iTunes can't connect to the store purchases.

I'm getting the following in a pop -: iTunes can't connect to the store purchases.  If you have any firewall software, make sure it has been set to allow communication on port 443. I had not even the firewall on when I got the message. I have

Hello!

You should check the many discussions we have already obtained, like this one video playback iTunes 12.3.1.23 does not or presents an error Itunes - iTunes could not connect to the store purchases - if you have any software firewall, make sure that it has been set to t...

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  • Error iTunes - iTunes could not connect to the store purchases - if you have any firewall software, make sure it has been set to allow communication on port 443.

    My itunes has been fine. All of a sudden today it now gives me this error: error Itunes - iTunes could not connect to the store purchases - if you have a software firewall, make sure that it has been set to allow communication on port 443.

    I do not have my firewall active. I connected to itunes, quit itunes, reconnected - still a problem.

    Was there an update and now it's a bug? Help!

    Thank you!

    Run the Console application in one of the following ways:

    ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

    ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be all Messages. If it isn't, select

    SYSTEM LOG QUERIES ▹ all Messages

    in the list of logs on the left. If you don't see this list, select

    List of newspapers seen ▹ display

    in the menu at the top of the screen bar.

    Click on the clear view icon in the toolbar. Then take an action that does not work the way you expect. Select all of the lines that appear in the Console window. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

    The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

    Please don't dump blindly thousands of lines in the journal in this discussion.

    Please do not post screenshots of log messages - text poster.

    Some private information, such as your name or e-mail address, can appear in the log. Anonymize before posting.

    When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

    If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

  • How can I fix it? "Money cannot connect to the store purchases.   If you have any firewall software, make sure it has been set to allow communication on port 443.

    This message p [ops upward when I run iTunes]

    Money cannot connect to the store purchases.

    If you have any firewall software, make sure it has been set to allow communication on port 443.

    How can I fix it?

    me too... same problem... just started

    iTunes can't connect to the store purchases.

    If you have any firewall software, make sure it has been set to allow communication on port 443.

    MacBook Pro, osx el cap 10.11.1, itunes 12.3.1.23

  • error code (-3212) itunes could not connect to the store, make sure your network connection is active and try again. Can someone please tell me how to proceed? __

    error code (-3212) itunes could not connect to the store, make sure your network connection is active and try again. Can someone tell me please how to do this?

    Hi vivasiousv,

    1 when was the last time it was working fine?

    2. did you of recent changes on the computer?

    See the links in the Apple Web site and try the steps mentioned below.

    http://discussions.Apple.com/message.jspa?MessageID=6096760

    http://discussions.Apple.com/message.jspa?MessageID=8436848

    For additional support post your query in the Apple discussion.

    http://discussions.Apple.com/category.jspa?categoryID=150

    I hope this helps!

    Halima S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • "iPhone is disabled, connect to iTunes" AND "iTunes can not connect to the iPhone because it is locked with a password" error message on the phone and the computer! Help!

    So I recently had my password wrong too many times and my iPhone 4S locked out telling me "iPhone is disabled; Connect to iTunes'. And so I connected to iTunes and decided to restore my phone. I finished the process of restoration of the configuration of my phone, but ultimately, it was not even let me in the phone! Once AGAIN he said "iPhone is disabled; " Connect " to iTunes '. However, this time, this message appeared just when I turned on my phone with a black background. I didn't scan the screen for the error message is displayed (and there was no time to be shown). When I tried to connect to iTunes again as he asked, now it says "iTunes can not connect to the iPhone because it is locked with a password".

    So now, he said "iPhone is disabled; ' Connect to iTunes' on my iPhone 4S and ''iTunes can't connect to the iPhone because it is locked with a password ' on my computer. WHAT should I do?

    As described in step 2 of "Erase your device with iTunes" in this article, you will need to use the Recovery Mode.

    Recovery mode is described in this article as well.  You may try to go into recovery mode more than once to succeed.

    If you have forgotten the password for your iPhone, iPad or iPod touch, or your device is disabled - Apple supports

  • Unable to connect to the store woth my rt surface

    When I first got my Rt surface I could connect to the Bank and download applications. About 4 days ago it started gives me a message saying: 'We were not able to connect to the Bank.'. How can I connect to the store yet?

    Found the problem. If the date is false on windows than RT, so you cannot connect to the store.

  • Unable to connect to the store of Windows 8, failing WWAHost.exe?

    Hi all

    For some reason I can't connect to the store of Windows 8. When I run the app I get the familiar green background, but it blocks just on hold.

