Issue of SCANNER (HP Officejet 6700 Premium)

Similar Questions

• HP Officejet 6700 Premium: HP Officejet 6700 Premium No. no power no answer, unless that stood on the end

  So I have a HP Officejet 6700 Premium which was working fine and suddenly stopped working. The power module is fine, green light turns on, well verified. I tried all the inane suggestions on the HP support site so I know the plug works, feeds the power supply module, but the printer power button is unresponsive. Opening the door or lid elicits no response. Totally D.O.A.; That is until I can't stand the printer on the end (discovered this while preparing to throw it across the room). If I am standing at the printer at its end it sometimes suddenly turns on and starts his routine of self-control (too long).

  Everyone knows this issue or know a solution? The printer is out of warranty and when I called HP support they told me to throw it away and buy another. Clearly, it seems that something is just loose in the field of food, because when it is vertical, it seems fine. I don't mind to pay to have it fixed, but the support rep seemed indifferent in the repair of the printer option.

  Hi @Alpha_Beta,

  Welcome to the Forums of HP Support! I see that you are facing some hardware issues on your HP Officejet 6700 Premium. It does not, until he is on his side. You have contacted the technical support and the printer is out of warranty.

  Try to perform a hard reset:

  1. disconnect all cables and cards of memory in the printer. Unplug the power cord, directly from the back of the printer when the printer is still on.

  2. unplug the other end of the power cord.

  3. If there is a power supply on the power cord, disconnect one end and reconnect it.

  4. at the end of 60 seconds, plug it directly into a wall outlet (not a surge protector or battery backup because they can cause the printer to lose over time basic functionality).

  5. connect the power cord to the back of the printer.

  6. the printer should automatically power back upward. If not, turn it on with the power button.

  7. try to make a photocopy (if your printer is a printer all in one) before you connect the cables from the printer.

  8. connect the other cables needed to the printer.

  It work? If you are still unable to use the printer as it is more under warranty I would contact them and look at all your options as it is not a repairable part. As you say electric sounds, something inside.

  I hope this helps.

  Thank you for being a part of the community of HP. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

• OfficeJet 6700 Premium: after Windows 10 Upgrade on Officejet 6700 scanning does not work anymore - can not find scanner

  Hello

  Having finally decided to take the plunge to upgrade to Windows 10, I discovered that my Officejet 6700 Premium previously peripheral work will scan is no longer.

  My connection to the device is via a wired connection with a static IP address on the printer. It all worked perfectly under Windows 7, but now, I can only print to the printer to win 10.

  I tried to uninstall the previously working software (under Win 7) and downloaded the latest version of the HP (OJ6700_1315 - 1.exe) software, which BTW is not a patch on the previous software that I'm used to using - but it did not help. Still no joy with the scanning feature.

  I tried to uninstall all software, so I tried to launch the Wizard installation HP which seemed to re - install the last set of software (as above) with the same results - I can print it, but if I try to scan using the Officejet 6700 App it appears a dialog box saying "inaccessible Scanner. Scanner communication cannot be established. Make sure that your product is powered, check the connection and esnure that your network runs correctly. ...".  Amazing result given that the application displays all levels of printer ink, and I can print - every time!

  I tried disabling the firewall - no difference, still do not see the scanner.

  Tried using other windows applications; Paint, etc. - no joy.

  I also tried the "HP Print Scan doctor and" nothing does - even, he gives up and says to contact HP support, with no details about what to tell them!

  I hope someone else out there could have had the same problem and found a way to make it work?

  Thank you!

  Ok

  In case anyone is interested, I bit the bullet and did a new install of Windows 10 on a formatted drive. I then installed the same software that I had tried on the "upgrade to Windows 7" windows, 10, and everything works as expected.

  Therefore, there is definitely something wrong with the upgrade process, and the removal of the HP scanning software & resettlement never did his job correctly.

  I look closely at the list of DLLs etc., charged by the printing software, but could not detect anything immediate.

  Then, certainly in my case, a new facility was to solve this problem.

  See you soon,.

  Dazz

• HP Officejet 6700 Premium: Don't scan and the scan dialog box will not open

  Since I upgraded my computer to Windows 10, I'm unable to use my scan on my HP Officejet 6700 Premium function.  I can't even open the scan dialog box to look at the options etc.  I tried to find 'Scanner and printer' in painting, but it does not recognize.  Any suggestions?  I already deleted the printer and re-installed.  It was working fine before on Windows 8.

