just formatted my hard drive and xp wouldn't charge b/c he didn't see the hard drive. I then installed Windows 7 starter and cannot be upgraded

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  1. Click on the Start menu
  2. Click on all programs
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  4. Select HP Officejet
  5. Select Uninstall
  6. Click on the Start menu
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  8. Click on any device once in the file devices and printers just to highlight. Then click on the print server properties at the top of the window

  

  9. click on the drivers tab

  10. click on your driver HP Officejet

  11 select Remove downstairs

  

  12. in the window Remove Driver and package click delete the driver only , and then select OK

  13 click on apply then OK in the print server properties window

  14. close devices and printers

  Please proceed to the next step.

  Step 2: Unlock hidden system administrator account:

  1. Click on the Start menu and in the box "search programs and files", type CMD
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  3. CMD (command prompt) opens, type net user administrator / Active: Yes and press enter
  
  on your keyboard
• Next, close CMD, then restart your computer
• When your computer is on the newspaper in the new account which should show. It will be called administrator , and you have a password on it.
• If your computer automatically connects to your account after reboot to go into your Start menu, click the arrow next to 'shutdown' and choose 'switch user'. Now log in the administrator account.
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If the HP Solution Center software works very well, you need to hide the administrator account.

Step 3: Hide the system administrator account:

1. Go to your Start menu and in the box "search programs and files", type CMD
2. CMD will fill as a search above, option just right click on it and "run as administrator"
3. CMD (command prompt) opens, type net user administrator / active: No. and press enter
4. Next, close CMD, then restart your computer
5. When your computer turns on it please test the software HP Solution Center again to confirm that everything works again according to normal.

Let me know the results of these steps, good luck!

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