Just bought the new Canon 5 d. Impossible to import RAW files into LR5.

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• Hi I godt 2 Questions: 1) my Adobe PhotoShop elements 10.0 for MAC cannot read taken with the new Canon 7 d Mark II camera RAW files. (2) my Photoshop Elements changed from Danish language of German language, how do I put this back?

  Hi I godt 2 Questions: 1) my Adobe PhotoShop elements 10.0 for MAC cannot read taken with the new Canon 7 d Mark II camera RAW files. (2) my Photoshop Elements changed from Danish language of German language, how do I put this back?

  1. you have cr 8.7 or better: use the dng converter or upgrade your pse in v. 13.

  2 mac App Store version is German. Photoshop Elements

• I just bought the new Canon 50 mega pixel EOS 5DSR and Lightroom 5 isn't recoginizing than RAW files please help

  5 Lightroom is not recognizing that the RAW files from the Canon EOS 5DSR news can we some please help with this.  The files are good as they open in Adobe Bridge.  Thank you

  This camera was introduced after Lr 5 are obsolete.

  Camera Raw plugin | Supported devices

  You need Lr 6, or convert your CR2s in DNG with the DNG Coinverter program, which Lr 5 can read.

• I have Photoshop elements 12, I just bought the new Canon 5 d with 50mp a Photoshop cannot open the Raw file what should I do for PS 12 can open the file Raw 50mp

  I have photoshop elements 12 and I just buy Canon 5 d with 50 MP and Photoshop cannot open the 50mp RAw file I get an error message, I can fix PES 12 so it can open the big Raw files

  You need a version of Camera Raw of 9.0 or higher and Photoshop elements 12 will not manage that. You need to get the free DNG Converter, convert your DNG files, before you can open the items.

  Adobe - Adobe Camera Raw and DNG Converter: for Windows

  Adobe - Adobe Camera Raw and DNG Converter: for Macintosh

• Hi all! I have a 3 out of 5, and I just bought the new goal of 100-400 L IS II.

  Hi all!  I have a 5 d Mark III, and I just bought the new goal of 100-400L IS II.  I have an EF 2 x III Extender, and I can't get the auto focus lens when using the Extender.  Can someone help me with this?

  Using an Extender X 2 double your minimum opening.  The opening of the 100-400 is 4, 5-5, 6, so if you double it is 9-11.  The maximum of 5 d 3 can autofocus is f/8, and I think that it is only the point central (and with the firmware?  I don't remember).

  Long story short, no AF with the 2 X.   With 1.4 x center point should work.

• We just bought the new version of Acrobat Pro DC and need to know exactly how to disable updates.

  We just bought the new version of Acrobat Pro DC and need to know exactly how to disable updates.

  Hi gordank90520006,

  Open Acrobat DC, navigate to the Edit-> Preferences-> categories Updater & uncheck "automatically install updates."

  Kind regards

  Nicos

• Just bought the new pc with Windows 8.1 and cannot re - install InDesign CS3. Can anyone help?

  Just bought the new pc with Windows 8.1 and cannot re - install InDesign CS3. Can anyone help?

  Hi Dale,

  You can follow the article: system requirements | InDesign to check if the CS3 products can run on InDesign CS3.

  Also please let me know what error message you get while re installation of InDesign.

  Thank you

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• Could not copy a file at the location requested. Mac OS 10, Version 10.10 [1].  I JUST bought this new macbook pro and Lightroom installed, imported 2 lots of pictures, but all of a sudden he kept denying my imports with "could not read the file" or "coul

  Could not copy a file at the location requested. Mac OS 10, Version 10.10 [1].

  I JUST bought this new macbook pro and Lightroom installed, imported 2 lots of pictures, but all of a sudden he kept denying my imports with "could not read the file" or "couldn't copy file at the location requested.  Help, please!

  Your use of the word "files" (in the plural) still makes me believe that you have not checked the permissions on the folder that is appropriate (in the singular).