  Hello
  
  Thank you for using the HP forum.
  
  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-6700-premium-e-all-in-one-printer-series-H711/4322971/model/4323605#Z7_3054ICK0K8UDA0AQC11TA930S6

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  Hope that helps.

• OfficeJet 6700 Premium: System/0X610000F6 printer ink error

  I get error 0X610000F6 when you try to print. I went through all issues of troubleshooting on the HP support page. I need help! I don't see paper jams and I replaced the cartridges.

  Hi @Kutz8888,

  "I see that you encounter the error" 0X610000F6 "on your HP Officejet 6700 Premium e-all-in-one printer. I will definitely do my best to help you.

  This error indicates a Jam transport.

  Here is a document that I recommend that you try, HP Officejet 6600, 6700 Officejet printers - 'transport Jam' Message displays.

  Note: If you have completed all the above steps and your product still has a problem, service the product.

   

• HP Officejet 6700 Premium: HP Officejet 6700

  My printer works ok.

  I tried to do a scan of the scanner to the computer and got some messages as to why the scan did not work.

  I have then started to make a 'x Printer Failure' message 'there is a problem with the printer or ink system. Turn the printer off, then turn it on. If the problem persists, contact HP.

  I changed the cartridge ink black and turned the printer and on a number of times, but now, still get the same message.

  Is there something I can do?

  Hi @PeterBx,

  Thank you for joining the Forums of HP Support!

  I see that you are having a "Printer failure" error message on your HP Officejet 6700 Premium e-all-in-one printer.  I will definitely do my best to help you and don't forget to come back to this thread and mark "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  Due to the nature of this error message, there may be a mechanical failure.

  To help you determine the cause, I have listed a few documents that can help.

  • Error "missing or doesn't have a printhead".
  •  "' 0xc19a0005" or similar error screens
  •  Resolution of the error 'problem with ink system '.
  •  "A Message"Printer failure"which could include a ' 0x610000f6" or "0x61xxxxxx" error Code is displayed on the Control Panel printer or computer

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: http://support.hp.com/us-en/contact-hp
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• OfficeJet 6700 Premium e-all-in-one software limited scanning or it can be used via Photoshop?

  Hello...

  I use the HP Officejet 6700 Premium e-all-in-one Prod # CV078A on a Macintosh OS 10.6.8 macbook Pro (2.8 ghz Intel Core 2 Duo - 4 GB of DDR3 RAM).

  I try to run for the first time since that I recently bought this machine, and I'm running into some problems of quality. Digitization of works very well once I thought I had to use the utility software of HP scanning rather than access the scanner by Photoshop as I always had done before with my HP's Photosmart 2600 (I had for 5 years and more).

  The scanner HP scanning software (HP Scan v3.7.9 (59)) seems very limited.

  My questions are:

  • Is there a way to browse from Photoshop (or CS3, 4, 5 or 5.5) TWAIN instead of use the HP scanning software?

  • It is there no quality of analysis options other than a few easy turns, cultures and the very limited color correction, as well as certain preferences that allow adjustments to size/dpi of glass. What about scanning at larger percentages, Descreening and some more detailed agjustment image options?

  Thanks in advance.

  You are welcome

  As a general rule, the latest HP Scan 3 of the other less editing software options than previous versions of HP software.

  You can set the color settings by clicking the setting icon (). Cropping or rotating of the analysis can be done, but there is no option of resizing by the software.

  All image editing must be done with any photo editing software.

  Kind regards

  Shlomi

• Ghosts on pages double-sided printing second on Officejet 6700 Premium e-all-in-one

  Please can someone help?

  Printer name model e-all-in-one Officejet 6700 Premium

  Firmware MPM3CN1232AR

  Software 028.000.1315.000

  Driver 09.84.00.1173

  Win 7 SP1 64 bit

  Wired ethernet connection

  Problem

  On two-sided printing, the second side of printing on all pages is ghost. This is in particular the noticebale on verticals.

  This is true for all the qualities of printing on any documents .pdf or. doc.

  I use all the HP printing paper and original cartridges.

  I aligned the print head and checks suggested on the help pages.

  I contacted HP support, which were brilliant and replaced the printer and the duplex unit.

