J5780 "open door. Close print cartridge access door. »

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• Error message = close print cartridge access door

  I've set up my new 4500 series printer and I can't get rid of this error message.  I tried all the steps listed on the HP support site, but no help.  I can't print at all.

  There is a document with the steps to solve a door open error. This document can be found here. You say that you did all the steps on the HP support site, but make sure that no steps have been omitted in the document.

  If the error persists, then try to perform a hard reset.

  Hard Reset:
  Unplug the unit when turned on
  Disconnect the other end of the power cord from the wall jack directly
  * Wait 30 seconds
  * Connect the device upwards.

  If the error persists, then try a partial reset. This reset path can be found in the document located here. The 4500 is not listed, but the reset is the same as the Group of the top in the document (method 3 and #).

  If this error continues to display after all these steps, then I recommend to contact HP Technical Support on this printer. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

  HP Technical Support call case form:
  https://h10025.www1.HP.com/ewfrf/wc/phoneInput?cc=us&DLC=en&LC=en&product=5061082

• HP Deskjet 3522 - cannot close the cartridge access door

  HP Deskjet 3522.  A open the cartridge access door to remove the paper jam.  Door will not go all the way down.  "Hook tab" on the side right will not lower or allow cover for rear seats in place.  Any ideas?  Thank you.

  Fixed it myself.  Fired manually capture tab right side out enough back pin on the cover and push down on the cover.  Nothing broken and the printer works.

• Failed to open the Add Printer window. access denied...

  Running a win7 HP Pavillion dv 6000.  Downloaded all the updates. the printer is on a wireless network.  I can print and scan and ping from cmd line and see the printer.  Yet he does not appear in devices and printers. And when I do try and add the printer, I get the window "can't open add printer." access denied. "  When I tried the cmd line, he wants to settle down on the network.  its already up and running on the network. The printer and scanner both appear in Device Manager, even if I have to open 'show hidden devices' to see, but they tell me the drivers are not installed, but they are.

  I am logged in as administrator. BTW I also just installed the same printer on a new computer win7 hp desktop and and it worked fine. I can also access it from another laptop running xp. all on the same network.

  Don't think that bothers me as well if it didn't work, but it does not work.  The machine just tell me its there!

  A big thank you to all those who might lend a hand.  And I don't know 'if it isn't broken don't fix.'

  Hi Worktel,

  • You have a third-party security software installed on the computer?

  Step 1, I suggest to access the link below and follow the steps in the article to run a Printing Troubleshooter.  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

  Step 2

  If the printer troubleshooter help you to solve the problem and you are unable to open add a printer, you can also try to temporarily disable the security software from the computer and try to verify if can install the printer and print. If gets detected and if you can print, you can contact the manufacturer of security software and check if you need to change the settings. Later, re-enable the security software.

  Step 3

  If the steps above do not help, you can try to create a new administrator account on your computer and check to see if you can install it.

  To create a new user account, follow these steps:

  a. open user accounts by clicking on the button start the picture of the Start button, clicking Control Panel, click user accounts and family safety (or by clicking on user accounts, if you are connected to a network domain), and then clicking user accounts.

  b. click on manage another account. Administrator permission. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  c. click on create a new account.

  d. type the name you want to assign to the user account, click a type of account administrator and then click on create an account.

  If it works fine in the new user account, you can access the link and follow the steps for the corrupt profile Fix:
  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  Hope this helps and let us know the result.

  Thank you and best regards,

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Print cartridge access cover broke in J6480

  I tried to replace the cartridge in J6480 all in one, the cover is detached. I tried to find a way to replace the cover without success. Each half of the hinge has three edges that seem to fit exactly and won't let go down the back of the cover. There are about 5/8 gap at the rear of the cover when the front cover is out of service. There are two dangling bits of plastic underneath each side top hinges.  The piece on the sid on the left of the left hinge may be broken.

  How to reinstall the cover?

  Save sharks
  eat flamingos

  It is not a replaceable part, all you can contact the HP Support (1800-474-6836). It of a piece and may not be able to be put back. Hold the cartridges, this cover, the printer does not work.

• Problem installing G510n - "open cartridge access door.

  I want to install a printer/copier/fax g510n - just installed the ink cartridges and still receive the error message 'cartridge access door open - closed door acess cartridge' even if I closed the door.  I can't continue the installation. Suggestions?

