iTunes freezing on preferences or plug in iPhone

Hi, for the first time in two years I need to make a backup of my old iPhone 4S.

I have windows 8.1 pro, I installed iTunes 12.3.3.17 (64-bit), but whenever I plug my iPhone or I try to open the program's preferences it freezes (the program does not).

If you would like more information to help me, ask me questions and I will answer

The same phenomenon occurs on 10 64-bit windows.

Unusable ITunes.

Please, Apple, lights.

Tags: iTunes

Similar Questions

  • Why the pictures open instead of iTunes when I plug my iPhone into the USB?

    Today, I upgraded to OS X El Capitan 10.11.2. I also updated my iPhone 6 p to iOS 9.2 and updated iTunes to 12.3.2.35. Now when I plug my iPhone on the port USB, Photos (1.3) opens automatically instead of iTunes. I tried to restart, but that solves nothing. How can I fix this problem?

    When the picture opens there is a box to uncheck it to prevent it from happening again.

  • iTunes cannot read the contents of the iPhone "iPhone 6 more»

    Please help because I can not backup my iPhone 6 Plus for my iMac and iTunes asks me to wipe it.

    When I connect the iPhone 6 Plus for the cable of the lightning, he says this: -.

    "iTunes cannot read the contents of the iPhone" IPhone Steve 6 + ".." Select the summary in the iPhone preferences tab and click on restore to restore the iPhone to factory settings. »

    The last back up, I've done was there a little more than 12 months and is an older version of iOS also so if I do a restore of the backup, it will be bad and lacks important information.

    Since then, I upgraded my iMac to El Capitan and updated my iPhone to iOS9.3.2 (just be updated to 9.3.3 now)

    System & software Specs are as follows:

    iMac 27 "V10.11.6 El Capitan (15G 31)

    iTunes V12.4.2.4

    iOS9.3.2

    Any help would be thank you very much.

    Please see the comment by David Lewis21 in this discussion of the CSA. I have not tested its solution, I can't vouch for it, and I have no other information. Try at your own risk. If you don't want to take that risk, I suggest that you contact the Apple Support.

  • 12.1.3 iTunes freezes with iPad

    I'm looking for suggestions for the community to solve a problem of gel I use iTunes with my iPad 12.1.3.6 2 (IOS 9.2).

    Note that iTunes works the way you want with my iPhone 4S (IOS 9.2).  I managed to all systematic synchronization operations when connecting my iPhone 4S via the USB port of my computer Windows Vista SP2 (x 64).  In other words, I can select the device icon in iTunes and this with the Panel Summary of the settings for this device.  I can select other panels from there, as well as perform back ups and synchronize.  If everything is good, when using my iPhone.

    But when I connect my iPad 2 via USB and select the device icon in iTunes, the application crashes.  In other words, I can't settings panels.  In the Windows Task Manager, I see that iTunes continues to use CPU cycles - quite a bit actually, but it no longer meets its user interface. I have run it for hours to see if it takes just time - but without success. My only recourse is to stop it via the Task Manager.

    Additional details:

    1. I have reviewed "Troubleshoot problems with iTunes for Windows updates" (https://discussions.apple.com/docs/DOC-6562) and used his suggestions to reinstall iTunes - several times.  Currently, I installed iTunes64setup.exe, but have also tried iTunes6464Setup.exe.

    2. per another suggestion, that I saw in the forum, I also tried to run iTunes from an account on my computer.  ITunes hung the same way when I chose the icon of the device while my iPad is connected.  In other words, create a new account on my computer made no difference.

    3. I can launch a default backup and syncing with my iPad by invoking the File\Devices option in the menu bar.  But there are some operations that I want to run it via settings regarding photo synchronization and other signs.  As noted above, once I select the device icon, iTunes freezes and prevents me to navigate on these panels.

    4. I've been using iTunes for several years - various releases of IOS on devices - without meeting and this problem on my computer.  The problem appeared after I've upgraded iTunes to a Version compatible with IOS 9.

    5. one of the differences between my iPhone and my iPad is that I sync my computer only to the old photo library.  The iPad has so quite a few gigabytes absorbed by these photos.  The iPad has 32 GB of memory and my iPhone has 16 GB.  The latter has enough storage to accommodate my library.