  They suggested that it was because I was using Office 2003 SP3 and Windows 7 but I find this problem on too but not in Wordpad v6.1 .pdf files

  The problem does not occur when scanned or copied documents are printed

  Is there a solution out there on this new printer please?

  Hi 007OHMSS,

  I carefully read through a VionAiry pointer to the post of ItalSanif with links to more articles.

  There were two main suggestions as to how to proceed. I didn't uninstall the "bloatware" and back to base for the HP Officejet 6700 Premium drivers, but I installed the drivers from the series HP Deskjet 6980 in accordance with the procedure at this link http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/HP-7510-Duplex-Problem-y-axis-scaling/td-p/1754773 and listed below, with a few mods to include activation of unit duplex in one set of instructions.

  And you know what? This MARKET! Ghosting on the second side of all pages printed double-sided disappears to be replaced with a nice crisp clear impression. At present, all the other functions, including scanning seem not affected and function as usual, although of course the new driver (HP Deskjet 6980 series) makes the leaves of different properties.

  In my environment, I have also 3 XP machines in network connected wireless to the printer via the router and the PC Win7x64 connected by ethernet to the same router. Meant this download and the installation of the driver HP driver the HP Deskjet 6980 series for the XP PC Web page not the Win 7 x 64 because they were not present.

  I modified a bit routine and reproduce it below to help others. A/c for the original post, that was provided by the HP Technical Support. Why nobody's support services seems to know about or drivers have not been fixed I would never know.

  First turn off you will want the printer already available on the computer before you continue.

  For Win7 PC (XP is similar but not identical)

  1. Go to Start -online device and printers => then click on the "Add a printer" button in the upper left corner of the device window.
  2. Click on the button "Add a local printer" (choose this option if you do not your configuration)
  3. Check the box "use an existing port.
  4. On the drop-down list, select the option for example CN115130TP05JW , but use the correct name for the PRINTER port which is the serial number of your printer (do not use the fax entry)
  5. Now in manufacture of list on the left, select "HP".
  6. On the list of Printers to the right, select "HP Deskjet 6980 series (HP)" "
  7. "Once the pilot moved to enter in the" 'devices and printers ' window and right-click the newly added "HP Deskjet 6980 series" and select ""printer properties ' on the drop-down list. "
  8. Go to the "Advanced" tab, and then in the drop-down list next to the label of "Driver" select "HP Deskjet 6980 series.

  9. Click on the button 'Apply' - the configuration window should change it's shapea bit.

     10. in the HP Deskjet 6980 window properties, click on the tab "device settings" on the top of the window.

     11. in the list of parameters, search for "Unit duplex (for printing on 2 sides) ' and select it.

     12. once highlighted, select in the drop-down list ""Installed "; "

     13. When finished press apply

     14 now, go to what you use to print documents and select "HP Deskjet 6980" as your printer. Activate duplex printing and you should see the pages to print correctly.

  15. you can also change the name of the printer in the "Général" tab I changed it in mine to "HP Officejet 6700 with HP Deskjet 6980 pilot set shadowd duplex printing".

  I had a little problem in that, for some reason any in the document (e.g. Word / etc\ .pdf) box under the effects tab my radio button has mysteriously been on 20% until I changed it it was hard to see that there was no ghosting dialogue printer properties.

  So after complete 1 reconstruction of the printer of the original with the parts sent to HP services support for November 2012, an escalation at magnifications greater within HP (no answer) and a new printer of A...n, VisionAiry has pointed me to a solution that I had tried with DJ 450 drivers, nothing works, after a Shane_R post dated last year.

  So thanks to you and also to 007OHMSS who worked on this problem and original posters

  All I can say is that it worked for me and I am so grateful to everyone on this forum to ensure that I am sure of my eyes and mental health, looking more printed duplex printed with a shadow/ghosts and to be what they were not prepared.

  Congratulations so all round and thanks again

• printer has no illumination and cannot print manually - HP Officejet 6700 Premium

  I have a HP Officejet 6700 Premium - I can print from my computer, but can't print manually.  The button does not illuminate.  I can't scan, print manually.  Suggestions how to operate manually the this printer?

  Hi Beachwoodgirl,

  Welcome to the HP Support forums.   I understand that you are unable to make a copy of the front of your printer Officejet 6700.

