Java virtual machine cannot be loaded in windows 8

I have 8-64 bit windows.  While trying to install my printer hp deskjet 5550, I get "could not start the application - Java Virtual Machine cannot be loaded."  Class not registered.  The site HP tells me that this printer is 8 compatible windows and only need to update the drivers.  I can't get there.  Help, please!

Install 32-bit and 64-bit Java from here

Then try to install it
If it does not check below
I checked the HP site and it says that you should install it with Windows Update (an office not Metro)
Open Windows Update
If there is a text in blue like this: "Get updates for other microsoft products" click on it and follow the steps
Look for the updates and it should be there possibly being an optional update

Tags: Windows

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    Portrait of the industry

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