just bought a new EOS 7 d mk2 camera but can't open the CR2 raw files in Photoshop CS5. I downloaded the new raw converter for the camera which is the DNG 8.7 format for my windows computer operated. When I click on a CR2 file I get a subventio

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  Hello

  It is possible to open an image on your laptop from your desktop, if the computers are connected to the same network and if you shared the image in this network. In the context of creative cloud Adobe if you saved your file in creative cloud desktop file folder, it will get to creative cloud sync and you connect with the same credentials on your laptop, you can open this picture. For more information on this you can check the link according to What are creative cloud libraries? Tutorials Adobe Creative Cloud

• I just bought a new computer and is not recognize my printer. I now have windows 7

  I just bought a new computer and is not recognize my printer. I now have windows 7. Need answers please. Thank you.

  Try to update the driver for it.

• I just bought a new laptop with Windows 8 is installed. When I try to install my printer, I get an error saying that there is no driver. Where can I download a driver for this printer and the OS from?

  I just bought a new laptop with Windows 8 is installed. When I try to install my printer, I get an error saying that there is no driver. Where can I download a driver for this printer and the OS from?

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  Also, where can I find a list of compatible printers?

  Hello

  You can use the Windows 8 Compatibility Center to find out if a device is compatible.

  Windows Compatibility Center: find updates, drivers, & downloads for Windows 8, Windows RT:
  http://www.Microsoft.com/en-us/Windows/compatibility/WinRT/CompatCenter/home

  FAQ - Windows Compatibility Center:

  http://www.Microsoft.com/en-us/Windows/compatibility/WIN8/CompatCenter/FAQ

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• I just bought a new Lenovo, computer office equipped Windows 10.  In September, I bought Photoshop elements 13 and have used on my old computer with Windows 7...  Can I download this version of photoshop on my new computer windows 10 and wil

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  Download Photoshop Elements | 10, 12, 14, 11, 13

  Download, install, then enter your serial number.

• I just bought a new computer, and I just discovered I can't hover over 12 items from my old PC because the license was for a computer only. I just bought 14 items.  How can I move my pictures from my new PC with 14 elements Ele12?

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  You must make a backup of your catalog with items 12 and then restore using 14 items. A guide for the backup and restore are help from Elements Organizer | Back up or restore the catalogs.

  -Pierre D

• I have photoshop elements for my windows computer. I recently bought a mac, can I use my program even or do I have to buy a new one?

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  Impossible to use the same program because there are different versions for Windows and Mac.  But you might be able to use the same license - he can count on what version you have.  Older versions used the same serial number to use on each platform, while the most recent purchases are generally for one platform only unless you specifically buy a cross-platform license.

• I have a one year subscription for creative cloud for students and teachers and I installed it on my old MacBook Pro, but it broke, and I just bought a new. How can I transfer the CC package to the new computer?

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  No need to empty the trash after moving from opm.db to the trash.

  Well, follow the procedure below:

  Launch monitor activity and "Force quit" all processes associated with Adobe as creative cloud, CoreSync, AAMupdater, AAMupdater notify, demon Adobe Crash of the activity monitor.

  Follow the previous steps again, but this time rename OOBE folder OOBE-old.

  Then launch creative cloud app and check.

• I have creative cloud on my desktop computer and I just bought a new laptop to use when traveling. Can I add a creative cloud to the laptop without having to pay for a second subscription?

  I have creative cloud on my desktop computer and I just bought a new laptop, so I can continue to work with my documentswhen you travel. Do I have to buy a second subscription for the laptop? If this is not the case, how can I do to get the download for the laptop?

  Your subscription allows you to have two active facilities, so you can have it on both computers that are capable of running the software.  To get to the second machine you just to install the Manager as you did initially and use to get applications.

• Just bought a new computer with Windows 10.  Can I transfer Acrobat 9 Pro from my old computer?

  I just bought a new computer and want to load my Acrobat 9 Pro top.  Is it possible to do?

  !@

  Hello

  If you wish, you can certainly try and install Acrobat 9, but you can meet the compatibility issue.