  Please follow the steps for a Solution in the Scanner failure paper paper.  You don't specifically mention you found the error but it is what it sounds like.  You can also use HP Print and Scan Doctor for Windows.

• All-in-one Officejet 6700 Premium does not work when a cartridge is empty

  On my officejet 6700 Premium, I have had trouble since the magenta cartridge was missing.  I'm unable to print even if you select using black only, it appears on the screen that gives me the choice to order or cancel, it gives also this pop up if I try to scan documents to save to my computer and even trying to fax.

  I am currently using Windows 7 Ultimate service pack 1

  I am at a loss on it and a plan to buy a cartridge, but in the meantime all that I need is to use black and also to scan documents.  Is there a way around this issue?

  I'm sorry that you are experiencing this issue.

  You will not be able to print WITHOUT this magenta cartridge. Some printers (older models) can print certain colors without another cartridge in the printer. The reason why it is not printing because this magenta blends in with all the other cartridges to perform a true black.

  So if it was another cartridge, it would give you the same error message and do not print.

• OfficeJet 6700 Premium: cartridges of OEM 933

  I was told that this printer is perfect for printing low volumn.

  I'm on my third set of ink cartridges, including the black cartridges scence XL that I print almost exclusively in black.

  I get about twenty pages until the cartridges need to be replaced.

  It is a joke.

  HP Announces hundreds of pages, but you get to price a little and then another ink cartridge. He used ink color, even when printing in black only.

  I pay almost $1 per page, with this cartridge.

  Dave708 wrote:
  

  I highly doubt that HP will do anything with a machine that is out of warranty for more than two years.

  It becomes cheaper to buy the printer to price low and throw it away when the ink dries.

  There is nothing you can do.   Read the comments here.

  http://www.Amazon.com/HP-OfficeJet-6700-premium-wireless/product-reviews/B006M1MSKG/ref=cm_cr_dp_see_all_btm?ie=UTF8 & showViewpoints = 1 & SortBy = Recent

• OfficeJet 6700 Premium: Officejet 6700 Premium - Support for direct printing HP (Ad Hoc) wireless

  Please can someone confirm if you can set the to either ad hoc printing or using HP Officejet 6700 Premium Wireless Direct. I can't find anything in the user manual.

  The situation is that a friend has just moved into his own office with a connection high speed standard with a wireless router, in 'Serviced Offices'. These connections allow broadband to the office and he has to pay for a dial-up connection to the internet.

  So he paid for two ethernet connections which probably come out through internet gateway of the complex. However, he lost the ability to print at its 6700 HP that has been previously set up wireless. He tried to install the printer using infrastructure mode by connecting to the network without wire of the complex, but still can not access the printer. It could be that the wireless network is on a different network for LAN connections segment.

  The only solution I can think off is to let each PC with ethernet for Internet connection and install a wireless dongle in each PC to connect to the wireless printer. However, as noted above though I can't find the instructions for the Officejet 6500 to print Ad Hoc has nothing in the manual for the 6700.

  Is this possible?

  Fozzie

  ShlomiL wrote:
  

  Hello

  To clarify, the printer will support HP Wireless direct however with its latest firmware installed.

• OfficeJet 6700 premium print date and time on the fax history report

  Running Windows 8.1 on my OfficeJet 6700 Premium AIO H711n fails to print the date and time on the historic report of the fax.  I need this information to check the box of cylinder head of the fax the documents have been sent.

  Hello dcflorida,

  I did not the 6700 but on another machine, I had to 'reset', time and date in the printers preferences.

  If you haven't done it yet, go to Settings/preferences/time and Date on the All in One printer set up (once again if necessary).

  IF your machine does not have the time / date on the history report, it includes it in the Confirmation page?

  Here is the link to the Manual too.

• HP Officejet 6700: HP Officejet 6700 Premium all in one network problems

  Printer = printer HP e-all-in-one Officejet 6700 Premium
  Model = H711n
  Number of product = CN538A
  Firmware version = MPM5CN1450AR
  Location = Ireland
  Printed pages total: 152
  Scanned pages: 58

  Other details available on request...

  I've had this printer for several months now, I have had no problem connecting to my wireless network and connect computers, telephones and other equipment to this.

  A few days earlier, when starting the printer display flashes with the useless error message, error in the printer, turn the printer off and back on.