    I checked my log files and it looks like the app WWAHost.exe is a failure. I don't know exactly what this process is for, but I searched him and discovered that he has something to do with the store of Windows 8. I have also a log indicating that the winstore_1.0.0.0_neutral_neutral_cw5n1h2txyewy package has ended. I suspect that this is also related to the store of Windows 8.

    Any help or suggestion would be greatly appreciated!

    Thank you!

    T

    Here are my logs from the event:

    [Application Hang error]
    The WWAHost.exe version 6.2.9200.16420 program ceased to interact with Windows and was closed. To see if there is more information about the problem, check the history of the problem in the control panel of the center of the Action.
    Process ID: 8 d 0
    Start time: 01cdc5f14a8f5537
    Time of termination: 4294967295
    Application path: C:\Windows\System32\WWAHost.exe
    Report ID: 9ae01907-31e4-11e2-be76-6cf049edba2a
    Failed package name: winstore_1.0.0.0_neutral_neutral_cw5n1h2txyewy
    Flaws in the application related to a package ID: Windows.Store

    -
     
      1002
      2
      101
      0 x 80000000000000
     
      5435
      Application
      MeeshPC
     
     

    -
      WWAHost.exe
      6.2.9200.16420
      8 d 0
      01cdc5f14a8f5537
      4294967295
      C:\Windows\System32\WWAHost.exe
      9ae01907-31e4-11E2-be76-6cf049edba2a
      winstore_1.0.0.0_neutral_neutral_cw5n1h2txyewy
      Windows.Store
      55006E006B006E006F0077006E0000000000
     

     

    [Apps, error]
    Package winstore_1.0.0.0_neutral_neutral_cw5n1h2txyewy was fired because he took too long to suspend.

    -
    -
     
      2484
      0
      2
      2400
      0
      0 x 2000000000000042
     
      5436
     
     
      Application
      MeeshPC
     
     

    -
      winstore_1.0.0.0_neutral_neutral_cw5n1h2txyewy
     

     

    Hi John (?),.

    I have not set up a batch file or a tool for this procedure. This is something that would help, after we have gathered evidence as to the cause and the effect. Could follow you this sequence below and send the results? The commands to type are in bold.

    Thank you

    Paul

    PS: Here's how do for copy/paste from one window command prompt, if you do not know how: http://unlockforus.blogspot.com/2009/06/how-to-copy-paste-text-from-cmd-or.html

    1. on the start menu, type cmd.exe. You will see "Command Prompt" in the list of results. Right click on it. A context menu bar will appear at the bottom of the screen. Click on "Run as Administrator". Click 'Yes' to the user account control prompt. Shell will begin.

    2 see your LOCALAPPDATA setting. Type of...

    C:\ >define LOCALAPPDATA
    LOCALAPPDATA = C:\Users\Paul\AppData\Local

    3. we will see the contents of the WinStore_cw5n1h2txyewy folder. Type of...

    C:\ >dir '% LOCALAPPDATA%\Packages\WinStore_cw5n1h2txyewy'
    Volume in drive C is system
    Volume serial number is CE28-C1D0

    Directory of C:\Users\Paul\AppData\Local\Packages\WinStore_cw5n1h2txyewy

    18/03/2013 23:24

    .
    18/03/2013 23:24 ...
    18/03/2013 23:25 AC
    18/03/2013 23:24 settings

    4. do you have the AC file? If type is not...

    C:\ >md "% LOCALAPPDATA%\Packages\WinStore_cw5n1h2txyewy\AC\PRICache"

    5. now check the ACES (Access Control Entries) in the ACL (Access Control List) for HQ file. Type of...

    C:\ >icacls "% LOCALAPPDATA%\Packages\WinStore_cw5n1h2txyewy\AC".
    C:\Users\Paul\AppData\Local\Packages\WinStore_cw5n1h2txyewy\AC S-1-15-2-2608634532-1453884237-1118350049-1925931850-670756941-1603938316-3764965493:(OI)(CI)(F)
    NT AUTHORITY\SYSTEM: (I) (OI) (CI) (F)
    BUILTIN\Administrators: (I) (OI) (ci) (F)
    PAULBROHOME\Paul: (I) (OI) (ci) (F)
    Mandatory Label\Low mandatory Level: (OI) (CI) (NW)
    Processed 1 files successfully; Treatment failure 0 files

    6. do you not see the S-1-15-2... and ACEs 'Mandatory Label\Low mandatory level' in the list? Otherwise, type...

