iTunes will not open on my MacBook.  'Check' library is displayed and nothing happens.

Was working yesterday.  All of a sudden will not get past the message verification of iTunes library.

Hi Hal!

Go to your iTunes folder in the finder and delete the Genius.itdb file.
This updates all your genius music recommendations and should allow you to gain access to iTunes again.

Thank you

Alex

Tags: iTunes

Similar Questions

  • FaceTime will not open on my Macbook pro (el capitan).  Message: "FaceTime close unexpectedly.  Click Reopen to reopen the application. Click report to display more detailed information and send a report to Apple. "Please help me.

    FaceTime will not open on my Macbook pro (el capitan).  Message: "FaceTime close unexpectedly.  Click Reopen to reopen the application. Click report to display more detailed information and send a report to Apple. "Please help me.

    Please launch the Console application in one of the following ways:

    ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

    ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Step 1

    For this step, the title of the Console window should be all Messages. If it isn't, select

    SYSTEM LOG QUERIES ▹ all Messages

    in the list of logs on the left. If you don't see this list, select

    List of newspapers seen ▹ display

    in the menu at the top of the screen bar.

    In the upper right corner of the Console window, there is a search box to filter. Enter the name of the application crashed or process. For example, if Safari has crashed, you would enter "Safari" (without the quotes).

    Each message in the journal begins with the date and time when it was entered. Select the messages since the time of the last fall, as appropriate. Copy to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

    The journal contains a large amount of information, almost everything that is not relevant to solve a particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

    Please don't dump blindly thousands of lines in the journal in this discussion.

    Please do not post screenshots of log messages - text poster.

    Some private information, such as your name, may appear in the log. Anonymize before posting.

    Step 2

    In the Console window, clear the search box, and then select

    DIAGNOSIS AND diagnostic USE information reports ▹ user

    (not diagnose them and use Messages) in the list of logs on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points downwards. You will see a list of reports of incidents. The name of each report begins with the name of the process and ends with ".crash". Select the most recent report on the process in question. The content of the report is displayed at right. Allows you to copy and paste to validate all of the content, text, not a screenshot.

    I know that the report is long, perhaps several hundred lines. Please report all this anyway. If the report is only a few lines, make sure that you have disabled the search box.

    If you don't see any report, but you know, he had an accident, you have chosen diagnostic and using the list of Log Messages. INFORMATION on the USE of DIAGNOSTIC AND choose instead.

    In the interest of privacy, I suggest that, before posting, you change the UUID ' anonymous, ' a long string of letters, numbers and dashes in the header of the report, if it is present (it cannot be). "

    Please do not post other types of diagnostic report - they are very long and rarely useful.

    When you post the journal excerpt or the accident report, you might see an error message on the web page: "you have included content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

    If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

  • my itunes will not open and there is a pop up that rpet ' cannot read itunes library .itl file ' '.

    For some reason any my itunes will not open and there is a pop up that keeps saying "cannot read the itunes library .itl file ' and I don't know why it keeps coming back." Anyone know?

    Hi natalieribeiro,

    ·         What version of the operating system is installed on the computer?

    Follow these methods.

    Method 1: Follow the steps in the article.

    http://support.Apple.com/kb/TS1717

    http://support.Apple.com/kb/HT1923

    Method 2: Perform one perform a clean boot to see if there is any software conflict as the clean boot helps eliminate software conflicts.

    Note: After completing the steps in the clean boot troubleshooting, follow the link step 7 to return the computer to a Normal startupmode.

    If the problem persists, contact Apple support for more help and information.

    http://support.Apple.com/kb/HE57

  • iTunes will not open even after reinstall on windows 7

    iTunes will not open even after reinstall on windows 7

    Hello mamaKAT,.

    Read the Apple article listed here:
    iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits unexpectedly, freezes, or launch issues
    http://support.Apple.com/kb/TS1717

    If this does not help, you should contact Apple support or post in the Apple discussion forums.
    http://discussions.Apple.com/category.jspa?categoryID=149

    Thank you

    Marilyn
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • I bought 2 Adera for Windows 8, and it will not download. Whenever I click on the download icon, nothing happens.

