Is this normal that Microsoft at home, my phone and say that my PC is not working properly?

Is this normal that Microsoft at home, my phone and say my pc works not properly.

Hello

Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

Please see:

https://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

Microsoft issues never not solicited for phone calls of support or security.

These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

Tags: Windows

Similar Questions

  • Problems with my sound doesn't play not even though the settings say that the audio does not work properly

    recently I went on vacation... sound computer works very well before I left. Came back, and now the sound does not work.  I checked all the settings and it says everything is working. I've done some research and there was only one window to come when I rebooted that says a file with the extension dll is not found.  So I restored by computer back to before I left on vacation, but still no sound.  No pop up with the dll is not found though.  I went in the "maintenance" section and found it seems to be a few questions audio below is the scheme which is the filler. Hope this is enough information for assistance.  said the task of event 20 116.  I have an ACER one with windows. the computer has HDMI dolby and realtek.

    -
    -
     
      20
      0
      4
      116
      0
      0 x 800000000000000
     
      3490
     
     
      Microsoft-Windows-Audio/PlaybackManager
      LorrainesPC
     
     

    -
      3
      48000
      fake
     

     

    Judy Hello,

    Thank you for visiting Microsoft Community and we provide a detailed description of the issue.

    According to the description, I understand you have a problem with the sound does not work properly in the computer even if the settings say that the audio does not work properly.

    Certainly, I understand your concern and will try my best to help you.

    I appreciate all your efforts really to try to solve this problem.

    This issue would have intervened if the sound card has went wrong in the computer or audio drivers have been corrupted.

    I would suggest trying the following methods and check if that helps.

    Method 1:

    I suggest you to refer to the procedure described in the article below and check if it helps.

    No sound in Windows

    http://Windows.Microsoft.com/en-us/Windows/no-sound-help#no-sound=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    Note: The above article will help you identify and solve its current problems in Windows, including no sound from your speakers or headphones.

    Also try to install the latest drivers from the chipset in the system and check if it helps.

    If the problem persists, follow method 2

    Method 2:

    How to use the tool File Checker system to fix missing or damaged system files, please follow the steps in the link provided below.

    https://support.Microsoft.com/kb/929833?WA=wsignin1.0

    Note: System File Checker is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files. This article explains how to run the tool (SFC.exe) System File Checkerto scan your system files and to repair the missing system or damaged files from Windows or Windows 8 8.1. If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected.

    I hope this information is useful.

    Please let us know if you need more help, we will be happy to help you.

    Thank you.

  • A Web site that I built is not working properly in Firefox, but works fine in Safari and Explorer.

    I created it in Adobe GoLive with embedded flash files. the overview of the "home" button disappears and do not have links to the pages that they should go to.

    Yes, now that Homeover image is there and working for me at the overview (you may need to use Shift + Cmd + R).

    It is a problem with the Flash object.

    IE gets the correct Flash file, but Firefox still gets the same default file in the second object tag.

    Handbags:

    IE: homeflash3.swf
    Firefox: homeflash5.swf
    
    <object id="FlashID" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" width="701" height="700">
    <param name="movie" value="homeflash3.swf">
    
    <!--[if !IE]>-->
    <object type="application/x-shockwave-flash" data="homeflash5.swf" width="701" height="700">
    <!--<![endif]-->
    
    <!--[if !IE]>-->
    </object>
    <!--<![endif]-->
    </object>
    

    Œuvres of apron:

    IE: homeflash4.swf
    Firefox: homeflash4.swf
    
    <object id="FlashID" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" width="701" height="700">
    <param name="movie" value="homeflash4.swf">
    
    <!--[if !IE]>-->
    <object type="application/x-shockwave-flash" data="homeflash4.swf" width="701" height="700">
    <!--<![endif]-->
    
    <!--[if !IE]>-->
    </object>
    <!--<![endif]-->
    </object>
  • Home, end, pag and pag re av keys do not work correctly

    Home page, end, av pag, re pag and arrow keys do not work correctly. Home key instead of going to the top of the page, it goes right to the end, and av pag, pag re and the directional keys work only when cursor is in mode 'text' as if going to write. the problem appears after having updated to the latest version.

    Try to hit F7.

    http://KB.mozillazine.org/accessibility.browsewithcaret

  • Why is my computer running slower and Microsoft 6to4 that adapt #2 is not working properly.

    Choose one:

    -Online Microsoft called me, told me that my computer was infected & offered to help me get off.

