ISE Application does not start after the upgrade to version 1.2

Hello

We have a customer who uses a device of ISE-3315 hardware running 1.1.4.218 Patch1. He had to take 1.2 Patch 2 to support iOS7. There is no secondary device so it is a stand-alone deployment.

We did the upgrade according to Cisco documents (backup, patch the current to the last patch, perform the upgrade). It all seems to have gone through successfully. I can access the CLI through SSH, but application services will not start. I tried to stop and start services (application stop ise / ise to start the app), but I get the following message:

LSE / ise to start the admin application #.

Waiting up to 20 seconds to lock: APP_START for complete

Database is always blocked by lock: APP_START. Abandonment. Please try again later

% Error: another process ISE DB (APP_START) is current, cannot perform to start the Application at this time

I waited for half a day, but it remained the same. Also configure the controls as application or application config-reset do not work. restart the ISE has failed as well.

A someone has encountered this problem and solved? My next idea would be a pure re install 1.2 ISE and then restore the backup.

Kind regards

Patrick

I had a problem with the upgrade of MnT DB for an ISE 1.1 to 1.2 upgrade ISE.  It got stuck for hours.  On appeal by TAC, that is exactly what they advised.  Install a fresh node and restore the backup.  It converts it to 1.2 during restoration.

The TAC engineer, I rubbed also admitted that they had very mixed in the 1.1-> 1.2 upgrade so that they were recommending new installation and restore the configuration.

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