ITunes does not recognize my device. I have windows 10 on a HP Envy.
I recently bought a HP Envy and it came with the operating system Windows 10. Whenever I plug my phone the phone companion rises and ITunes does not recognize my device.
All the patches?
Install the latest version of iTunes on your computer.
Tags: iTunes
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iTunes does not recognize my devices after the last update
iTunes does not recognize my devices after the last update. Has crossed all suggestions from the support page (uninstalling/reinstalling driver USB, remove Lockdown folder and so on) but still no joy. iPhone continues to ask if I want to trust to the connected computer, responding 'Yes' has no effect.
Help, please
Thank you
Cyana
Found this solution here:
Re: Does not recognize devices in iTunes on PC
works very well
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ITunes does not recognize the device
My I tunes does not recognize my I pad or I phone. There's no problem on another computer. I tried to remove Itunes and reinstall, but no avail. Computer is windows 10
If iTunes does not recognize your iPhone, iPad or iPod - Apple Support
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iTunes does not recognize any of my iPhones (Windows 10)
I've recently updated iTunes 12.4 and now my iPhone 5s, and my iPhone 4 are not recognized by iTunes. They appear as 'Apple iPhone' in my file Explorer, but are not accessible via iTunes or iFunBox. I tried all the options in the management of the link here:
If iTunes does not recognize your iPhone, iPad or iPod - Apple Support
I removed the lockdown folder.
I tried several cables.
When I go into Device Manager, there is no "Apple Mobile Device USB Driver" under "In Bus USB controllers", but there is 'Apple iPhone' under 'portable '. If you're looking for an update to this pilot says 'Windows has determined the driver software for your device is up-to-date' "MTP USB device".
More interesting still, I went down to iTunes 12.1.3, thinking that would take me back to a working version, but in fact it STILL does not recognize my phone(s)!
What the hell is happening?
If your iOS device does not appear in iTunes, try the following:
- Open Control Panel > Device Manager
- Plug in your device
- Locate Bus USB Controllers > Apple Mobile Device USB Driver.
It is also possible that the device may appear under imaging devices, portable devices or other devices or as a device USB of MTB. - Right-click and select software update of the driver...
- Click Browse my computer for driver software
- Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers - Click on let me pick from a list of drivers for devices on my computer
- Click on Apple Mobile Device USB Driver
- Click Next, then close and exit the Device Manager
To step 3 above, open the Device Manager. Expand one of the articles that are listed.
- USB Bus controllers
- Imaging devices
- Portable devices
- Other devices
Plug in the appliance. You should hear the telltale Windows sound device connection and a Division must acquire a new entry. This should be your device. It cannot be labelled properly at this point. If you do not hear a suspicious noise cable damaged.
Or try If iTunes does not your iPad, iPhone or iPod - Apple Support
If not try a complete tear down and rebuild iTunes in accordance with the resolution of the problems with iTunes for Windows updates.
Or try to go back to the last version of iTunes that has worked for you. See the programs installation of iTunes to download links. If you roll back to 12.4.0.119 to 12.3.3.17 or 12.3.2.35, for example, then you will also need restore the database of the library in the manner described in the empty/corrupted after upgrade/crash iTunes library. The tip makes suggestions to reintroduce recent purchases, so at worst, you lose a few meters or a newly created playlist.
TT2
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iTunes does not recognize the device after a update
I'm running itunes after a promnt of my computer, since then, I can't recognize one of my 2 ipod nano in itunes. IV removed itunes and itunes reinstaled and reset my ipod and it still does not
Follow these troubleshooting steps:
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Windows 7 does not recognize USB devices. Have no system access keyboard or mouse.
Separated from this thread.
It is a question. I have a Windows 7 laptop. It has three USB ports. They always worked perfectly. Today, one of them stopped: Port_ #0001.Hub_ #0002
A sign of error says: "unrecognized usb device". Troubleshooting, said that there no problem but under properties of the device, he says that Windows has turned off because it has detected a problem (Code 43). I tried to plug in several things: camera, various readers flash, mouse, etc. They all used to work properly until today. Now, it's just a dead port.