    C:\ >icacls "% LOCALAPPDATA%\Packages\WinStore_cw5n1h2txyewy\AC" / grant * S-1-15-2-2608634532-1453884237-1118350049-1925931850-670756941-1603938316-3764965493:(OI)(CI)(F) /setintegritylevel (OI) (CI) L
    processed file: C:\Users\Paul\AppData\Local\Packages\WinStore_cw5n1h2txyewy\AC\
    Processed 1 files successfully; Treatment failure 0 files

    6. try to launch the app Store

  • iTunes can't connect to store purchases. allow communication on port 443

    iTunes can't connect to store purchases. the msg States allow communications on port 443. I did this and still get the same message

    I started having this problem today, I know its nothing I did wrong on my end, it was beautiful before glad im not the only one having this problem

  • I know my id and changed my password and everything. But I can't connect to the iTunes Store!

    I know my Apple ID and have changed my password. But I can't connect to the ITunes Store. Cannot understand it.

    iTunes - official Apple Support

  • I can't connect to the App Store, any ideas on what to try?

    I can't connect to the App Store, any ideas on what to try?  I tried logging in and out on my iPhone and a desktop computer, but this does not seem to solve the problem.

    Thank you

    Hello

    Did you go to bottom of homepage itunes on your iphone

    Apple ID signal then reconnect.

    Your WiFi connection works well?

    See you soon

    Brian

  • iTunes could not connect to the iTunes store

    OP: iphone 4'

    try to connect to the iphone 4 to itunes, but it happens that itunes could not connect to the itunes store. the network connection timed out. Make sure that your network settings are correct and your network connection is active. then try again. but I can connect via Solution Explorer, but cannot update the phone

    To connect the iPhone to iTunes problems, contact Apple for support with their software/hardware:

    http://www.Apple.com/support/iTunes/

    See you soon.

    Mick Murphy - Microsoft partner

  • App store, Safari and iTunes does not connect to the Internet after installing macOS Sierra

    App store, Safari and iTunes does not connect to the Internet after installing macOS Sierra

    After upgrade 'OS X El Capitan' to "macOS Sierra" window only empty "App store" and page "Safari" made its appearance, no error message shows. store "iTunes" and "Dictionary" does not connect too.

    But Google chrome works well.

    So have you tried the next steps in your original post that Safari does not work after installing macOS Sierra:

    (1) x OS: "Unable to connect" or "unable to connect to the App Store. An internet connection is required"- Apple Support

    2) Advanced the steps to correct the problems with the iTunes Store - Apple Support connection

  • Since the update to El capitan OSX 10.11.4 on my Macbook Pro (2012) I can not connect to the app store - ideas?

    Since the update to El capitan OSX 10.11.4 on my Macbook Pro (2012) I can not connect to the app store - ideas? Im not geek so please be gentle!

    Try restarting mode without failure. To restart in safe mode, restart the computer and press on and hold down the SHIFT key until the Apple icon appears. The computer starts more slowly than usual because the disk utility checks the drive. After getting on the desktop launch the App store and try to connect. Successful or not, once you're done, restart normally to exit safe mode.

  • After update my iPad iOS 9.2.1 to 9.3 live 2 I can't connect to the activation server and does not have the latest version of iTunes to activate

    I downloaded the update to iOS over-the-air 9.3 and installed. Setup cannot connect to the server to activate the ipad2. The message is to try again in a few minutes or connect to iTunes to activate. Yes, I have the most recent and current iTunes version, so this isn't the issue. iTunes recognizes the iPad as my ipad2, but cannot do what he done to be able to use iTunes to activate it. I have 2 iPads. iPad 2 and iPad 4th generation. iPad 4th generation downloaded on-line and updated and active and install without problem. IPad2 updated and not can not connect to the server to activate and I connect to iTunes to activate as the message says, but iTunes cannot activate because it sees my ipad2 and that's all that. Of course, I'll try again once activate WiFi tomorrow but any suggestions would be greatly appreciated.

    Thand you

    same problem with you jerryenea. This seems to happen ipad 2 only? my itunes cannot check my ipad

  • ITunes 12.3.2.35 says it can not connect to the internet, no connection, but my internet works fine.  I installed Windows 7.  Any help?

    I am using windows 7 on my pc.  I just installed the new Itunes, 12.3.2.35, and it does not connect to the internet.  I ran diagnostics and it said that the only test that failed was "secure link to iTunes Store failed.  What could be the problem?

    Thanks for any help.

    Yes, I had the same issue and have also windows 7. Here's what I did to remedy.

    1. go to your Start menu and in the search the bottom type in cmd menu.

    2. right click on cmd at the top of the menu, and then click "Run as Administrator". A black box should appear.

    3. type netsh winsock reset. It should invite you to restart your computer.

    4 restart your computer and then open itunes again.

    I did and now my itunes is on the rise and running and connection to the store. I hope this helps!

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