J4540 all in 1 print cartridge problem

Solve the problem of ink cartridge (black) refer to the device display States documentationto - nothing is blocked.

stop it, has released the plug, replaced the cartridge - any thoughts?-thank you.

Hi Teresa813,

Did you do any hardware changes or software on your computer before this problem?

You can follow the steps in this link & check if it helps:

j4540 all in one – "incompatible print cartridge".

Note: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

Reference: Troubleshoot aligning the print cartridge

Hope the helps of information.

Tags: Windows

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