Issues with BBM blackBerry Smartphones
Whenever I charge my phone or restart I notice my bbm dates back to ancient times, I get previous pings and current pings will no longer appear, also dp displays more peoples. I decided to back up my contacts, delete and re install the app but realized after the reboot, I can download is no longer bbm as he shows me app World, bbm is already installed, but can't find anywhere in my phone. Please help I need my bbm back
Hello presh007
Welcome to the Forums of the BlackBerry Support
If you already verified and that you are unable to locate your BBM icon, then you should try reinstalling the BlackBerry Messenger application, it may be useful.
To do it from your home screen to go to Options > device > Application Management > locate and delete BlackBerry Messenger from this list.
KB10040 : How to view or delete the application installed on a blackberry smartphone
Deleted once perform a battery pull reboot by removing the battery while your device is turned on, wait a min. and then reinsert this return.
Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the most recent version available. After installation, restart your device once more, connecting with your BlackBerry ID and check if you are able to send BBM to one of these devices.
Please try it and let us know of your progress.
Tags: BlackBerry Smartphones
Similar Questions
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Issues with BBM blackBerry Smartphones 2
Hi, first I have a Bold 9700 and my contract covers everything (internet/email/bbm, etc.). (Edit: and I am on Orange, to the United Kingdom, if it makes a difference.)
But whenever I've been on BBM it has not looked like all the manuals of the user here say it should - I don't see the display picture of anyone, and I can't add my own. When I looked at the online books and tried to follow the instructions, the layout / interface was different textbooks suggest it should - and I tried a number of different versions of more textbooks, is not that I am looking at the wrong version.
However, I did check and noticed that I was on a version 4 something BBM. I had the link to update sent to my phone and updated. However, now the BBM icon has disappeared from my home page and I can't find anywhere to get back. I had been able to always get him well "switch application", but I restarted my phone and now I can not even find BBM through the application of switch option either.
I noticed something here on the RIM, I guess that's the issue, but I don't know why it would be. I did not add anything like that to my phone, but as I say, the complete package of my service provider, so I could not see any reason why I wouldn't be able to upgrade my BBM on my device.
Any help to recover the icon would be massively appreciated (while I want the display pic problem to work, I'm more interested in being able to get on BBM himself first!)
Thanks in advance for any help, greatly appreciated!
I would say this: use your BlackBerry Messenger feature to back up your contacts, you have now, and also, do a full backup using the Desktop Manager.
Then go into Options > Advanced > Applications and scroll the Messenger app and do not click it, just highlight it. Click Menu > delete and remove the application.
Now, do a restart: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.
Finally, use your BlackBerry browser to go to http://blackberry.com/blackberrymessenger and download/install again the Messenger application.
After installation and reboot if necessary, check your instant messaging, or downloads of the application folder.
You can restore your contacts from the application of v.5 BBM or from Office Manager > Backup/Restore > advanced.
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Issue with BBM blackBerry Smartphones to add a new contact
I just bought a BlackBerry for a parent especially to be able to use BBM with him, knowing that he will soon be abroad;
The problem is that I can not add him to my contacts: scanning the bar code don't work, for what is to type the PIN code or text. I even tried to send him an email. There, for example, can add me, and none of the latter work neither.
I downloaded the latest updates and tried to charge our devices several times, but it was useless...
Any idea what could be the problem?
Thank you in advance!
Laura, of course try it.
Rakboyz, please read this thread and follow the suggestions.
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Issue with BBM blackBerry Smartphones
Hi all.
BlackBerry 9800
Platform V6.0.0.448 6.4.0.210
Carrier: Rogers
Question: The BBM Messages are not in delivery or receipt.
I can type out messages and send them, but they are not being delivered and I don't get the bbm messages. I can send the same message from 10-15 times and it can be delivered.
Text messages work, and my browser works, both on data and wireless. Was working fine last night, the problem started today. Made of soft and hard reboots no change.
Any thoughts?
Thank you
Yes, I have some thoughts.
First of all, to register again your phone on the network
http://www.BlackBerry.com/BTSC/KB00510
Then, return your service books
http://www.BlackBerry.com/BTSC/KB15402
Let us know if that helps.
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Traveling with BBM blackBerry smartphones
I live in Toronto, and I got a lot of data with Rogers. I am currently in Florida, and I have problems sending messages BBM contacts. My mobile network is supported by AT & T-Rogers. I get emails, just not BBM messages. Is there something I need to achieve to the top/turn on my phone? I'm also going to Europe in the summer, so if there is something different, I have to do to allow me to use bbm in Europe, that the information is useful as well.
Thank you!
renee1128 wrote:
When I compose a message of pine in this way, it does not work... but when I send a message through the BBM application, it is the clock bit next to the name of the recipient... and that's what I'm trying to rectify.
OK, well, then your international data include the PIN messaging, which would include BBMessenger as well.
If a user attempts to send you a BBMessage, you can receive?