Hi Seiberte,
Thanks for posting the request in Microsoft Community Forums. I appreciate all the steps you tried to solve the problem.
What is the brand and model of the computer?
A device driver has notified the operating system that the device failed. This situation can occur if the peripheral equipment fails or if the device driver fails.
To resolve this issue, follow these steps.
- To open Device Manager, click Start, click files, and research programsand type Device Manager. A list of the available items will appear above the search box; Click on Device Manager. Device Manager opens with the name of your computer to the top and a list of the devices installed on your computer under the name of your computer.
- Locate the device in the list of devices, right-click on the device and then click Uninstall. When a warning message that you uninstall a device in your system, click OK. Device Manager uninstall the device.
- Right click on the name of your computer in the Device Manager, then click on Search the hardware changes. Device Manager scan your system and reinstall your device automatically.
- Right click on the device, and then click Properties. The general of the device, in the State of the device Properties dialog box tab, you should see the message this device does not work correctly.
If the steps above do not solve problems with the device and the device is an external drive, such as an external hard drive or USB flash drive, use the icon of the taskbar to safely eject the device, and then disconnect the device from the computer. For devices that use AC power, unplug the unit from the wall outlet or the power strip, wait 30 seconds and then plug it in again. Turn on the switch of the device and then plug it into your computer. If the system includes a driver diskette, ensure that you have at hand to install device drivers; otherwise, Windows should automatically locate the appropriate drivers and install them.
Referred to article:
Code 43: Windows has stopped this device because it has reported problems
http://TechNet.Microsoft.com/en-us/library/cc725873(v=WS.10).aspxFor more information, see these articles.
Error codes in the Device Manager in Windows
http://support.Microsoft.com/kb/310123/en-us
Hope this information helps. Response with status so that we can help you.
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Yesterday I gor the latest version of iTunes, but it does not recognize my iPhone or iPod. So I put them both to the latest iOS update. He still does not recognize my device. I upgraded Windows 10 because that's what one of the websites I visited told me to do. But it is still worse. Now my PC says that it does not recognize the USB when I plug my iPhone or iPod, but something always pops up asking what I want to do with my camera. I have uninstalled and reinstalled iTunes and even my Apple device Service. I tried practically everything that is currently on the Internet. I just don't understand. Please help me.
Try the following:
- Open Control Panel > Device Manager
- Plug in your device
- Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver
- Right-click and select software update of the driver...
- Click Browse my computer for driver software
- Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers - Click on let me pick from a list of drivers for devices on my computer
- Click on Apple Mobile Device USB Driver
- Click Next, then close and exit the Device Manager
TT2
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12.5.1 iTunes does not recognize the connected device
iTunes was working fine yesterday, the computer recognizes the device and managed to make a back-up. Put current iTunes 12.5.1 and now iTunes does not recognize that a device is connected. The computer recognizes that a device is connected, it is a device of trust but not iTunes. Even in the file menu, devices is not available. All the USB drivers are up to date and used 3 different usb cords.
Current iphone OS 10.0.2
Windows 10
Hello
Check this help page: If iTunes does not your iPad, iPhone or iPod - Apple Support
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I don't know what is happening with my phone and my iPad. A week ago, I managed to sync and back up my devices in my laptop but somehow, now, it does not recognize. The option "Trust this computer" is not appearing the same. I almost tried everything / I restarted my computer and my device, reset the network settings, updated all the software simple, use as many USB cords and tried different every single port on my computer. Do you guys know what happens?
This can help:
If iTunes does not recognize your iPhone, iPad or iPod - Apple Support
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iTunes does not show my device
Yesterday I upgraded to the latest iTunes and iOS10, but now I can not connect my iPhone 6s to iTunes. I have dp connect the device but iTunes is no summary option to synchronize my phone with iTunes
Hello Alienman110,
After reviewing your post, looks like you updated iTunes and iOS and iPhone is not recognized in iTunes. I recommend you to read this article, it may be able to help solve the problem.
If iTunes does not recognize your iPhone, iPad or iPod - Apple Support
Thank you for using communities of Apple Support. Good day.