    Hello Felix1058, your problem sounds familiar. You've probably found AppHangB1 problems reported as the user running Vista iPad iTunes Version 12.1.3.6 works with iOS9.1?. You can find many tales of woe by clicking on the links at the bottom of this thread. In my opinion, it's a software problem without any difficulty at the user level. There are now six versions of iTunes which can not be installed under Vista, so I doubt that any fix will come from Apple.

  • iTunes on pc does not recognize my iphone. the pc does. the iphone asks me to allow access to what I do

    iTunes on pc does not recognize my iphone. the pc does. the iphone asks me to allow access to what I do

    Hello

    Check this help page: If iTunes does not your iPad, iPhone or iPod - Apple Support

  • How can I buy tokens to play poker zynga with an ITunes gift card that I download on my ITunes store account. the system on my IPhone gave me the following message "your purchase cannot be completed, to contact Itunes support support a.

    How can I buy tokens to play poker zynga with an ITunes gift card that I download on my ITunes store account. the system on my IPhone gave me the following message "your purchase cannot be completed, to contact Itunes support support on this Web site, www.apple.com/support/itunes/ww/.

    Click here and ask for help from the staff of the iTunes Store.

    (145085)

  • Why iTunes 12.4 does not recognize my iphone 6?

    After the update my pc iTunes last updated version 12.4, my iphone 6 does not appear on devices to itunes to sinc.

    Follow these troubleshooting steps:

    https://support.Apple.com/en-us/HT204095

  • When I plug my iPhone to my mac my image do not appear for me to transfer

    When I plug my iPhone iOS 9.3.1 in my macbook pro, the images located on my iPhone don't show in my iPhoto even if I was not already put so

    There is a photo box that must be checked - it of just upstairs and said something about importing the photos automatically when a device is connected

  • Try to sync iTunes on my MacBook Pro to my iphone 6

    Try to sync iTunes on my MacBook Pro to my iphone 6.

    Get the message iphone unusable because it requires a newer version of iTunes.

    See and download the latest version.

    That's what I've got;

    IPhone IOS9.2.1 version

    ITunes Mac version is 11.4

    iOS9 on a mobile device requires iTunes 12.3 or higher, which in turn requires a computer running OSX 10.8.5 or higher.  Update of the system only checks the updates for the current version of the system you run, but that itself can be updated.  It may or may not be possible to upgrade your computer to the system requirements:

    You can either buy a download for Apple OSX 10.8 Mountain Lion code online, or you can try to install the free El Capitan OSX 10.11.  El Capitan can run slower on older machines and require the additional purchase of RAM.  Making a big jump in versions of system is also more likely to affect the old software.

    At el capitan Snow Leopard, it will make my macbook is slow?  - https://discussions.apple.com/thread/7412959

    Mountain Lion 10.8 purchase link United States of America - http://www.apple.com/shop/product/D6377Z/A/os-x-mountain-lion

    Mountain Lion 10.8 purchase link U.K. - http://www.apple.com/uk/shop/product/D6377ZM/A/os-x-mountain-lion

    Course OSX Upgrade General information, including configuration required - http://www.apple.com/osx/how-to-upgrade/

    If you have any generation of PPC software which works under OSX 10.6 it is not supported in later versions of the system.

  • Error message: they buy items on the iPhone "IPhone patches (2)" who have not been transferred to your iTunes library. You must transfer these items in your iTunes library before the update of this iPhone. Are you sure you want to continue

    When you try to download and install new updates of security for my iPhone 6 s, I get the following error Message:

    "They buy items on the iPhone"XYZ"which have not been transferred to your iTunes library. You must transfer these items in your iTunes library before the update of this iPhone. Are you sure you want to continue? »

    How do I 1) locate those particular items purchased? and (2) how to transfer them to my iTunes library?

    Click here and follow the instructions.

    (139952)

  • Should I keep plugging my iphone to the computer during the update download process? especially the download will take too long because it is more than 2 GB and my internet speed is not fast, I can unplug my iphone until the full download?

    I am a new user of Iphone, I must he keep plugging my Iphone to the computer during the update download process? especially the download will take too long because it is more than 2 GB and my internet speed is not fast, I can unplug my Iphone until the full download?

    Without doubt, but why not just make the day downloading overnight?

