iTunes could not back up iPhone because the backup has been corrupted.
OK, Ive never had this problem before. Recently my external hard drive, to store my filled iTunes library. I bought a bigger and did a drag and drop to copy the file to my new hard drive. I'm trying to make backups of my devices, but I get the above error code. Ive been searching for hours for a fix but nothing works.
I went to iTunes > Preferences > devices and I did not all saved backups, which I already knew that, because I had deleted all until I tried the backups.
I tried to find the exact directory of the file on the disk, but there is no, or I don't know what I'm looking for. I tried right click in the window for backups of the device and don't display in the finder, but nothing comes and theres nothing really click on since I already deleted files.
I tried to update iTunes, restart the computer, non-montage and reassembly of the car, I tried 4 different phones, who have all worked in the past, 3 iPhone 6 and 6 s 1 iPhone all running iOS 8.x.x. I was going to update them today, that's why I save, so I want to do this before making the update just in case I lose data.
In addition, iTunes works in all directions. I can sync the devices, but the backup fails, all and by all i mean random songs and videos have worked without error. In addition, Photos will come, also synchronized directly on the external hard drive and has synchronized successfully all my photos of these devices without fail.
The only real problem is to create the backup that I could use for future restoration.
Remarkable, I'm under OS X El Capitan 10.11.6 and iTunes 12.4.2.4 Version
Device backups are not stored in the iTunes folder.
http://osxdaily.com/2009/09/11/iphone-backup-location/ - your iPhone files are saved in the following location:
in Mac OS X:
~(Your Home Directory)/Library/Application Support/MobileSync/Backup /.
Tags: iTunes
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Thank you for using communities Support from Apple!
I understand that you were not able to back up your iPhone with iTunes recently. We know that situations of this kind can be frustrating, but we are here to help.
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