It seems that your mother has finished setting up parental control for your account settings. Click "Access the parental control settings" to complete the process and access your account.

My case is exactly like G - Boy below:

I had no problems with the installation, but I found myself with the same result... my daughter cannot connect to hotmail that she gets the same error as you indicate above.

However, I must mention that
1. I set up both of my two daughters and you can access Hotmail and the other can't.  The same process followed
2. one who can't access Hotmail, she can always use Instant Messanger

Your help is appreciated since Windows Live family safety support staff was not able to help and directed me to this forum.

Thank you.

NOTE: Response by F. Avon did not help me at all.

Hi Phuoc Nguyen,

Thank you for visiting the community of responses for Windows.

The question you have posted is bound using Windows Live (hotmail) and would be better suited in theCenter to help Windows Live Hotmail andWindows Live Help Solution Center for Messenger (rather than the support of parental controls that you have been achieved). Visit the links above to find a community that will provide the support you want.

Lisa
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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