  Hello

  Thanks for the post.  With this one, I might suggest the following two links below.  The first is a t - shooting document that covers the common things to look for with this error message.  Good luck!

  http://support.HP.com/us-en/document/c01952299

  http://support.HP.com/us-en/document/c00829896

• HP C7280: ink cartridge access door is open

  Hello

  My HP Potosmart C7280 AIO (all-in-one) is stuck with an error message.

  Door open

  Ink cartridge access door is open.

  I have reeived a printer replacement in support of July 2008 and HP will not help because my original printer was purchased in Dec 2007.

  Google did not help

  Search HP support site did not help

  User manual did not help.

  I also tried this:

  power off

  Unplug the power cable

  Wait a minute

  Press and hold the "#" and "6" keys

  Plug in power chords

  Be patient

  Wait for the white screen out.

  Release the keys #6

  Press the button power

  ... all of this in the hope that a false alert will disappear. There NO :-(

  Experts out there?

  Is - this firmware/hardware translation?

  In the future, I'm not spending a dime more with HP unless this issue is resolved in a satisfactory manner.

  Help to get forward.

  Pete

  Message edited by prnthlp on 05/21/2009 12:27

  I also sent the email below to HP support and hoping that someone will help.

  Sent by e-mail E-mail form
  Please contact the e-mail HP support

  Thank you for sending your e-mail to the customer of Hewlett-Packard. You will receive a system generated acknowledgement [[the lapse of time, may vary by region]]. If you do not, please resubmit take extra precautions to make sure that you enter a valid and functional e-mail address.

  If you have additional information or request for information, please contact HP

  
  When did you purchase your product? : 2008

  Product HP Photosmart C7280 all-in-One Printer

  Select a problem area: error messages

  What is your serial number (SN): MY82NH43NC

  What is your operating system? : Microsoft Windows Vista Home Premium 64

  How your product is connected to your PC? USB cable
  
  If there is an error message, please specify:

  Door opening / Inc. cartridge access door is open

  Description of the problem: the ink cartridge access door is not open, but this post just won't go away! The printer is in normal state (not open) and I am ready to print. How can I get rid off the coast of this message. Help, please.

  Please provide previous steps of troubleshooting, or information that can help HP help you. :

  I tried to plug the printer in holding together the "#" and "6". In the past it has helped to solve other problems of the firmware, but this time the message "access cartridge door is open" message remains on.

  Nothing changed since the device was working properly (installation of SW, settings, wiring, etc.): Nop.

  How would you describe your level of technical skill? : Advanced

• Deskjet 6988 print cartridge 'door' - cannot access ink cartridges

  This printer has been giving me excellent service for many years, so I'm not surprised that he can do a little wonky. Yet, any advice would be most appreciated!

  Recently, this "door" has popped up, preventing me access to print cartridges:

  

  It seems to say "turn the printer off," or perhaps "turn off and on again," that would be logical, as requiring to do her little dance and restarts. MOST of the time, it does no good. The cartridges just sitting there, and the door rest.

  However sometimes turning market causes a mechanism to move, and the door up and down and sometimes stays down.

  I saw no references to this 'gate' in the manual. Anyone know what it's called?

  Is there a way to force the printer to zero and drop the door? A factory reset did not work.

  Thank you!

  This fixed/figured it out!

  Remove the Panel on the right side of the printer. It's like two hooks on the top and two clips on the bottom. Gently pull down to unclip. Upwards, you will see the mechanism that connects the cover to a switch. For me, the wire time the "capture" disengaged, and I need to restore the link so that it is engaged when the lid rises or falls. After that I did, the cartridges behaved normally, and the mysterious "door" is never in the way.

• 5510 fact cracking noise Photosmart ink cartridge access door

  When I opened my Photosmart 5510 to access door cartridge ink it makes a cracking sound strong.

  Someone at - it the same problem?

  Or someone knows how to solve the problem of teas

  Hi MHKA1379,

  The printer may make noises if the transport cannot move freely. Return the document in the link below:

  http://support.HP.com/us-en/document/c02865805

  Under Solution 3, follow the steps to "check the way of transport for obstructions. Check and remove any loose paper or objects that restrict the movement of the cart left and right.

  Note: Use a flashlight to light up the area.

