iTunes does not recognize one of my devices. Option "Approve this computer" is not coming. Instead, "you allow this device to access...". "appears. What is going on?

I don't know what is happening with my phone and my iPad. A week ago, I managed to sync and back up my devices in my laptop but somehow, now, it does not recognize. The option "Trust this computer" is not appearing the same. I almost tried everything / I restarted my computer and my device, reset the network settings, updated all the software simple, use as many USB cords and tried different every single port on my computer. Do you guys know what happens?

This can help:

If iTunes does not recognize your iPhone, iPad or iPod - Apple Support

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