  I have power cycled as requested and received the same message, over the power of the cycle he mentions turning off the power button and no DISCONNECT of the sector. Until then I had never disconnected from the sector. After that I have several attempts to power cycle the printer is off and removed the sector, has waited half an hour and powered on again once.

  Still stuck in a loop. He also briefly flashed a blue screen with the error B81431CB. So brief that it is almost useless. I had the boot sequence video and pause playback to read error!

  After some research, I decided that she was experiencing problems connecting to the WIFI network. So, I turned the wifi on the router and the printer network started as usual. Internal menus are now available and I can print status and so forth, so at this point I can exclude defects of ink or mechanism.

  I went in on the printer network settings and reset the network. I'll also through the printer to factory default settings. I have reactivated the WIFI network to the router then went to install the printer again. Digitized for wifi networks and found mine. Entered the password for wifi and the printer could not connect. Everything is good, correct ssid, signal. Report shows wifi password is incorrect.

  I have try several times to connect wifi password is certainly correct, but the printer refuses to recognize the correct password. I tried a different router, the same result. Says incorrect password. Also I tried WPS and a PIN, said still fails to connect.

  At this point, I have disabled all security on the wifi network. Bingo, printer connects to the network, but starts with the loop of error mentioned at the start of the tour and turn it back on. This above has been tried several times, the factory reset, everything ok, turn off the wifi security, the printer connects and goes in a loop.

  So, at this point wifi is confirmed to be defective. I decide to directly connect a LAN cable. Once the LAN cable is connected, a few seconds later the printer detects the network and goes back into its loop error. It will not just connect to a network via wifi or LAN. He previously worked on the network, and nothing has changed on the network, not new parameters or no new devices.

  I connected a laptop to the printer via USB and that seems to work ok, but a USB connection is not ideal and defeated the convenience of a wireless printer. I also tried to reflash the printer in case there is a corruption of the firmware, but the utility detects that the latest firmware is installed and that it is not engaged.

  Now...?

  OK I managed to make it work and I will try to explain the steps of my best.

  As mentioned previously, I tried another router, I tried the wiring, and I tried to reset the router and the printer. Nothing seemed to work.

  Out of curiosity I just put my phone in a WIFI AP. Tried connecting the printer and it worked. The printer connected to the WIFI phones.

  So I know that the printer works on at least one access point.

  Thus, in the settings of the router and firewall. The only thing enabled in the firewall have been

  IPv4 firewall protection

• OfficeJet 6700 Premium: Unable to connect to the server

  I used my 6700 for almost a year and a half to work on a secure server of company where I couldn't use many features. I recently brought home, and now I use it on my personal network of houses. I followed the instructions on reprint the code of request but were unsuccessful. I constantly get a message that my printer is unable to conect to the server. My network wireless printing has been set up and I was able to print from my phone, laptop, & office. Can someone help me please my claim code?

  Hey @bhigh904,

  Welcome to the Forum from HP Support.

  I see that you are unable to activate the services Web on your HP Officejet 6700 Premium e-all-in-one printer. I would like to help.

  When users encounter this type of problem, I usually suggest from scratch with the radio of the printer and webservices configuration.  You can clear all of these parameters in a swoop by the factory default restore * your printer.

  Here's how:

  * Note that this step resets the setting up your printer wireless, address ePrint and other custom print settings. If you have created a custom address @hpeprint.com it is permanently erased. For more information about custom addresses ePrint, click here.

  • The printer's front panel, press the Setup/key icon and then tap tools
  • Select Restore to factory settings

  Then, touch the wireless icon () and run the Wireless Setup Wizard to restore your network connection.

  Make a note of the IP address of the printer.  Then, follow these steps to configure a manual DNS:

  • Enter the printer's IP address in a web browser (Chrome, Firefox, Safari, Internet Explorer) and press ENTER to go directly to this page.
  • Click the network tab.
  • In the submenu on the left, click Networking.
  • Then click on the network (IP) address.
  • Click Manual DNS server.
  • DNS preferred as 8.8.8.8 manual entry
  • Auxiliary DNS server entry as 8.8.4.4
  • Click on apply to finalize this change.

  Then, press the icon of Webservices () and reactivate your webservices (necessary for scan to e-mail, ePrint and other features).

  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem and that you liked this post, feel free to give me virtual accessories by clicking on the 'Thumbs Up' icon below and by accepting this solution.

  Thanks for posting in the Forum from HP Support. Have a great day!