iTunes is unforgivable!

In my iTunes library, I noticed that he was missing a song, not any song and iTunes purchased song (Pretty Girls in Despicable Me soundtrack).  I found the folder, it should have been in the folder was empty.  So I went to the iTunes store and it showed the song was supposed to be in my library and click play to listen to but no file so that it is not play.  I looked in my purchases to a place to download the file and he had nothing.  I decided that since I just had the one song that maybe, MAYBE if I finished the album it would be re - download the song.  I saw the song click by and it says downloading but when I go to find the song no, not there.  All other songs were there, but not the one I'm looking for.

So now I write here because I believe that this should not happen at all.  There should be a way to re - download songs iTunes itself LOSES her you bought from the iTunes store.  I was advised to call iTunes support through this web page, but could not because he wanted a serial number, a serial number of the software iTunes on my windows computer?  To recap, an iTunes purchased song listed in my purchased items is missing, I hunt for a file or a place to download with no luck, I then spend additional money to complete the album its on and get additional songs, but not the I'm hunting for initially.  I then try to contact the support only to request a serial number that does give me no understanding as to what or where to find.

Please find away to allow me to download my purchased music to the registered computer that I use for the next five years.

Fill an album will make no difference to the ability to download a previous purchase.

If you have deleted the music file on your computer then you still have the track listed in the section my music from iTunes to your computer? If you do then select and remove from there and it should show then in the section purchase (account > bought on the latest version of iTunes menu option; or buy link under quick links on the right side of the home page of the iTunes store) for redownloading - if she does not show it check to see if you have hidden it cloud : Hide and expose the iTunes Store or App Store purchases made on iBooks Store - Apple Support.

Tags: iTunes

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