    I bought 2 Adera for Windows 8, and it will not download. Whenever I click on the download icon, nothing happens. It becomes extremely frustrating that the account has been debited from my bank immediately... Still no game! Any suggestions please. Thank you

    Hello

    You must get in touch with the sales of Microsoft and Windows Store Support for help on this issue.

    To avoid such problems in the future, you can try to reset the Windows Store cache, and then try to buy apps.

    Reset the Windows Store Cache steps.

    a. press Windows + R on your keyboard to open the Run dialog box.

    b. type WSReset.exe, and then click/click on OK.

    c. the information store now open and indicate the following: for the store cache has been cleared.

    Please let us know in case you need assistance on issues related to Windows.

  • Equium L20-197 does not light up at all - on button / stop flashes and nothing happens

    Hello

    I own an Equium L20-197 and it currently has a power problem. It does not light up at all. When the device is connected to the machine the orange light comes on to show that there is a power source but when I hit the power button the flash just buttons and nothing happens.

    If I hit him again once all the lights go out and the whole system fails.

    Any ideas on how to solve this problem?

    Thank you
    Alan

    Hello

    Did you put this phone in the standby or hibernation mode?

    Read this description, it seems that the laptop has been in one of these modes and cannot wake up.
    Try to remove the battery from the laptop and unplug the power adapter.
    Several waiting time (~ 20 min) and reconnect the battery and the AC adapter.
    Then try again to put the laptop.

    If she will not be able to boot up the laptop I presume the ESF on the dysfunctions of the motherboard.
    In this case the contact of technicians would be desirable.

  • Starting today, iTunes will not open.

    12.5.1 iTunes won't open on ElCapitan dated 16/09/16.   Cannot use same function to get control of the computer.   I get the rotation beach ball and the computer just hangs.  I need to use the button to stop the computer from starting.

    I tried to start the computer in safe mode and that's the problem even in safe mode.

    I also tried to use the disk utility and indicated no problems with the disk.

    Hi JeffinAptos,

    Looks like your iTunes app becomes unresponsive and make your Mac does not respond as well. You can try to update your OS X by installing the update found here combo. Update of OS X El Capitan 10.11.6 Combo

    If the problem is persistent after update to OS X, it's the iTunes app to relocate by downloading a new copy at this link. Download iTunes

    I am sure that these procedures will have your iTunes app run correctly without delay.
    Please use the Apple Support communities to post your question. Have a wonderful day.

  • iTunes will not open

    One day lost trying to 'open' iTunes on my laptop. For some reason, that it does not open when I double click on the icon? I have tried repairing, uninstall and then install. Ive tried clicking the shortcut and crossed the program click the icon... nothing files.

    Don't know what else to do? I'm on Windows 10, after installation it says on the Wizard "wish to run" obviously I selected Yes or something like this, but it did not open.

    Ive tried plugging my 6s iPhone and iPad in the hope that itunes would come in... but nothing.

    Any help would be much appreciated guys. As you may have guessed im not very technica.

    For general advice, see troubleshooting problems with iTunes for Windows updates.

    The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

    Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

    The more information box has direct links with the current and recent if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit - for older video cards) as a workaround for problems with installation or operation, or compatibility with third-party software.

    Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

    TT2

  • ITunes will not open "application Apple support was not found.

    I can't open Itunes to my office or anywhere else.  I get the response "Apple application support was not found.  Apple support is required to run Itunes.  Please uninstall and reinstall Itunes again.  Error 2 (windows error 2). "I tried everything, including uninstalling and reinstalling, and nothing works.  Help!
    I spoke to a Support technique Itunes several times and they traversed their gammat of possible remedies, but they came to the conclusion that this is a Windows problem.
    Thank you for what you can do to fix this frustrating problem.  I use Itunes all the time.

    Lynne

    Pass the hot potato!

