Issue of Windows install

I get a box on my desk: "window installer, top Apps, the component you are trying to use is on a resource that is not available.  "Od-click and try again or enter aslterate path to the folder containing the installation package ' Tray / App.msi' in the box below ' the box below is under use Source, C:\Users\June\AppDate\Local\Temp

7zSO248\Setup\TrayApp\ ".

The problem is that I don't know what this message means, because I am not trying to install applications from the status bar, can not understand how to solve this problem and get off my desk top of the page, once and for all.  One can help with this problem?  Thanks June

Hello

What I found indicates it is a HP printer problem. If you have the HP printer CD, insert it when the application asks for it (when it says network resource is not available). Click Browse and then double-click your CD-ROM. click drive on the installation folder. Double-click the tray app folder. You should see the trayapp.msi file. One click to open it. And then click OK.

Once you have installed, if you want more, you can uninstall it.

I hope this helps.

Thank you

Marilyn
Microsoft Answers Support Engineer
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Tags: Windows

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