Jet 7 stuck to clear TPM [Yes] [no]

Successfully done an install of Windows 10, having strange problems and tried a reset of the device. Took awhile to get to 100%, and after it reboots it is stuck to a black screen with text of the blue/white box asking clear the TPM. I can't make a selection by tapping on the Yes or no selections does nothing, Yes is currently highlighted in black.

I tried power + volume up + lower the volume and power it still powers up on top of the same screen.

I let the battery run down, now, but if anyone has a suggestion, I'd be happy. Thank you!

Here is the method that worked for me without adapter OTG.

Unplug the machine and turn it off. When off, press on and hold power, volume +, volume - for about 5 seconds. Who will launch a reload BIOS and when completed the normal reset for windows 10 procedure will continue.

Good luck!

Tags: HP Tablets

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