    Here is the correct way to UN install all components of Apple before trying to re install iTunes:

    http://support.Apple.com/kb/HT1923

    Before you download and then install the latest version of iTunes, make sure that W7 is fully up to date.
    You may also like to take a look at this lot:

    http://support.Apple.com/kb/HT1926

    You're not alone: https://discussions.apple.com/thread/2558028?start=0&tstart=0
    There may be a response here: http://support.apple.com/kb/TS3694#error2
    Good luck
    Jerry
  • iTunes will not open with windows 8

    Were there problems to open itunes on windows 8? If so, is - anyone found a solution?

    Sunday, November 2, 2014 00:48:36 + 0000, PeteAlbatross wrote:
     
    > This is not a useful answer and is not good Microsoft.  You just had the ball and your links do not address the issue.  Do you mean that only Apple engineers can solve a problem with Windows?
     
    Pete,
    the original poster asked a very generic question without providing any
    details such as which version of iTunes, if it worked previously and
    stop/stopped after updating iTunes to a new version, error messages,
    information of the event viewer, or whether or not he had tried to
    Uninstall/reinstall iTunes. There is good info on the Apple site as
     
    If YOU have a question, you can view all the details as well as other
    could try to help you.
     
     
     
    __________________________________________________________________________________________________
    Barb
    MVP Windows Entertainment and connected home
     
    Please mark as answer if that answers your question
     
     
     
  • iTunes will not open because windows 10 updated

    Since I updated to windows 10 I can't open iTunes. When I connect iphone to the computer iTunes doesn't open automatically as it has previously.

    First try Fix unexpectedly closes or launch issues in iTunes for Windows - Apple Support .

    For general advice, see troubleshooting problems with iTunes for Windows updates.

    The steps described in the second case are a guide to remove everything related to iTunes and then rebuild what is often a good starting point, unless the symptoms indicate a more specific approach.

    Make sure after you have uninstalled all the components Apple to remove iTunes shortcuts from the desktop, taskbar, or start menu before you reinstall.

    Review the other boxes and other support documents list to the bottom of the page, in case one of them applies.

    More information area has direct links with the current and recent buildings if you have problems to download, must revert to an older version or want to try the version of iTunes for Windows (64-bit-for old video cards) as a workaround for problems with installation or operation, or compatibility with QuickTime software or a third party.

    Backups of your library and device should be affected by these measures but there are links to backup and recovery advice there.

    TT2

  • ITunes will not open after installation on own windows.

    Hello good people. I'm having a problem with iTunes. First, I installed my card motherboard and CPU to 970 MSI gaming and AMD FX6300 respectively. Secondly, I tried solving this problem on and off for 12 hours now. I did, step by step, everything included on this page of troubleshooting problems with iTunes for Windows updates .  I even went as far as the PCFixit of use to install each individual program. I also tried uninstalling everything and using the version "for older video cards. 570 GeForce gtx if it matters.

    In addition, Quicktime is not installed with the installer, so this isn't the issue. I even went so far as QuickTime installation, repair and try again, still without success. I don't also get MSI error. I tried disabling my firewall completely, and I currently have no installed antivirus program.

    The installation seems to be just fine, everything seems to be in its place, but when I double click the Itunes, or run as admin, I get the small circle of loading for 1-2 seconds and nothing. If I look at the Task Manager, itunes.exe appears under process for about 2 seconds and then disappears. If I shift-ctrl-click, I get a popup window that says that itunes is running in safe mode, but if I click on one of the options, he runs away and disappears.

    All advice is appreciated. I actually upgraded my mobo and CPU because I've had problems before with my computer does not recognize is not my phone, tablet or anything in any apple product. Same thing for the iphone 4, 5, 6 and ipad mini 3. Now, my computer has no problems with recognition of the device, but I can't seem to install iTunes to do something with it.

    (OS is Windows 7 Ultimate)

    Thanks in advance,

    Cam

    Have you tried to delete all the software apple - itunes, quicktime, ischedule, ipoint, etc., and then reinstall only those you need?

  • I was on the site of the Bank of talents of Michigan for unemployment before and now it will not open... I emptied my story and scanned my laptop for all problems and all out ok. But if I use aol it will load the page very well.

    I've been on this site before on FireFox and now it will not load. But all other websites work fine.

    https://www.michworks.org/MTB/user/MTB_EMPL.EntryMainPage

    No problem here with Firefox 3.6.13 under WinXP.

