Just after the cancellation of my subscription, you asked my credit card for a monthly payment! I tried to cancel this subscription done for a long time, and now that it's done you keep me!  Please immediately refund my money!

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  You may need to update your toolbar, google has made some changes just about everything and possibly that the page is not where it used to be.

• I tried to download the creative cloud and it didn't download correctly (after a long time) and now I can't uninstall it. It takes place on my computer but I cannot uninstall the Adobe application. Help please!

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  Hi Julie,.

  Please see the below help document to uninstall the application:

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• I am a user of PS (CS6) for a long time and come to THE (CC). I placed a vector image purchased from Amnesty International and the need to get rid of the white background... make transparent but have no idea how to do that.  I tried to do in PS and then s

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  Are you sure that it is a vector file?

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• When I select recently bookmarked it works ok, but when I select unsorted bookmarks it opens a window not closing cycles for a long time.and I want to close the window manually and not automatically

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  Create a new profile as a test to see if your profile is the source of the problems.

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• Old school with CS2.  Have not used for a long time and I am unable to use the program as it says my serial number is not valid. Customer service tells me that the server for CS2 was arrested.  Then they sent me here to help.  Does anyone have advice?

  I don't have any idea what I'm doing with this.  Here is my discussion with the Customer Service:

  NGO: Hello! Welcome to the Adobe Customer Service.

  NGO: Hi Mary.

  NGO: I understand you get invalid serial number, I'm good?

  Mary Vance: Hi

  Mary Vance: Yes

  NGO : Please provide me with the serial number, s Mary.

  Mary Vance: I gave my serial number here

  NGO : Thanks for the serial number.

  NGO : Please let me 2-3 minutes to check your serial number.

  Mary Vance: no problem

  NGO : Thank you.

  NGO : Thank you for being online.

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  NGO : However, I'll give you the link to download the CS2 apps. Please visit the following link.

  Mary Vance: This will allow me to reinstall Photoshop?

  NGO : Yes, s Mary.

  Mary Vance: ok... What is that link?

  NGO: Please click here to download.

  Mary Vance: thank you... try now

  NGO: You're welcome.

  NGO: I will also give you the link for more information regarding the installation of CS2 products.

  Mary Vance: the download has nothing about the installation

  NGO : Please click for the information.

  NGO : I'm sorry for the bad link.

  NGO : Please click here to download.

  NGO : The link 3 is for downloading Photoshop CS2.

  NGO : Were you able to view the download link, Mary?

  Mary Vance: this file in this download is supposed to help me?

  Mary Vance: the first and the 3rd link were the same

  Mary Vance: When you try to load from my software, I get the message saying that my serial number is not valid. All I need is a serial number that works. Is that going to be possible?

  NGO: Mary, Adobe has disabled the activation server for CS2, Acrobat 7 including applications and 3 the hearing, due to a technical problem.

  NGO: So you will need to download the software from the link above.

  NGO: I know in what OS you are trying to install the software?

  Mary Vance: the link sent me to a CS2 aid package

  Mary Vance: Windows 7

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  Mary Vance: I got on here for a few years... why all of a sudden it would not work? Illustrator is great.

  NGO : Okay.

  NGO : You can try to download the software.

  Mary Vance: was the original link that you sent me guess for me to download Photoshop?

  Mary Vance: , I tried and got the message that the serial number is not valid. Is it possible to work around this problem or do I throw it?

  NGO : I know if you have uninstalled the product.

  NGO : ?

  Mary Vance: I uninstall Photoshop only. Then I tried to reinstall Photoshop only and received the message on the serial number.

  NGO: I check and see that there seems to be a technical problem, I ask that you please send your query to the forums so that you will be able to get resolution of our expertise and I'll give you the link to visit the forums.

  NGO: Please click here to visit the forums of.

  Mary Vance: I guess I'll try this.

  NGO: Yes, please.

  NGO: Is there anything else I can help?

  Mary Vance: I do not see where you helped me with that yet, so I guess not!

  NGO : I'm sorry for the inconvenience.

  NGO : Thanks to contact Adobe.  We are available 7 days a week, 24 hours a day. Bye!

  
  

  Any help would be appreciated.
  

