iTunes does not see my IPhone 6 as my PC doesn't

IM running Windows 10 on a new brand Toshiba. Bought an IPhone 6 Friday, downloaded ITunes, bought some ringtones and tried to sync. Yes, I clicked on the phone when he was asked to allow the image to access the device. I checked that I use the last version of ITunes, updates of software installed on the PC: and still nothing. I even tried the deselection of Autoplay on the pc. Whenever I plug the pc asks me if I want to use various programs; but never from ITunes and when I open Itunes, the device is not displayed.

Try the following:

  1. Open Control Panel > Device Manager
  2. Plug in your device
  3. Locate Universal Serial Bus Controllers > Apple Mobile Device USB Driver.
    It is also possible that the device may appear under the imaging devices of portable devices or other devices.
  4. Right-click and select software update of the driver...
  5. Click Browse my computer for driver software
  6. Go to C:\Program Files\Common Apple Mobile Device Support\Drivers or
    C:\Program Files (x 86) \Common Files\Apple\Mobile Device Support\Drivers
  7. Click on let me pick from a list of drivers for devices on my computer
  8. Click on Apple Mobile Device USB Driver
  9. Click Next, then close and exit the Device Manager

Or try the iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support

If not try a complete tear down and rebuild iTunes in accordance with the resolution of the problems with iTunes for Windows updates.

TT2

Tags: iTunes

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