  You must determine the Destination of the Lightroom Import dialog window Panel and see which folder Lightroom is really tr6ing to copy photos in (which may have been accidentally changed and is not what you may have used in the past) and change the permissions to write to this folder.

• just got the new canon 7 d mk2 and the LR5 cannot read the format?

  just got the new canon 7 d mk2 and the LR5 cannot read the format?

  Hi hiffmannsphoto,

  Native support of Lightroom for the D750 has been added in the Lightroom update published 5.7 tonight.

  Version details:

  Lightroom 5.7: http://blogs.adobe.com/lightroomjournal/2014/11/lightroom-5-7-now-available.html

  Camera Raw 5.7: vailable.html http://blogs.adobe.com/lightroomjournal/2014/11/camera-raw-8-7-and-dng-converter-8-7-now-a

  Kind regards

  Pete

• I have a panasonic G3 camera and already use 3 years lightroom for raw files, now I bought a new G7 and he can't read raw files in lightroom, to me terrible, that I update lr to 5.7

  I have a panasonic G3 camera and already use 3 years lightroom for raw files, now I bought a new G7 and he can't read raw files in lightroom, to me terrible, that I update lr to 5.7

  Move the discussion to Photoshop Lightroom

• Is it possible to import Raw files into the LR catalog...... including all changes in an external file raw editor such as Capture One?

  Is it possible to import Raw files into the LR catalog...... including all changes in an external file raw editor such as Capture One?

  I can import the Raw file successfully, but can't see all the changes that have been applied in Capture One. IM assuming not, but just to check.

  Your assumption is correct, Capture One, Lightroom and other third party raw processors have their own exclusive process and profiles to render the raw data.

  They do not make permanent changes to the raw data and save changes to a .xmp file or to a Lightroom catalog file.

• D810 new camera appearing does not pix in raw files into components 11

  D810 new camera appearing does not pix in raw files into 11 elements and lightroom 4

  8.7 DNGC can be found here: http://www.adobe.com/downloads/updates/

  You can buy upgrades for LR or PES, here:

  http://www.Adobe.com/products/catalog/software._sl_id-contentfilter_sl_catalog_sl_software _sl_mostpopular.html

• Impossible to import photo files into LR6

  I can't import photo files into LR6 since update on the same time on el capitan update & LR. . Apple says that my computer is ok. Please tell me what to do to fix this

  Hi johnp,

  Have you updated the Lightroom to Version 6.3. Reference: Lightroom CC 2015.3 / 6.3 now available

  Please try to move images from your camera on the desktop and then try the import into Lightroom.

  Kind regards

  ~ Mohit

• Using ss12 on WIN10 just bought the new camera (7DM 2). The first does not work with my new camera. How can I update / install my brute last version (9.2 or at least 8.7)?

  Read most of the articles on raw on the website but can not find how to download and update my raw ss12 file. Website says 8.7 or later includes Canon 7DM 2. Anyone have any suggestions?

  GL2U wrote:

  Read most of the articles on raw on the website but can not find how to download and update my raw ss12 file. Website says 8.7 or later includes Canon 7DM 2. Anyone have any suggestions?

  If you've read this faq:

  FAQ: Photoshop Elements will work with my camera, or why does not open my raw files?

  You cannot switch to more than 8.5 ACR PSE12.

  As explained in this faq, if you do not upgrade to the current PSE14, your free choice is to download DNGconverter Adobe. This allows independent software you batch convert a whole folder of your raw files to DNG format raw that your PSE12 can read and modify.

• I bought the Sony A7Rii and found that LR5 did not support their raw files.  So I just bought LR6 and LR6 can't read SONY's RAW files.

  LR6 should support for the A7Rii of Sony RAW files (.) ARW files).  Fix?

  Have you updated to Lightroom 6.1.1 least? This is what is needed for your camera.