  If this does not help, follow the steps in order to ensure the "messages in the cartridge to the parking lot do not block the transport' and 'cartridges do not touch the printer cover.

  Hope this help to solve the problem.

  -Say 'Thank you' by clicking on the star of congratulations in the post helped you.
  -Please indicate the position that solved your problem as "acceptable Solution".

  Concerning

  Aneesh

  Although I am an employee of HP, I speak for myself and not for HP.

  -Say 'Thank you' by clicking on the star of congratulations in the post helped you.
  -Please indicate the position that solved your problem as "acceptable Solution".

• My printer gives me the message 'transport jam'... open door, clear jam and press OK

  HP Officejet 6300 all-in-one

  Mac OS X Snow Leopard

  message: 'transport jam'... open door, clear jam and press OK

  Sometimes, I have to do this many times before it will work.

  Hello

  This article should cover the problem you are experiencing. Give the steps described a shot and tell us if it helps.

  Good luck!

• New HP Photosmart 7520 e-all-in-one printer from the box, removed the tape and cartridge access

  

  I have a new HP Photosmart 7520 e-all-in-one printer just out the box. I removed the tape and cartridge access door does not open more than 40 degrees. The figure represents about 80 degrees. I'm afraid to force it. I can't put new cartridges in the printer. Very frustrated trying to get help. It doesn't seem to be a phone number or Web site for direct assistance. HP has really gone down hill. Help!

  Hello

  Mine is about 45 degrees, sufficient space to install the ink cartridges.

  Kind regards.

• OfficeJet pro 8610: open door error ADF

  The ADF begins to pull on a page then stops and says that there is a door open ADF error.  I don't see where this would be. This is the first time I've ever used the ADF, so I can't tell if it worked before or not.  The cover is not closed tight on the glass... which means that there is like a 1/4 "crack all around.  I put the weight down on it and tried again, but which did not help. Any suggestions?

  Hello @Idempke, greetings!

  Thanks for joining the HP Forums. I would like to help

  I understand that you are getting the error ADF door open on your printer. Try following the steps and check them out below:

  Make sure that the doors of the ADF are closed on both sides. Please check the picture below. The red part surrounded by a circle is the ADF door. You can open the door and close the door with little force.

  

  If the problem persists, try to unplug the printer from the power outlet when the printer is turned on. Wait 2 - 3 minutes then turn on the printer and check.

  Let me know how it goes

  See you soon

  Please click on "acceptable Solution" on the post that solves your problem to help others to find the solution. To show appreciation my help, please click "Thumbs Up icon" below!

• 'Open doors' error on HP OfficeJet 6600

  Hello

  I have a printer HP OfficeJet 6600. After I changed the 932XL with a new black print cartridge (original), I get an error: door open, with the message: "the door or lid should be closed to print. Make sure it is completely closed. »

  I checked the front and rear, door as well as the top cover (copy/scan), and all of them are CLOSED

  Any help? Any clue? Any idea?

  Thank you

  CAT

  Yes. I solve the problem, but in a way no, proffesional.

  I discovered that, when changing the black cartridge, a small pin located in the upper right of the front door, was broken (reliability?, quality?).

  Then I discovered that the PIN around which the Panel is rotating... is not only a PIN (hinge), but, if it is pushed in (horizontal movement) can act as a sensor push-pull. I stuck the "pin" with a small piece of paper o, I closed the door (with the broken ankle and... it works.)

  Hope that my non-professional explanation has been authorized.

  Kind regards

  Catalin

• OfficeJet 6300 all-in-One, the error message which is print cartridge is open

  I use my all-in-one HP Officejet 6300 as a standalone Copier, because he's too old to install it on my Windows 7. Now, I get the error message that the print cartridge door is open. I can't find any door open but can not use the machine until I get rid of this message.

  I solved my problem by placing a heavy book on top of the printer. Apparaently, something is a little out of place and the book guard door is closed properly. Not a very technical solution, but it worked for me

• "Open door".

  Although my 6310 All in One Printer is out of date and guaranteed, all I want to know is; How can I get this message deleted? Otherwise, my printer does not work. I think it has to do with the cartridges, but I replaced both of them and the message remains in place blocking printing.

  Any suggestion would be appreciated.

  Hi Seamus123,

  Here's the link to a document that will help you get the error message. Let me know if you need help.

  'Open door' Error Message is displayed on the control panel