It is usual to technical support to call a client and tell Windows that their computer was in great danger from viruses?

I received a call today a stone that identified himself as Windows Support calls.  He informed me that my Windows program was in danger of crashing, and if I went on my computer immediately he could walk me through the steps to correct this situation.  I refused, and he said he'll call again tomorrow.  I also Norton Antivirus installed on my computer, and according to the latest analysis today, there is no serious problems.  So, my question would be support personnel Tech Windows do actually contact customers or should I consider this a scam?

Thank you

Kathy Waddell

I received a call today a stone that identified himself as Windows Support calls.  He informed me that my Windows program was in danger of crashing, and if I went on my computer immediately he could walk me through the steps to correct this situation.  I refused, and he said he'll call again tomorrow.  I also Norton Antivirus installed on my computer, and according to the latest analysis today, there is no serious problems.  So, my question would be support personnel Tech Windows do actually contact customers or should I consider this a scam?

Thank you

Kathy Waddell

This a complete scam and one that has become very common these days. . Don't think anything such a caller said, do nothing that he tells you to do and hang up on him immediately.

At let them into your computer? If you did you are at serious risk for what they could have done it (installed spyware? Steal the passwords?), and I highly recommend that you do the two following:

1 reinstall Windows properly

2. change all your passwords, especially those of the financial institutions and online stores.

Tags: Windows

Similar Questions

Maybe you are looking for