I know late yesterday, I saw a few users are the United States, complaining about some BBM delays. I don't know if they are affected now.
You can always try a reboot simple:
With the BlackBerry powereddevice, remove the battery for a minute and then reinsert the battery to restart. A reboot in this way is prescirbed for most the gltiches and operating system errors, and you will lose any data on the device doing so.
Often, in this way a reboot will restore all network connections.
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Need help with bbm blackBerry Smartphones
Hey everyone, so I have a little problem with blackberry messenger.
I am currently overseas and left my sim to my phone and active inside the option of mobile connection power off and left only wireless on. My blackberry messenger worked perfectly on wifi.
However, I've been corresponding with my phone provider and tell them to pass my number back to front I'll be a stranger for a few months. That took place this morning and I leave around the same time, blackberry Messenger works as well.
I am able to navigate using the bb browser, but the messages are not delivered (a check mark appears, but no sign of D (elivered)) and I get no messages either.
Now I do not understand how them my sim for prepaid switching makes a difference? It's not as if I'm on homelessness or even using the phone for the mobile network option. I checked the host routing table and the staff are present. This is what it looks like:
TO GPRS (505) [5050030]
A Wi - Fi connection [60]
TO GPRS (505) [5050030]
TO GPRS (505) [5050030]
TO GPRS (505) [5050030]
I don't understand what is the question. Someone here could help me with this please?
Thank you
Hey,.
Don't sweat! things are complex all around! your blackberry data plan is related to you in two ways. one through your operator and two through your PIN on your bb. so when you initially could receive messages BBM PIN was still active for the BB data plan but after that you flew it through the phone call your PIN has been disabled for any data plan. hope that helps!
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How to debug the java application BlackBerry on Eclipse with a BlackBerry Smartphone?
Problem:
How to debug the java application BlackBerry on Eclipse with a BlackBerry Smartphone?
The following procedure:
http://docs.BlackBerry.com/en/developers/deliverables/12002/Debug_an_app_on_BB_device_656366_11.jsp
Error:
An internal error occurred during: "launch WMMS_ACC_video_test0".
java.lang.NullPointerExceptionI found that other methods of debugging.
If anyone knows how to do it please tell me.
Thank you for your attention.
http://www.BlackBerryForums.com/developer-forum/107455-debugging-live-device.html
Solution:
Start the IDE
Connect your device to the PC via USB
compile your application and load on the device
in JDE - Debug - attach to-Pocket
ignore all dialog boxes
do the breakpoint
Start your application on the device -
So, today I received my new 9320 at Virgin Mobile, first Blackberry & love the phone! but I can't use the BBM or Facebook app...
At first I could not even access the browser while that connected to my wifi... then I phoned Virgin & they helped me to reset the settings on my BB that I could use the browser etc...
I thought it was problem solved, until I discovered BBM and Facebook, use app world separate service? Anyway, I phoned up to Virgin because I wanted to do this job, they are included in my package & I did not understand why I can't access any of them...
After a long phone call the problem has proved that the "host routing table" was empty and (according to in Virgin) there is a problem with new BlackBerry receiving these details... they said this isn't a problem on the end there & told me there is nothing more they can do so to click 'register now' and wait for the details...
24 hours later and nothing, so I hope someone here can help me, make me a BB the whole point is things miss me actually lol and I feel now I'm paying for a phone contract I can't really use it, without any help from my provider?
Any help?
Or
Anyone with a new BB knows something like that recently? Thank you
Wow... Virgin you gave really there. You see, you PAY for 100% of your services and 100% of your formal support... at the moment, they seem to be or you deliver. Only they have the ability (in fact the RESPONSIBILITY!) to degenerate RIM requiring improved support of cases (from your description, it must be that... with a HRT empty, nothing that anyone here can do). End users have no free path to receive assistance from the RIM at all - only via the escalation. So, what I would do if I were you, is their ring back... but this time do not let you fob OFF... insist that, because you HAVE them, you have a contract with them and they are about to be in violation of this contract - they must solve your problem, degenerate into RIM if they wish.
Good luck!
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Issues with the blackberry desktop software-blackBerry Smartphones
whenever I connect my BB 9810 torch for BB desktop software, it shows apps that has been installed on my phone only...
I want to install the input language and other things but it doesn't show them
my phone is havin OS7.1
Hello rhythm_mittal
Before running the desktop software make sure that your PC is connected to an active Internet, besides availability of languages depends on carrier and the OS pack you have installed on your device, what language you are looking for on your 9810?
Please read the Knowledge Base:
KB13067 : How to get smart BlackBerry phone language packs.
KB05305 : Localization support for BlackBerry Smartphones.
Try it and let us know if you have any questions.
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I don't have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel. Help, please!
Thank you!
Then you can try upgrading the BBM to the latest version available for your device?