    =>, I called Microsoft & asked for help with an infection.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~

    What is a Microsoft Certified Gold Partner?
    http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html

    TIP: If you still think again your registry database must be cleaned, repaired, amplified, to the point, healed, twisted, fixed or optimized (it isn't), read http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.  See also http://blogs.technet.com/markrussinovich/archive/2005/10/02/registry-junk-a-windows-fact-of-life.aspx

    Thank you, I uninstalled own Pro.

    But I still need to know how to get my computer to run faster.

    Can I run Hi Jack this?  And if so I can someone tell me what to fix or delete?

    Darling

  • Microsoft Sidewinder X 8 inch top of page mouse button does not work?

    I bought a Microsoft Sidewinder X 8 mouse and my upper thumb button will not work. Is it a hardware problem or a software problem? I have reinstalled the software.

    Hi Crimson7789,

    1. this happens when you try it on any game in particular?

    This seems to be a hardware problem. You can see the following link for the hardware support:

    http://www.Microsoft.com/hardware/support/default.mspx

    Hope this information is useful.

  • What is pushing apple? I must have when sharing itunes with MP3 Rocket? Everything works fine. But I get a message telling me that apple Push does not work.

    Hello. I share itunes with MP3 rocket very successfully. I buy songs from itunes.  When I finished, I get a pop up window telling me that Apple Push does not work properly. What is Apple push and do I need it. Everything is working well at the moment.  Thank you

    Hi Wendy,.

    Thank you for choosing to ask your question in the Microsoft forums. The question you posted would be better suited in the Apple forums. Check out the link and ask the question.

    https://discussions.Apple.com/index.jspa

  • Someone in the building uses Apple can 790-795 network this person hack me and who is? Berlin writes. Very often, I notice that my network does not work as it should.

    Someone in the building uses Apple can 790-795 network this person hack me and who is? Berlin writes. Very often, I notice that my network does not work as it should. Thank you. I'm really not sure if it's true that Apple can´t be hackend? First because I use Google and Google mail on the same computer.

    Someone in the building uses Apple can 790-795 network this person hack me and who is?

    Wi - Fi networks will be displayed in the menu OS X Wi - Fi, including those created by other Apple routers. It's normal. It does not necessarily indicate that users connected to these networks can connect to yours. In particular, if you use a wireless password and change it often.

  • Microsoft Visual C++ 2005 Redistributable and says that the component you are trying to use is on an unavailable network resource

    Vcredist.msi
    I have Windows XP and just upgraded my Zone Alarm Internet Security Suite to the new version. The parental control available in it says they are available but not installed. I click on install and a window will appear titled Microsoft Visual C++ 2005 Redistributable and says the component you are trying to use is on a network unavailable resource. I need help to understand this.

    Hi brianr30,

    I suggest that you download the latest version of the Microsoft Visual C++ Runtime manually and check to see if it helps.

    How to get the Visual C++ 6.0 runtime components

    http://support.Microsoft.com/kb/259403

    If you're still having problems, then you will need to contact ZoneAlarm support for assistance.

    https://support.ZoneAlarm.com/

  • Microsoft made a habit of you personally call by phone and saying: you have malicious software on your computer? I have hooked up to two times more positive that it is a scam

    Microsoft made a habit of you personally call by phone and saying: you have malicious software on your computer? Whenever they asked me to go to my computer and go to the Control Panel, they will say to me then my serial number to confirm that it is legitimate, when I said I thought it was a scam, they became very angry, both times, it was a Pakistani
    I have hooked up to two times more positive that it is a scam

    Microsoft made a habit of you personally call by phone and saying: you have malicious software on your computer? Whenever they asked me to go to my computer and go to the Control Panel, they will say to me then my serial number to confirm that it is legitimate, when I said I thought it was a scam, they became very angry, both times, it was a Pakistani
    I have hooked up to two times more positive that it is a scam

    You have made the right choice.

    This is a complete scam and one that has become very common these days. Microsoft never does such calls. Don't think anything such a caller said, do nothing that he tells you to do and hang up on him immediately.

  • Microsoft Wireless Desktop Keyboard/Mouse 6000 V2 does not work properly.

