Issue of netflix Android TV KDL-43w800c.

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• Our RE6500 Extender crashes Netflix on our Android mobile devices. Any ideas?

  OK, this is a long, but I want to give as much detail as possible.

  Our Linksys Linksys EA6500 router died recently. After do not do more for about 2 years on our last two Linksys routers, I decided to try Netgear. I had good luck with them in the past. I bought a Nighthawk R7000 Netgear wireless router. Most of the time, I'm very happy with our new router. Wired connections are fast and stable. A Wi - Fi connection is fast and stable on a frequency with one exception. I can't get Netflix to work systematically in Wi - Fi on our any of our devices android mobiles. Each device is wired works well and Netflix has no problem. Netflix works great on our iPhones. If we use our Samsung Galaxy Tab tablets S 10.5 to connect, the app will start and, when moving to the library/selection screen, we get the little swirling animated icon for about ten seconds, then the application crashes to the home screen. We have no problem whatsoever if turn us our phones mobile hotspots and communicate with them. We have no problem on other Wi - Fi networks that we have tried to use. The only time that we have this problem is on our home Wi - Fi network, administered by our router Netgear R7000.

  I called tech support a few weeks ago, and they accompanied me by running a factory reset on our router, thinking that maybe something did not quite right for our first installation. They walked me through the initial Setup again. Once we did it, bam!, Netflix was back and works well. However, in a few days the same problem began. The Android Netflix app was crashing on our home network. Again, no problems of data mobile and no problem on any other Wi - Fi we checked. The problem was only exposed through our home network. If I had to restore the network and rerun initial Setup, Netflix is going to work very well once again, for a limited time; ranging from a few hours to a few days. Since the installation of our new router, I was not able to do more than three or four days without this problem arising and requiring a factory reset to 'fix '.

  Fast forward supports a few days and five hours on the phone with Netgear tech. They were not able to help permenantly resolve my problem. I swapped my router on the same router. Netflix Android app crash all started again things worked fine for two days then this afternoon. I've messed around with things for a few hours and did not have much luck. Finally, I started thinking that what we have on our wireless network, which could have repercussions on it. Our range extender came to mind. We have a Linksys RE6500 AC1200 Range Extender to extend our network without wire on the back of half of our House. We've used since the me moved into our House newly built a year-and-a-half he y a. I started to wonder if that may have an impact. I went to the back and disconnected the Extender and then restarted the R7000 router. I have connected to the wireless network as soon as she came back to the top. BAM! Netflix works like charm. I went to the back and plugged the extension in. Almost immediately, the problem of crashing Netflix app returned to our Android devices. I've disconnected the Extender again and don't mind not even reboot the router this time. Netflix has started working again. I went back like this probably five or six times, just experiences. Every time that I turned off the range extender, Netflix would work on our Android devices. As soon as I would re - turn on the Extender, the crashing behavior would start up. For everything else, regular web surfing, watch YouTube or Hulu, the Extender is very well. He kills just Netflix on our Android mobile devices.

  I have no idea what may be the cause, but it begins to look like it has absolutely nothing to do with our router Netgear R7000, at least the router itself. The funny thing is, I know that a few weeks ago, when we got the new router, the range extender did not cause a problem like this and seems to work perfectly. I think that there is nothing inherently wrong with the extension either. I suspect that there is some problem of incompatibility between the two devices is the cause.

  I'll keep experimenting. I'm going to perform a factory reset on our RE6500 and approach through the initial Setup again this weekend; Get everything back to the basic condition, out-of-the-box and see how things work.

  In the meantime, no matter who never experienced anything like this before? Any ideas?

  Actually, no, we've never experienced any topics negatives that the Netflix app crashing on our Android mobile devices. Other than that, our wi - fi was fast and stable. You try to use the 2.4 GHz or the 5 GHz network? 5 GHz has potentially higher speeds, but breaks more quickly through the walls, etc..

  You have a decent wi - fi signal where you placed your extender? I know you're eager to extend to another location, but you must have at least a decent signal where you place your router or you pick anything to extend. Use spot finder technology in the extender configuration to determine the appropriate power of the signal for the placement of the Extender.

  Here is a link to the thread that I found helped me.

  https://community.Linksys.com/T5/range-expanders/Netflix-traffic-issue-with-RE6500-Expander-and-E420...

  You can send chadster766 a message private with the object of the request for Firmware beta RE6500 and attached the following

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  Then he'll send you Beta testers agreement for signing. Once he gets the copy signed, will provide you with download instructions.

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  Hi... my name is Patricio Hirzel of Ecuador.

  I recently buyed a Sony Bravia TV KDL-60R555A. Everything works fine, except the NetFlix App...

  First of all, I run the Netflix App... and then I connect... then I choose any video... and the answer is always the same:
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  I have to say that my other apps like YouTube, Crackle, d, Totalmovie, etc works fine!

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