iTunes does not recognize my iphone more than 6 s

Hello

I have the latest version of Itunes and just went to sync my iphone 6 more for the first time since I got it (did do a restore ok) but it does not recognize my phone when it is connected.

I have windows 10.

There was some talk on internet research in the devices for a univeral USB bus controllers apple device? but it is not a here and I didn't want to play too so don't know what to do.

Thank you

Trish

Hi trish6150,

Thank you for using communities Support from Apple!

I understand that your iPhone 6s more is not recognized when connected to your computer Windows 10.

To begin troubleshooting of this situation, I would read over and working through the information in the following article. Article does not include instructions for Windows 10 specifically, but should be similar for the instructions of Windows 8.

iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

Best!

Tags: iTunes

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