jpg and videos do not open some sites since the upgrade to FX 39

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  • What is the exact error message that you receive?
  • What is the format of the file you are trying to play?
   
  Method 1: Let flow the fixit available at the link below and then check
   
  Windows Photo and slideshow problems
  http://support.Microsoft.com/GP/windows_photo_and_slideshow_diag/en-us?EntryPoint=lightbox
   
  Method 2: Download and install the software provided by the manufacturer of the device and then check if the problem persists.
  http://support.en.kodak.com/app/answers/list/c/890/selected/true
  
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  Codecs - frequently asked questions
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