    You have this problem when running in Firefox SafeMode?

    http://support.Mozilla.com/en-us/KB/safe+mode

    Do not choose anything at the moment, just use 'continue in safe mode.

    If this is not the case, see this:

    http://support.Mozilla.com/en-us/KB/troubleshooting+extensions+and+theme...

  • iTunes will not open in Snow Leopard

    I created a new 2009 Intel mini which had Snow Leopard pre-installed on it.  I had to manually transfer my files from leopard (10.5.8.) of my G4 mini on it.  I did not move something related to iTunes again.  However, the iTunes application (v.11.4) on the new mini does not at all.  I read messages that indicate should I uninstall and reinstall iTunes.

    My questions are:

    1. should I uninstall/reinstall iTunes?  If so, how should I do that specifically, that is, it involves more than just drag the iTunes application located in the Applications folder to the trash?  Are there files in other areas of the computer that should also be deleted?  If so, what are they and where are they?

    2. I have the Snow Leopard installation disc.  Is it possible to use to reinstall iTunes only?

    3. when I download iTunes to open on the new mini, what should I do to get the content from iTunes to my mini G4 copied (manually) in the Intel mini?

    Here's what's currently the user > library > music on Intel Mini with Snow Leopard:

    Thanks for your help!

    EL

    Have you tried to update iTunes?

    Get the latest version of iTunes - Apple Support

  • V 32 b - cell Hp Constant reboot Windows will not open windows / can I buy w7 or 8 and be ok

    I turned on my Hp laptop after a safety closing, and I get a blue screen that flashes if quickly, you can not read. Then brings up the screen safe mode reboot. Try to start one of these options just brings me back to restart it even safe mode. (Does restart any mode). I tried f8 and I donot have the repair option. In the start-up/safe screen, it says use my drive to repair, but laptop was bought with windows already not downloaded so no disc. If I know that all previous updates have been run to buy windows 7 32B and just upgrade? Or will I have the same problem?

    Discussions were merged.

    Deleted duplicate.

    Unplug all devices - printer, mike, etc...

    Have you tried going back to the last good Configuration to know when the screen appeared?

    Changed the mode of the boot drive SATA?

    http://support.Microsoft.com/kb/922976

    Can you remove the hard drive and move it to another computer running Windows Vista?  If so, you can then run CHKDSK or create a dual-boot configuration.

    https://techingiteasy.WordPress.com/2012/03/05/How-to-dual-boot-Windows-Vista7-and-Windows-8/

    Step by step guide on the parallel Installation

    http://vistaultimate.WindowsReinstall.com/parallelinstall/index.htm

    (1) precaution to determine it is not a Boot Virus.

    Follow the steps in this article - use Windows Defender in offline mode

    How to remove a boot sector Virus

    http://www.WikiHow.com/remove-a-boot-sector-virus

    Have you looked on the HP site for downloads driver your computer check if the recovery discs are available?  You can order then re-partition and reformat your hard disk and reinstall Windows Vista.

Maybe you are looking for

  • 5s iPhone charger

    It will be his my iphone 5s if I charge it with the charger of my mini ipad?

  • ThunderBold Firmward update 1.2

    Just loaded the Thunderbolt Firmware Update 1.2 and when the computer has restarted Thunderbold port was disconnected. In the section Thunderbold Bus of the reporting system, it is listed as "no device connected". Any ideas?

  • Skype wifi

    How much does the Skype wifi cost?

  • GPIB-USB-HS shows no MAX after that I used the wizard NI VISA DRIVER

    I accessed GPIB USB HS in the MAX software. As I was not able to communicate NF RLC remotely, so I tried Wizard DRIVER VISA OR according to tutorial Assistant pilot NI VISA , however, thnings went wrong and I am not able to see same GPIB to the MAX s

  • Generate a binary sequence with the NI USB-6008

    Hi all I'm new to LabView and I am trying to generate a binary sequence with a box NI USB-6008. The sequence, I'm currently generate is a counter of 5 bits, i.e. 00000 00001 00010, 00011... 11110, 11111 placing each bit in a different digital IO of t