    Microsoft Wireless Desktop Keyboard/Mouse 6000 V2 does not work properly.  The mouse does not allow me to use the wheel to scroll down to option and when I look at the drop down list, it does not keep list open.  It opens and closes the list immediately. He continues to return the list to the top of the drop-down list.  I checked the batteries in the keyboard and the mouse (replaced) resync'ed the two keyboard and mouse ports changed the receiver performed in and checked for update on both keyboard and mouse and have restarted my computer several times and it still does not work properly. I bought this Office Microsoft Wireless Keyboard and mouse 6000 V2 there are three 3 months and he can't take back to store because it has a warranty of 30 days of the store.  Help.

    Try it on another machine to ensure that it is not the lack of equipment.

    And make sure you have the latest drivers/software installed for him.

    Restore point:

    http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

    Do Safe Mode system restore, if it is impossible to do in Normal Mode.

    Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

    Try a restore of the system once, to choose a Restore Point prior to your problem...

    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

    http://www.windowsvistauserguide.com/system_restore.htm

    Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

    See you soon.

    Mick Murphy - Microsoft partner

  • Huawei Mobile Connect 3 G Modem this device does not work properly because Windows cannot load the drivers required for this device. (Code 31).

    System: Windows 7 Ultimate 64-bit. QC processor 2.5 Ghz, 4 GB RAM, Nvidia 9600GT. The work of modem very well until about a month. Uninstalles the device, I reinstalled it but the same messages. I've updated the driver and software, still nothing. In safe mode, the modem driver is loaded and the devicemanager reports that the device is functioning properly. Once the system is booted in normal mode divcemanager reports: this device does not work properly because Windows cannot load the drivers required for this device. (Code 31). Help, please. I check the settings for the 6to4 drivers and there is no problem.

    Thanx

    Hi rui2010,
     
    Place your machine in a clean boot State to see if another application is in conflict with the modem.
    If this fails, I recommend you reach out to the community Hauwei for assistance:

     
    Aziz Nadeem - Microsoft Support

    [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

  • Error of USB host - peripheral controller is not working properly because Windows cannot load the drivers required for this device. (Code 31)

    Original title - USB - IF xHCI USB Host Controller

    This device does not work properly because Windows cannot load the drivers required for this device. (Code 31)

    I have a permanent error on my computer and when I run the troubleshooter I get the above message.  It says Windows cannot load the driver.

    Hello

    USB devices remove all you can - restart the computer - is still there, the error? If it isn't
    It is related to one of the add-in devices that you removed. If she is still there, then, the question is
    either a device internal who can not remove or physically with the USB bus itself.
    If it was not there, add devices at a time until it is displayed - keep in mind that it is
    possible that there are two (or more) devices in conflict over the issue. Once you
    identified the check of the aircraft with the help of the manufacturer.

    1. to find the control panel - device - device - right-click on it - uninstall - Manager then
    Restart the computer to see if it clears.

    2. same place - double click on the device - driver tab - driver update - to see if that helps.

    3. check with the support of system manufacturer (manufacturer of motherboard for customized systems), their
    online documentation and drivers, diagnostics and ask questions in their forums on all known
    questions. Update the Bios and chipset or other USB drivers.

    =====================================

    If necessary, we will use these additional troubleshooting methods:

    How to fix Code 31 errors
    http://pcsupport.about.com/od/findbyerrormessage/a/code-31-error.htm

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • The drivers for this device are not installed. (Code 28) __This device is not present, is not working properly or is not all its drivers installed. (Code 24)

    I HAV these two errors in my drivers and windows cannot update, can any body healp me?

    Hello

    What devices are - if you can not tell what is the name, then you can specify the category of
    Device Manager - or both?

    --------------------------------------------------------------------------------------------------------------------

    This device is not present, is not working properly or is not all its drivers installed. (Code 24)

    The device doesn't seem to be present. The problem may be a faulty hardware or a new driver might be needed.

    Devices to stay in this State if they have been prepared for removal. After you remove the device, this error disappears.

    On theGeneral properties of the device tab, clicktroubleshoot to start the Troubleshooting Wizard.
    ---------------------------------------------------------------------------------------------------------------------
    The drivers for this device are not installed. (Code 28)

    To install the drivers for this device, clickset to update driver, which starts the Hardware Update Wizard.

    ==================================================================

    Those who might be ghosts then right click on them and UNINSTALL - devices and then RESTART.

    References to Vista also apply to Windows 7.

    If they show upward then try to manually install the drivers.

