Jam clear carriage on my HP Photosmart C5280

Help! Never had this happen before... I have a reading on my printer: clear carriage jam

I have a HP Photosmart C5280

Can someone help me. I looked inside tried to get out of the cars, but they are hit in there. Any info on how to delete it? It is greatly appreciated.

There is a document with steps to help solve the congestion of transport in the D5280. The document can be accessed here.

If the steps do not address the issue, then it is probably a hardware problem in the printer. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

HP Technical Support call case form:
http://goo.GL/w7Hgh

Tags: HP Printers

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    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

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    Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

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