may have to restart Thunderbird.
To import an mbox file (all messages are stored in Thunderbird mbox files)
Right click on the email account
Select: ImportExporttools > import a mbox file
Select: directly import one or more mbox files
Search for the file and click 'open '.
Tags: Thunderbird
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