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iTunes does not recognize my iPad
I was syncing my iPad to iTunes for several years with no problems. When I tried to sync this morning, iTunes does not recognize my iPad, regardless of what I'm trying. My backup and applications are still there, but they just don't connect. I'm running an iPad2, iOS 9.3.1. I have authorized an update of iTunes in the last week or two, but I don't know which is linked. Current ITunes is 12.3.3.17, installed on a PC with Windows 10. The device icon does not appear in the menu bar iTunes header.
I tried:
Restart both iPad and PC, without any help.
Uninstalled and reinstalled iTunes without help.
I would like suggestions. Thank you very much.
Please follow these steps
If iTunes does not recognize your iPhone, iPad or iPod - Apple Support
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iTunes does not recognize my iPhone on my HP Pavilion Windows 10 5s, so cannot sync the phone running. I downloaded the latest OS for the phone and the latest version of iTunes on my PC and have tried all USB ports several times. I also reinstalled drivers USB to the PC. The phone is recognized on the computer of a friend under Win 7. All shows when I plug it on mine is a page showing the 'Apple iPhone' folder display of storage internal (2.18 GB free of 14.7 GB). Troubleshooting in devices and printers, where the phone displays as "Not specified Apple iPhone" generates a message saying that "Apple iPhone is an older USB device and may not work with USB 3.0 and plug it into a USB 2.0 port." But when I use USB 2.0 (I tried several times using each of the three USB ports on my PC), troubleshooting the error message says "Apple iPhone won't work correctly with USB 3.0." This seems to be a recent problem, since in March 2016, I could spend a few songs from my PC to my phone using iTunes.
I wish I had some ideas of people who have experienced this problem, I find to be a more frustrating one.
Well, you aren't the only one. This just freakin happened to me. I spent the last three hours with apple and Windows supports. Now I'm reinstalling Windows 10 by last resort of Windows support councils. I got the same message USB. In iTunes, under devices something removed my 5s and the iPad. But it remains 6 s wife. I tried my computers 2-(SS) 3.0 ports and 1 port 2.0 ordinary. I tried all four thinners cables I have. I will let you know the result of the Windows reinstall.
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After that the last update 12.3.3.17 itunes will not recognize my devices on windows 10
Have you tried these steps? If iTunes does not your iPad, iPhone or iPod - Apple Support
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my itunes does not recognize my ipod
I have an old gen 2 iPod Touch and a GN 6 iPod Nano and iTunes does not recognize. The computer shows that the iPod is connected. I tried to reinstall iTunes and it did not help at all. Help!
Sarina
Try the following:
- Open Control Panel > Device Manager
- Plug in your device
- Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver
- Right-click and select software update of the driver...
- Click Browse my computer for driver software
- Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers - Click on let me pick from a list of drivers for devices on my computer
- Click on Apple Mobile Device USB Driver
- Click Next, then close and exit the Device Manager
TT2
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Windows Media Player does not recognize the device (iphone)
I'm trying to download music from Windows Media Player on my iphone. I can get the files in the synchronization section but the Media Player does not recognize my device or seem to have a way to connect. Can anyone help?
You will need to install iTunes. The iTunes Setup program adds drivers and services for the iPhone. That's what I do:
1. Once iTunes is installed, it allows to import all the music in Windows Media Player.
2. If you want to automatically download album art, you will need to register for an iTunes Store account. Otherwise, just copy the album art from Windows Media Player:
a. at a command prompt, cd in each music folder.
b. attrib s h AlbumArt * Large.jpg
c. xcopy AlbumArt * %tmp% Large.jpg
d. attrib + s + h AlbumArt * Large.jpg
e e.. now, for each album in iTunes, right click and choose 'Get Info'. Drag & drop the corresponding JPG of %tmp% in the field "Cover Art" and click OK.
3. connect your iPhone. Select "Manually manage music" on the screen of the iPhone.
4. click on the icon on the left side of iTunes music. Make sure that all the music that you want to synchronize has an audit. (This is the default).
5 Select and drag it to the icon of the iPhone.
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