Make that first make a local backup of your BBM contacts, after backup, delete or uninstall any existing version of your BlackBerry. On your home screen, go to Options > Advance Options > application > BlackBerry Messenger > delete BlackBerry Messenger of this list (highlight BBM press on the menu key and select delete)
KB10040 : How to view or delete the application installed on a blackberry smartphone
Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.
Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your device.
_______________________________________________
Please note :
If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance
KB20554 : How to back up and restore the BlackBerry Messenger contacts list
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Interference from another device in bbm blackBerry Smartphones
Hi, a while back, my blackberry curve 9300 was stolen. I then had the phone blacklisten via my ISP, and my camera erased using blackberry Protect? I also bought a new blackberry curve 9300 and restored all my data from my old blackberry id. Everything worked fine until about a month after my old phone was stolen. Everything was fine except I now im my bbm interference. My profile picture is often changed and I get contacts without confirming them. After a few days to deal with the technical support told me that the phone must be put to the index with blackberry as well as my ISP. I was also told that this process had never been done before, and the chance to get with my phone was not very high. The reason was that the technical support should send a request to blackberry on the blacklist of the bb id, an e-mail.
I don't know if the person using my old stolen phone can read my messages or see my contacts, but either way I feel as if my private life has been violated and liked to feel safe using bbm surveys.
What can I do? Maybe remove the code from my blackberry and register in the register using the same email?
Thank you very much
Peter
Hello
You change the username - BBID
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Bbm blackBerry Smartphones display picture
Hello
Please tell me if anyone has a problem that your bbm picture is not updated...Lisa06 wrote:
I'M PRETTY TIRED AND NEED THIS PROBLEM FIXED, WHAT'S THE USE WITH A BLACKBERRY AND YOUR DISPLAY PICTURE DOESNT CHANGE!
Hi Lisa06
If you encounter the problem you can contact the technical support of your carrier MTN, they can consider the issue.
Yet what version of BBM are you on your device? Try to reinstall the same, if you want to try it then your homescreen go to Options > device > Application Management > delete BlackBerry Messenger in the list, and then do a battery pull reboot by removing the battery while your unit is powered. After the reboot of your Explorer BlackBerry browser to www.blackberry.com/bbm to download BBM. Try it and see if that helps with your problem.
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Acceptance surveys BBM blackBerry smartphones please - problem
While my son waited the better part of a week to get his old phone no.. moved to a new BB... We scanned each other PINS. They've been sitting 'pending' because he was unable to accept an invitation before phone service from on his new phone.
Now that his service has started we are both having the same problem. (Mine is BB Bold 9900. It's a curve).
BBM applications are still sitting on hold. How do we accept? At this point, there is no option to accept.
TIA
EACH of remove you the other invites
and then both restart you... (With the BlackBerry powereddevice, remove the battery for a minute and then reinsert the battery to restart).
Now, ANY of you add or invite the other back to BBM using the real AXIS to the other device, not the email invitation.
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Automatic synchronization with handsfree blackBerry Smartphones
Can I set up my device automatically accepting the request of my hands-free sync. For now, I have to manually accept each time I get in my car?
Hello
No, no, what you are experiencing is certainly not normal... BBs can, when properly configured, automatically connect to compatible car kits. See this reference:
- KB18576 The BlackBerry smartphone always invites you to connect to a Bluetooth connection instead of the automatic connection
The problem is that, if there is a similar setting inside your car kit who also needs adjustment, then there is no way for RIM to provide statement... you will need to return to the installer you originally used.
FYI... your desire to 'just phone a Helpdesk of RIM' is admirable, but moved. When you bought your BB and subscribed to services, you have learned how the BB support model works. RIM has no service support for you in the ring upward. Rather, the model of care is distributed with carriers and authorized dealers taking primary formal support to their end users, with the possibility for them to escalate if RIM that they cannot resolve.
Good luck!
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BBM blackBerry Smartphones cannot download because of BBID contacts
Hi all
I don't know why I can't get my BBM contacts. I have a new 9900. I tried to use the same back file as always, but it won't work.
He says "you can't use this backup file because BBM is already associated with your blackberry ID $% #% $^ #@ $$ #$"
Then I'm invited to the pursuit and my BBM contacts list is nothing. I have 180 contacts. But none can be put. I created new BB ID had no chance. The contacts are on my mac just sitting there.
I need contacts, and if I can't get him, I don't see the usefulness of the blackberry, even though I have about 8 years. Over the years, my contacts came from all over the world. To lose everything and start again makes no sense. And I guess I won't continue using BBM surveys and the rest can follow.
Really disappointed
Any help would be appreciated!
downgrade to BBM6)
http://supportforums.BlackBerry.com/T5/downloaded-applications-for/HOWTO-install-BBM-6-2-If-you-have... )
then log in BlackBerry ID in the options of the terminal, and then open the BBm.Is directed at you, BBM6, find a way your contacts stored inside your BBID.
Then when it is done, after the upgrade to BBM7 BBM will restore your contacts through BBID.
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