  What exactly did you download?  This should be the right file: PhSp_CS2_English.exe

  Disc 1 is the creative suite not the stand-alone photoshop

• I have a cc membership + stock and whenever I need to download an image of them has an accusation why if my subscription includes 10 images per month? and the first days of December Adobe charging my credit card for the images that I have download for sto

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  Hi Richard

  I added credits on your account - December 10 + 5 for the acquired images on 4 December.

  Kind regards

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• The built-in camera has worked fine for a long time and suddenly sound got very bad quality

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  Katie,
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• After the cancellation of my subscription, why can I not use my old previous Adobe products?

  After the cancellation of my subscription, why can I not use my old previous Adobe products?

  I thought my old apps (CC and CC2014) would always work

  N °

  When you cancel your subscription, all software related to that subscription will stop working. This includes any software with CC in his name.

  The only way to continue to use the CC versions is to re - register.

  All versions perpetually under license that was purchased before you subscribed for example, CS4, CS5, CS6 will continue to work as usual.

• Computer TouchSmart HP Envy 17 t 2 weeks without a break stop at or just after the connection

  Hello

  I really need help because I am pulling all my hair out with frustration. Here are the details:

  I got a new Notebook HP TouchSmart 17 t for my birthday last week. I'm a developer and a code about 15 hours a day, and my laptop 15 inch 3 years was certainly an obstacle. Needless to say, I was very excited by envy, especially 17-inch screen.

  That excitement lasted about 2 days.

  In the first two days of use, I installed all the Windows, Windows updates 8.1, Chrome, Visual Studio, SQL Server 2012 and Management Studio, MySQL Workbench, Adobe Creative Cloud, MS Office, and Avast. The system will periodically re-start during this time, but he wasn't even epidemic.

  But from about the 3rd day, the computer began to stop more frequently. Initially, it was once every 30 minutes or so, but then increased rapidly so it restarted at or just after the login screen 9 of the 10 startups. Every 10th reboot or so, the computer will allow me to connect and I immediately try troubleshoot it before it will re-start again in 5 minutes or less.

  The only thing I could think of that changed on the 3rd day is I installed Kaspersky to replace Avast (the laptop came with a 1 year free Kaspersky subscription). I didn't know if it was the culprit, or if I had a lemon of a computer that was overheating because of hardware problems, but to be sure, I tried to uninstall it. However, the computer wouldn't stay long enough for me to do.  I couldn't even in HP Recovery to restore the system.

  Fortunately, I had burned the recovery DVDs and was able to start the recovery tool by booting from the DVD. I restored the computer configuration with minimal additional software installed (restore failed the on the first trial to 99% complete, but the second test was a success). I was really hoping this would solve the problem so I can start using my new laptop.

  No luck.

  The first time I turned on the computer after the restore, it immediately starts close to, or just after the screen connection again. As before, I am able to use the computer for 5 minutes every 10th reboot or so before it restarts. During those rare moments, I was able to enter the power management settings to turn off sleep and Hibernate, given that several forum posts which indicate as a potential culprit. However, the computer won't stay long enough to install updates of window or Windows 8.1, or to ensure that all drivers are up-to-date.

  Furthermore, I believe that the BIOS flashed when Windows 8.1 has been installed and I wonder if it needs to be reset. (I don't think the restoration process reactivates the BIOS to its original settings, but I have really no idea.)

  Anyway, here I am with a new laptop that I can not use.  I don't know if it's a driver problem, software conflict, hardware problem, problem of BIOS or something else. Needless to say, I am very frustrated and I would really appreciate suggestions.

  Thank you

  Tom

  Tom, welcome to the forum.

  This isn't how HP computers to run.  I strongly suggest that return you it and get another HP computer that works.  If it does not work long enough to install the updates, it will very probably not get much better.  I want to help you to save your hair!

  Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

• Please cancel the payment I made there is little time - 60-90 minutes, and/or credit my credit card for the amount I paid. It's more trouble than it is worth. I have

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  Marie Heckel

  Looks like you've been scammed. Firefox is a free browser that does not require nor payment or registration. Never download from anywhere but the official site:

  • http://www.Mozilla.org/

  Please report the offending on the following site:

  • http://www.Mozilla.org/en-us/legal/fraud-report/

  You will have to regularize the situation with the one who took your money, or failing that, with your bank or credit card company.

