iTunes, uninstall and reinstall the problem.

When I tried to make the most recent update of iTunes on my PC, the following message appeared. "There is a problem with the Windows Installer Package. "A program required for this install to complete could not be run.

I uninstalled iTunes from my PC using the uninstaller from Control Panel and followed the recommended uninstall sequence. When I arrived to uninstall "Apple Software Update" the same message appeared. I tried to reinstall iTunes, the same message appeared.

Now I'm stuck with no iTunes at all.

Also, and I don't know if the two problems are related, but my PC does not recognize my iPad or iPhone for synchronization purposes.

I contacted Microsoft telling me that it's an Apple problem. I hope that Apple don't say that it is a problem of Microsoft.

Can someone help me.

See you soon

BruceF

With that particular error trying to repair Apple Software Update of the programs and features Control Panel, then remove it and see if iTunes installs normally.

If not for general advice see troubleshooting problems with iTunes for Windows updates.

The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach. Review other cases and a list of documents to support further down the page, in which case one of them applies.

More information area has direct links with the current and recent if you have problems to download, need to revert to a previous version or try the version iTunes for Windows (64-bit-for old video cards) as a workaround for the problems of performance or compatibility with third-party software.

Your library must be affected by these measures, but it is also related to backup and recovery advice if necessary.

TT2

Tags: iTunes

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