Issues of Email in HTML of blackBerry Smartphones

OK, I have helped many people solve the problems after upgrading their operating system to get emails HTML on their BB, but for the life of me and short of wiping the phone and reload the operating system, mine is mysteriously stop working last week when I was out of town.

I rebooted, I maintain that 11-12 meg free most of the time, returned to the service books (several times) has verified that each e-mail address has active html.

e-mails older that I got before it works do not always appear in html, but the latest do not appear in html more.   Recently, I deleted all the emails and waited for new coming but still the same... any html.

any suggestion or anything else I missed before you wipe it and start over?

Thank you!

As well as return service directories, have you tried deleting and time e-mail accounts to see if that makes a difference?

If you look under Messages | Options | E-mail settings, the HTML for EACH e-mail account is set to Yes?

Tags: BlackBerry Smartphones

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