It seems that I have to pay for winzip to decompress the files

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• I installed Photoshop CC2014 to CC2015 which is a single 30 day trial (?) and my CC2014 is not accessible now, why? Does this mean that I have TO pay for this upgrade at the end of 30-day track? I can't go back to CC2014?

  I installed Photoshop CC2014 to CC2015 which is a single 30 day trial (?) and my CC2014 is not accessible now (it displays an exclamation mark) why? Does this mean that I have TO pay for this upgrade at the end of 30-day track? I can't go back / stick with CC2014?

  There is a problem with your account if it does not show that your subscription is current.

  Contact adobe support by clicking on this link then "still need help" as soon as it appears, http://helpx.adobe.com/x-productkb/global/service-ccm.html

• A few days, I bought a mac mini which I transferred the data and programs with time machine: programs have been updated except for iMovie, and now it seems that I have to pay for the update: possible? What I am doing wrong?

  A few days ago, I bought a mac mini and I transferred all my data and programs with time machine: all programs have been updated but iMovie (7.1.4)... However, it seems that, to update to the latest version, I have to pay to download on Appstore: is it possible? what I am doing wrong?

  If it were a new mac mini, you need already installed 10.1 iMovie.  Otherwise, but you already have iMovie 9 registered version to your Apple ID, you can upgrade to version 10 for free, but if (as it appears) is an earlier version then you have to buy version 10.

  Geoff.

• Can someone help me? I am trying to download iMovie which normally should be free with other Apple applications, but for full reason he always says that I have to pay for it. And I Shen a brand-new iPhone updated to IOS 9 5s. Can someone give me advice on

  Can someone help me? I am trying to download iMovie which normally should be free with other Apple applications, but for full reason he always says that I have to pay for it. And I Shen a brand-new iPhone updated to IOS 9 5s. Can someone give me advice on what to do?

  iMovie and iLife and iworks Apps are free with the purchase of a new device.

  Since Apple is no longer selling the iPhone 5 s, she cannot be considered more for free apps.

  However, just to be safe, disconnect you from the iTunes and App Stores-> Apple ID in the settings on the new iPhone 5 s, then reset the iPhone in now the home and power buttons together for 10 to 15 seconds. Let the iPhone reboot and then sign in with your Apple ID in iTunes and the App Store and try to get the Apps again.

• Initially, I downloaded the application and was able to access all my photos by album, photostream, fb, etc.. Now, it will not go all. After you remove the application and try to download it, it says that I have to pay for it (yet) any help would be

  Initially, I downloaded the application and was able to access all my photos by album, photostream, fb, etc.. Now, it will not go all. After you remove the application and try to download it, it says that I have to pay for it (yet) any help would be appreciated.

  Sounds like a question of verification on any market that you have bought PS Touch. Have you tried contacting Google and Apple to see what they say?

• I've updated the adobe management application and it said that I had updates available from the CS6 in the CC, but then after downloading, it says that I have to pay for the CC updates? Why is this?

  I just "updated" Lightroom of CS6 for CC, but now it is said this is ONLY a 30 day trial. Will my CS6 comeback after only 30 days or? I'm so confused by the present. Also, CS6 is continuing to update or it won't forget now that CC is supposed to be better than her?

  If you do not want to go with a subscription (CC) then your best bet is to get away from him now and get your purchased version (6) works again for you.  It's my own conclusion, but I think targeted confusion is part of the way unwanted products end up on your machine.  I uninstalled the new application manager as soon as he updated a day with a CC tag on this subject.

• I tried to insert a password to protect a document that I send. He told me to add a service that I paid for. I'm still not able to protect document and install a password. I went to tools-Protect but he always tells me that I have to pay fo

  I tried to insert a password to protect a document that I send. He told me to add a service that I paid for. I'm still not able to protect document and install a password. I went to tools-Protect but he always tells me that I have to pay for this service after I did. How can I add a password to open my document?

  Hi cj47163119,

  You need Acrobat application to secure your document with password. It seems that you use Acrobat Reader.

  Acrobat Reader is a free service and do not have this option.