    This is my generic how updates of appropriate driver:

    This utility, it is easy see which versions are loaded:

    -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    Description, version, product name, company that created the driver and more.
    http://www.NirSoft.NET/utils/DriverView.html

    For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
    Control Panel - device - Graphics Manager - note the brand and complete model
    your video card - double - tab of the driver - write version information. Now, click on update
    Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
    Uninstall - REBOOT it will refresh the driver stack.

    Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
    with their own software and drivers and all other main drivers that you have.

    Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
    Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
    BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

    Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in the Device Manager - drivers tab to be sure the version you actually install
    presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
    in particular that) so to install a driver - reboot - check that it is installed and repeat as
    necessary.

    Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
    manually by model.

    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers to 7 (update drivers manually using the methods above is preferred
    to make sure that the latest drivers from the manufacturer of system and device manufacturers are located)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
    Updates, that leaves about Windows updates but it will not install the drivers that will be generally
    older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
    get new manually if you wish.

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Webcam - Skype says that the webcam is not working

    I tried Skype this morning and for some reason any, they told me that the Webcam was not working. Why would that happen? I have not had problems with this before that my computer is less than 4 months. Any suggestions?

    Hello

    You can use the camera without Skype? Have you rebooted to see if something was blocking
    access the camera?

    Troubleshoot camera connection
    http://Windows.Microsoft.com/en-us/Windows7/Troubleshoot-camera-connection-problems

    You probably need to recharge the device drivers and camera control software (usually included
    with the drivers and installed at the same time).

    Login as an administrator.

    Double-click Control Panel / Device Manager - Imaging - writing down of the brand and model of camera.
    on this subject and on the tab of the driver is version. Now, click on update drivers (who are unable to do anything as MS
    is far behind the pilots of certification). RIGHT click on the camera - UNINSTALL - REBOOT - it
    will update the driver stack.

    Now, go to the system manufacturer's website and download the latest driver for the camera and the other related camera
    software (if not more recent get the same).

    Download - SAVE - go to them and RIGHT CLICK - RUN AS ADMIN - reboot after each driver.

    Manually look at the sites of the manufacturer for drivers.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    Installation and update of drivers to 7 (update drivers manually using the methods above is preferred
    to make sure that the latest drivers from the manufacturer of system and device manufacturers are located)
    http://www.SevenForums.com/tutorials/43216-installing-updating-drivers-7-a.html

    Then let windows updates on however prevent loading of drivers who are often older than the
    those that you have installed. If updates suggests a pilot and then HIDE it and watch manually to see if their
    really is a more recent version (at the time system manufacturer and the sites of the manufacturer of the device).

    Stop Windows 7 to automatically install device drivers
    http://helpdeskgeek.com/Windows-7/stop-Windows-7-from-automatically-installing-device-drivers/

    How to disable automatic driver Installation in Windows 7 / Vista
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/

    Turn off Windows Update Device Driver search prompt in Windows 7 / Vista (for professionals,
    Ultimate and Enterprise)
    http://www.AddictiveTips.com/Windows-tips/disable-Windows-Update-device-driver-search-prompt/

    ----------------------------------------------------------------------------

    If the device works without Skype can communicate with their support.

    Skype - Support
    https://support.Skype.com/en-us/

    Skype - Forums
    http://Forum.Skype.com/

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

Maybe you are looking for

  • distant future dates in MAC Photos

    almost all my pictures are now published in the years 2052, 2051? How to recover / restore the original dates of photo?

  • Speed dial is replaced by another program instead of opening in a new tab program. How to solve?

    I've been using Speed Dial for a long time and when I click on a button, usually a new page opens, leaving the available speed dial. Recently, whenever I click on a speed dial button, the new page opens instead of Speed Dial. I want new Speed Dial, I

  • HP Jet 11-d016tu: HP Stream 11 system disabled

    Hello. My Hp stream comes back with a message at the beginning asking an administrator password or power on password. I had lent to a friend who said she never put a password on it. After trying 3 arrives with disabled system 94404298. Can anyone hel

  • Palm Centro will not turn on

    Hello I bought a Palm Centro refurbished about 7 months ago. In recent days he refused to turn on at all, so far I have tried pulling the battery for anywhere from 5 minutes to 30 hours and putting again. Same thing every time, the red light comes on

  • my time machine just to complete a backup, but it is not listed?

    I have three macs backed up on a time machine. The mac, I want to migrate was on the list, but I made a new backup to get the latest version. Now that it's over, it is not on the news on the time machine. No idea where it went? It drives me crazy.