  • Playlist on iTunes, DO NOT sync all songs off iPhone

    Good evening

    Firstly, apologies if this topic has been discussed before.  Basically the question I have (it lasts a few months now), it of that whenever I make a playlist on iTunes and click on sync with my iPhone not all songs are copied to the playlist in my music on the phone folder. As far as I can tell, it is usually only the songs that were purchased on iTunes which will not be synchronized. Yet most purchased songs eventually synchronization to the playlist. By example, if I buy an album which contains 16 songs and creates a playlist for him, it is likely that will be 12-14 synchronize phone playlist.  Sometimes only a few songs synchronized.  No idea why this is happening or any solution to the problem?  So far, the only thing worked for me is UNSYNC all the playlists on my iPhone and then for them which is boring and tiring, since I do not have quite a few playlists/songs resync sync on my phone.  I use a macbook pro and iPhone 6plus if this is of any help.  Thank you!

    You use the setting of the music iPhone screen in iTunes to manage synchronization for the songs?  To display this screen, select iPhone from iTunes to show its settings screen in the iTunes window.  Along the left side of the screen (in the sidebar), under settings, click music.  Right, music of the iPhone settings screen.  This is where you select the playlists that is synced to iPhone?

  • How can I find the history of the app on itunes or the app store for my iphone 5? I got an iphone 5s and it broke... now I have another but want to see the history of my old phone apps.

    How can I find the history of the app on itunes or the app store for my iphone 5? I got an iphone 5s and it broke... now I have another but want to see the history of my old phone apps.

    If you are connected to the same Apple ID you used with the old iPhone, just open the App Store App and look in the tab under purchased for applications updates.

    And less... More-> purchased in the iTunes App for music, movies etc...

  • Whenever I plug my iPhone into a USB port on my Toshiba laptop, I get a message «overload the hub»

    Whenever I plug my iPhone into a USB port on my Toshiba laptop, I get a message «overload the hub» I tried to reset the ports using the Device Manager, but it does not work. Can someone help me solve this problem?

    This means that the phone ends so much power that the ports are closed to avoid damage to your laptop.  Get a USB hub powered (the one that plugs into your computer and comes with an adapter to plug into the wall) to provide more power, or less plug items on your USB ports at the same time.

  • iTunes freezes for 30 minutes

    I know there have been various reports of iTunes to different freezing points, but I have not seen a solution for my particular problem.  I was hoping it will go away (I submitted a bug report, but I have not, nor I, a reply), but it seems that my problem is limited to just me... :))

    Whenever I connect an iOS device (iPhone 6 with iOS 9.2.x iPad 2 Air with iOS 9.2.x even an iPhone 4 with iOS 7 and 9.2.x), iTunes has the rotation for about 30 minutes beach ball.  After that, the device syncs properly.  While iTunes if frozen, however, I am still able to access pictures on the device using Photos or Capture of Image, so the device itself is not frozen.  Can I force quit iTunes apparently without additional problems.  If I can do something that seems to have access to the Internet (for example, achats purchases transfer, updated iOS, etc.), then iTunes will freeze again for about 30 minutes before doing what it is supposed to.  Everything seems to work, it's just this long delay which becomes really annoying.

    I don't remember exactly when it started, but I think it was last year or so.  As I said, I kept thinking it's a unique thing and that he would go with the next update of iTunes, but it didn't.  I tried to reset iTunes preferences, but that did nothing.  A new user and a bookstore empty iTunes caused the problem go away, but it's not really what I wanted to do.  Any suggestions for what I can try?

    When you see a beachball cursor, note the exact time: hour, minute, second.

    These must be run as administrator. If you have only one user account, you are the administrator.

    Run the Console application in one of the following ways:

    ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

    ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be all Messages. If it isn't, select

    SYSTEM LOG QUERIES ▹ all Messages

    in the list of logs on the left. If you don't see this list, select

    List of newspapers seen ▹ display

    in the menu at the top of the screen bar.

    Each message in the journal begins with the date and time when it was entered. Highlight date back to the time you noted above.

    Select the messages entered since then until the end of the episode, or until they begin to repeat, whichever comes first.

    Copy messages to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

    The journal contains a large amount of information, almost all this is useless to solve any particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

    Please don't dump blindly thousands of lines in the journal in this discussion.

    Please do not post screenshots of log messages - text poster.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

    When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

    If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

Maybe you are looking for