Jump 8 windows cursor when the finger on touchpad

Just bought a 1015E Asus laptop.  The cursor jumps around when a finger is on the touchpad when the finger is stopped.  I tried the sensitivity setting and increase pointer is selected.  Problems continues if I change the sensitivity and if I deselect enhance pointer.  I think that it is driver related. If I take my finger on the touchpad or the finger is in the lower left or lower right click typical of the areas of the touch pad it keeps jumping around.  Thanks in advance.

Hello



Thanks for your posting in Microsoft Community

Concern seems to be a hardware
This type of isuse happens chipset and energy management and the touchpad is not properly installed or defective hardware
Some laptops may have a button around the touchpad or an icon in the system tray that allows you to temporarily disable the touchpad.

If you have other devices of entry as a mouse, keyboard, graphics tablet, etc., try to unplug these devices to ensure that they are not the cause of your problem.
Make sure that your laptop has the latest Bios Update


Please contact asus team or visit the website to download driver download above driver and install
If the same question post here for more information

OR TRY THIS

  1. Click Start and select Control Panel.
  2. Double-click the mouse control panel.
  3. Click on the large icon of the Touchpad that is in front of you.
  4. In the main menu of the Touchpad, click on the button of device selection.
  5. Place the Stick pointing to Disable radio button.
  6. Place the radio button buttons pointing to Disable.
  7. Click OK.
  8. In the main menu of the Touchpad, click the button of the Touchpad settings.
  9. Uncheck the tap click checkbox.

    Note: You can move the sliders Touchpad speed and tactility to the parameters of your choice.

  10. Click OK.
  11. In the main menu of the Touchpad, click the scroll button & Zoom parameters.
  12. Clear the check box turn on Zoom.
  13. Clear the check box enable the circular scrolling.
  14. Uncheck the enable box.
  15. Click OK.
  16. In the upper right corner of the main menu Touchpad, click the X to close the control panel.
  17. Close the Control Panel window.

Tags: Windows

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