• cannot change region on the App Store after the cancellation of the apple music membership

  I can't change the country on the app store after the cancellation of subscription music apple (turn off auto-renewal), still getting the same message "To change stores, you must first cancel your membership of Apple's music"

  Hello, TanBrar.

  It seems that you are unable to change your country on your App Store because you always get a message to cancel the Apple music, even if you have already done.  The following Knowledge Base article provides clarification on the manner in which the process of cancellation of Apple's music ends:

  Manage your membership Apple music on your iPhone, iPad, iPod touch, Mac or PC

  Disable the automatic renewal, cancel your membership

  If you wish to cancel your subscription of Apple's music, turn off the auto-renewal.

  Your membership may be renewed if you don't turn off your automatic renewal 8 hours or more before your renewal date.

  On your iPhone, iPad or iPod touch

  1. In the music application, press your profile icon in the upper left corner.
  2. Click on View Apple ID. You may need to connect.
  3. Under subscriptions, click on manage. If you have more than one subscription, type on your membership (membership of music Apple) to see your membership options.
     
  4. Under renewal Options, disable the automatic renewal. Confirm your selection, and touch done.
     
     If you don't see the option to disable the automatic renewal, your subscription will automatically stop at the end of the current billing cycle.
  5. Press done to return to the screen of your account and then press done to return to the application.

  As shown in the image and the description of step 4, the subscription stops at the end of the billing cycle. After this date, you should be able to complete the change of your App Store:

  Change your iTunes Store country or region

  Thank you for reaching out to the communities of Apple Support.

  Kind regards.

• Preferences system earned (t close after the cancellation of an account

  My computer is under El Capitan I canceled an account, as I had no use for him. Now, the preferences system won (t close after the cancellation of this account

  Hello JEHAN1,

  Thanks for this info and choosing the communities Support from Apple. I know that to be a problem with the system of preferences on your Mac don't close does not correctly, it's not what you expect!

  If I understand correctly, you deleted a user on your Mac is no longer used. Then, when you quit System preferences, system preferences no longer and do not close. The good news is that you have two options:

  1. first of all, you can try to use the Force Quit option in menu Apple logo to force system preferences to exit, and then restart your Mac.

  Force a nearby application on your Mac.

  2. If you are still not able to get the system preferences to close, then shut down your Mac by choosing stop from the Apple menu, or press and hold the power button for 3 seconds until your Mac asked if not sure you want to shut down your computer now.

  How to turn on or off your Mac

  3. If you can't stop your Mac because it does not respond, you can force it to switch off without stopping. Press and hold the button for 5 seconds until your Mac goes off. Use this method only when you cannot stop.

  You can also try the safe boot mode to help solve, as Safe Mode performs some system checks, removes the systems cache files, verifies your startup disk and tries to fix the problems of directory, if necessary.

  Try safe mode if your Mac does not end commissioning

  See you soon!

• Cannot send messages just after the update on Nov.18

  I have no details. It happened just after the Thunderbird updated automatically from the internet on Nov.18 (Fri) JST. After writing an e-mail, press send below, the softeare confirming the address and receiver, then is NOTHING PAST. Just to return to the window of e-mail must be sent.

  I suspect you updatd to 45.5.0?

  Could be caused by lightning. Look at the tools | addons | Look for the updates.

  Please tell us, is the latest version?

  If that fails, what happens if you run Thunderbird in safe mode?

• IOM - provisioning not permitted after the cancellation date is defined

  Hello
  For reconciliations target AD, we see certain events having the status of "Received event". In the reconciliation Manager when we re - apply the matching rules for this we get an error that "Provisioning not permitted after the date of cancellation. When I checked the user of the IOM, the user has both cancellation date and supply cancelled the value of past dates.
  
  The thing is that somebody has re-created manually these AD accounts, after the user is finished (after the date of provisions). The above error is specified because of the "deprovisionin date" or "date cancelled supply? Which one should I remove? Form IOM to the user, the date deprovisioned seems to be a single playing field and I can't delete the value.
  
  Thank you

  Is due to the cancellation date and cancelled supply date is set automatically takes its value from the cancellation date.

  For your confusion:

  Just create a user in IOM and give a date of cancellation as the current date. Now, try to provide any resources it then it will show you the same error you get

  "* Commissioning is not allowed after the cancellation date is passed."

  Published by: Rajiv Dewan