  If you have Acrobat subscription, you can download it here: Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  For more help, see this KB doc: Security with passwords, Adobe Acrobat PDF files

  Kind regards

  Meenakshi

• I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I'm not sure what I'm supposed

  I bought a CC of Photoshop, Lightroom + bridge CC yesterday, paid for 1 year. In my creative cloud Manager, it seems that I have downloaded the trial versions of CC of Photoshop and Lightroom CC and also purchased versions. I don't know what I have to do. Is the version that I use the purchased version? I'm afraid that I always use the 30 day trial version. It will change to that purchased once the payment by credit card has been approved? Or do I have to download some versions of Photoshop and Lightroom again? It is quite confusing. Thank you for your help.

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I recently bought an action for Adobe Photoshop CC it is called Night club Photoshop actions 1_0_0When I tried to install it says that it requires a Photoshop version 13.0 or more? I've just updated yesterday, and it seems that I have the latest version.

  I recently bought an action for Adobe Photoshop CC it is called Night club Photoshop actions 1_0_0When I tried to install it says that it requires a Photoshop version 13.0 or more? I've just updated yesterday, and it seems that I have the latest version. Clues?

  Yes its mentioned in description. He shud with cc Photoshop work.

  Actions Photoshop disco by Béart Collection includes:

  30 actions Photoshop (compatible with Photoshop CC & CC2014 only)

• I bought Photoshop SE 13 19 June 15. Now CC Lightroom &amp; Photoshop CC on one year subscription, but there seems to be no reduction pa price £102. Is it true that I have no reduction for buying PSE a few months ago?

  I bought Photoshop SE 13 19 June 15. Now CC Lightroom & Photoshop CC on one year subscription, but there seems to be no reduction pa price £102. Is it true that I have no reduction for buying PSE a few months ago?

  If you don't see any kind of offer for a discounted price as a result of what you have already purchased, then it is not likely a discount offered.  PSE is normally known Photoshop Elements (aka Photoshop Lite)... I expect a discount for a true purchase Photoshop if that's what you mean by PSE.

• I just paid the plan of creative photography Cloud but it is said that Im using the trial version and I have to pay for it, but I received the confirmation email of the payment, what should I do?

  I don't know what to do, I paid the plan, I received the payment confirmation email, but when I opened the app, it says I have to pay for it again, as it did not work, if I have to use the trial version, what do I do?

  Hi Juliana,

  I see an active subscription under your account, and it is to show only enabled on a machine.

  Please confirm if the issue is resolved?

  Kind regards

  Akshay

• It seems that you have entered the product key is the software preinstalled by the manufacturer of the device

  Original title: recovery of Windows 7

  Hello! I have a problem. I want to get the .img file in https://www.microsoft.com/ru-ru/software-download/windows7 windows 7. But when I enter the key product of my version of windows in text box, I get an error with the message "it seems that you have entered the product key is the software preinstalled by the manufacturer of the device.» Contact the manufacturer of your device to determine how to restore the software. "What is it?

  Microsoft no longer provides media for OEM (preinstalled) systems.  You must obtain from the computer manufacturer.

• I intend to buy lightroom cc for 1 month from now? I have to pay for 1 year together? or can I must interrupt my wishes?

  I intend to buy lightroom cc for 1 month from now? I have to pay for 1 year together? or can I must interrupt my wishes?

  The full suite of CC with all CC applications can be purchased per month for $75 each month.  I think LR is included in this.

  A Plan of photography that's just LR + PS is an annual plan, only, for $120.

  There is no plan from month to month it's just LR.

• I bought after effects cc a few hours ago, but now creative cloud say to me that I have to pay again

  Hi, I bought after effects cc a few hours ago, but now creative cloud say to me that I have to pay again. My question is how long it takes to download? Or what can I do now?

  Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors

  Mylenium

• If I uninstall an app, I've still will have to pay for it?

  I am a student needing to download and use the first for at least a semester, I know that I can upgrade to a package that has everything I want, but when I'm done with it and I don't want to keep paying just an app, what should I do? If I uninstall it, I've always will have to pay for it? Can I down-grade my membership to what I have now (photoshop, lightroom, bridge)? @

  Please visit: update or change your plan creative cloud

  I hope this helps.

  Concerning

  Megha Rawat