iTunes store stops working when I click on the store

Hello, I am continuing windows 7 64 bit and I've just updated to 12.5.1.21 and my laptop says itunes has stopped working and I have to close the program after I click on the store. I can see my music and play but can't go to the store. Under details, he said:

Problem event name: APPCRASH
Name of the application: iTunes.exe
Version of the application: 12.5.1.21
Timestamp of the application: 57d32fa7
Fault Module name: WebKit.dll
Fault Module version: 7602.1050.4.5
Fault Module Timestamp: 57 c 12000
Exception code: c0000005
Exception offset: 0000000000645e36
OS version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information 1: 1761
Additional information 2: 1761434aed254db142ae93beb247cc5f
Additional information 3: 6ca 1
Additional information 4: 6ca18a1a75b11fdbffdfc657fe0130df

I tried redownloading/install and repair and restart my cpu, but nothing seem to help.

Thank you

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Hello bigeasy19,

Thank you for contributing to the communities of Apple Support.

It seems that iTunes quits unexpectedly on your PC after updating to the latest version. Reinstalling and repairing the app are good steps, and we can offer some additional troubleshooting to help solve this problem.

Then follow the method on this page to narrow down the cause of the problem: Fix unexpectedly closes or launch questions in iTunes for Windows.

Best regards.

Tags: iTunes

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