  You can check the system requirements here: https://helpx.adobe.com/acrobat/kb/system-requirements-acrobat-family-products.html#id_693 42

  You can download from: https://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html

  Let us know if that helps you!

• I just bought a new computer phone n want to spend all my outlook folders to the new unit. How can I do

  I just bought a new computer phone n want to spend all my outlook folders to the new unit. How can I do

  Put the .pst file from your old machine on a USB key with sufficient capacity or burn it to a CD - R. Copy the .pst to your new computer. Place it in your directory My Documents.

  Open Outlook on the new computer and set up your email accounts. Get the settings from the server of your Internet service provider's Web site if you do not know. There is usually a tutorial to set up different email clients.

  MVP Hal Hostetler:

  1. When you copy the. Your old HD to the new PST file, place it in a folder where it will NOT overwrite any existing. PST files; crush one. PST file that is in use can cause profile corruption.

  2 should NEVER use Outlook Import and export functions with. PST files. This feature is broken and has been for some time.  It often helps translates into corruption of the profiles, the more you lose the following data:

  1. custom Forms
  2 custom views
  3. links between contacts and activities
  4 receipt dates on mail
  5 birthdays and other events in the calendar
  6. journal connections
  7. distribution lists

  All you need to do is open Outlook on the new machine, go into "file |" Open | Outlook data file ", browse to your old." PST, and then click OK.  You now have access to all your old data. You can do this. Default PST file and continue to use it, or drag and drop its content in the new 2007 Outlook created during installation. MS - MVP - Elephant Boy computers - don't panic!

• I have Adobe Acrobat 7.0 Pro and I just bought a new pc with Windows 8.  I can't find a download.  Is there 1 or Acrobat 7.0 Pro compatible and if not, is there a suggestion in addition to spend more money on another product?  Thank you.

  I have Adobe Acrobat 7.0 Pro and I just bought a new pc with Windows 8.  I can't find a download.  Is there 1 or Acrobat 7.0 Pro compatible and if not, is there a suggestion in addition to spend more money on another product?  Thank you.

  Hello

  According to the system requirements for Acrobat pro 7, it is recommended to use it on Windows 8 machines.

  However, you can try to install and run using compatibility mode. You can download it from the following link

  Download Adobe Acrobat 7 and Adobe Creative Suite 2

  Note: as this product activation server is switched off, you will need to use the key to series mentioned next to the link to download during installation.

  For compatibility help please refer to make programs more compatible with this version of Windows - Windows help

• I just bought a new computer and I was wondering that if I were to do something like unistall Creative Cloud/PS and LR to my old model to the new model I'd appreciate any help (real) Thanx Jimi

  I just bought a new computer and I was wondering that if I were to do something like unistall Creative Cloud/PS and LR to my old model to the new model I'd appreciate any help (real) Thanx Jimi

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations may NOT be used at the same time (noted in the link above of the license)

  IF you won't use the old computer...

  Remove the license on a computer http://forums.adobe.com/thread/1442423?tstart=0 can help

  -read http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html

  -or https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• I just bought a new laptop how old and register CC down new (I have it on a desktop computer and laptop now)? Thank you

  I just bought a new laptop how old and register CC down new (I have it on a desktop computer and laptop now)? Thank you

  Hello

  For deactivation and activation help please see the link below.

  Enable and disable Adobe products

  Please see the link below for the installation.

  Download and install Adobe Creative Cloud apps

  Hope this will help you.

  Kind regards

  Hervé Khare

• I have a subscription to creative cloud.  I just bought a new computer.  How can I download it to the new computer?

  I have a subscription to creative cloud.  I just bought a new computer.  How can I download it to the new computer?

  If you have already installed the software CC before, you simply repeat the same process for the new machine.

  Download/install the desktop application, connect and install applications subscription.

  Cloud creation help / download, install, update or uninstall applications

  https://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Cloud creation help / Creative Cloud to desktop

  https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html

  Cloud creation help / sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  Cloud creation help / install, update or uninstall applications

  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

  Install creative Cloud applications

  http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud.