Just got my update!

Similar Questions

• I just got the update whatsapp 2.16.5 on iphone(ios 9.3.2) and it started crashing.

  I just got the update whatsapp 2.16.5 on iphone(ios 9.3.2) and it started crashing. I see a white screen when I open whatsapp app in my iphone for 4 seconds and it closes itself.

  -Katty

  Hello, try these steps, they should help you:

  1 check WhatsApp update: Open App Store from your iPhone, click on updates, check if the application needs to update.

  2. restart your iPhone: hold down the sleep/wake button to it turn off and then turn it on again.

  3. close the app: multitasking opened by double pressing the Home button, slide the nonresponse apps up to close.

  4. go in the settings, press Whatsapp, touch turn off everything except mobile and notofications data.

  5. return to the home screen and open whatsapp.

  6. go in the settings, press Whatsapp and turn back.

  7. open whatsapp again. It should work now.

  You can also remove Whatsapp application and re-installed again.

• HP dv7 notebook PC, Windows 7 operating system. Just got an update of the BIOS and now no sound and no games. Help

  

  I just did the update as well and have lost the use of windows media player... I uninstalled the Codec Audio IDT and now media player works, but still no sound. I will tinker more and repost if I can make it work...

• My Firefox just got an update and know that I don't know how to block images...

  I regularly need to block images when I use Firefox, and until this morning, I was able to do it by putting it in the options. Now my firefox just updated and I can not find this option anywhere-_-'-could someone explain to me please how can I do it again?

  Thank you!

  Hello

  Firefox used to have a feature to disable the loading of images, just like Internet Explorer had. However, the modernization of the web probably is this useless feature, because right now browse without images out of a mobile context is really unnecessary.

  Despite this, I found an extension that allows you to block or show images on Web sites, you can use this feature again in a selective way. You can give it a try.

• Vista - just got the update to SP2 (is this normal?)

  I just want to check if this is normal. I downloaded and installed quite a few updates since SP2 release date, but were only invited to install SP2. Should I install?

  I don't know why it took so long to ask you, but install SP2 is a good thing, then I suggest you certainly do.  If you encounter problems, Microsoft Support always offers FREE for Vista SP2 support at:https://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034&st=1&wfxredirect=1.

  SP2 contains several important updates and changes - it must be installed on all Vista machines.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• I just got an update today, and now I have a "Welcome" screen that is not welcome! How can I get rid of him?

  It says Firefox version 9.0.1, bright orange page.

  Hi welligog,

  You should look at this article on this specific issue and Preferences not savedarticle. It should give you all the information you need!

  If this does not work:

  1. Enter about: config in the address bar
  2. Click I'll be careful, I promise you if prompted
  3. In the filter field, type Startup
  4. Double click on startup.homepage_override_url
  5. Delete the text string, and then click OK
  6. Close Firefox and reopen the window to check that it worked.

  Hope this helps!

• I just tried to update Firefox to version 9.0.1. Extract of 13%, and then I got an error message cannot open output file. Can you help me please?

  I just tried to update Firefox to version 9.0.1. Extract of 13%, and then I got the error message cannot open output file.

  The file can be uploaded incorrectly. Could you it redownload again from http://getfirefox.com?

• I just got an iphone and am confused with itunes.  I the have not used in years.  I can I sync my music from itunes to iphone.

  I just got an iphone and am confused with itunes.  I the have not used in years.  I can I sync my music from itunes to iPhone.

  You need a computer that is running the latest iTunes version to either a Mac or Windows operating system.

  Mac

  1. Open iTunes.
  2. In the MenuBar at the top of your computer screen, choose iTunes > check for the updates.
  3. Follow the prompts to install the latest version.

  Windows

  1. Open iTunes.
  2. In the MenuBar at the top of the iTunes window, choose Help > check for updates. Learn what to do If you see not the menu bar.
  3. Follow the prompts to install the latest version.

  Instructions for syncing your iPhone here > synchronize your iPhone, iPad or iPod touch with iTunes on your computer via a USB - Apple Support

• Just got an iMac nine to use domestic and it is incredibly slow

  Hello

  I just got an iMac 2015 submitted for use in the home, and it is very slow. I just implemented this evening, and I found that even before you install anything but immediately after you set up the computer, it could slip. So I decided to continue to get the parameters of my set and when he continued to be very slow (beach balls, long for applications) to open, impossible to install Office, etc., I decided to run Etrecheck. Here are the results of my race:

  EtreCheck version: 2.9.12 (265)

  Report generated 2016-05-19 00:41:37

  Download EtreCheck from https://etrecheck.com

  Duration 12:10

  Performance: Poor

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Computer is too slow

  Hardware Information: ⓘ

  iMac (retina 4K, 21.5 inches, end of 2015)

  [Data sheet] - [User Guide] - [warranty & Service]

  iMac - model: iMac16, 2

  1 3.1 GHz Intel Core i5 CPU: 4 strands

  8 GB RAM not extensible

  BANK 0/DIMM0

  OK MHz 4 GB DDR3-1867

  BANK 1/DIMM0

  OK MHz 4 GB DDR3-1867

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n/ac

  Video information: ⓘ

  Intel Pro Iris 6200 graphics card

  iMac 4096 x 2304

  Software: ⓘ

  OS X El Capitan 10.11.3 (15 d 21) - since startup time: less than an hour

  Disc information: ⓘ

  ST1000LM024 disk HARD APPLE disk0: (1 TB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  Macintosh HD (disk 1) /: 998,98 go-go (942,19 free)

  Storage of carrots: disk0s2 999.35 GB Online

  USB information: ⓘ

  Broadcom Corp. Bluetooth USB host controller.

  Apple Inc. FaceTime HD camera (built-in)

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Configuration files: ⓘ

  Protection of the integrity of system status: disabled

  Guardian: ⓘ

  Any where

  Launch system officers: ⓘ

  [loaded] 5 tasks of Apple

  [loading] 154 tasks Apple

  [operation] 76 tasks Apple

  [killed]    A spot of Apple

  one killed process lack of RAM

  Launch system demons: ⓘ

  [loaded] 42 tasks Apple

  [loading] 156 tasks Apple

  [operation] 87 tasks Apple

  [killed] 2 tasks Apple

  2 killed process lack of RAM

  Launch officers: ⓘ

  [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-05-18) [Support]

  Launch demons: ⓘ

  [loading] com.cocoatech.pathfinder.SMFHelper7.plist (2016-05-19) [Support]

  [loading] com.macpaw.CleanMyMac3.Agent.plist (2016-05-18) [Support]

  [loading] com.microsoft.office.licensingV2.helper.plist (2016-05-06) [Support]

  User launch officers: ⓘ

  [loading] com.adobe.AAM.Updater - 1.0.plist (2016-05-18) [Support]

  [loading] com.google.keystone.agent.plist (2016-05-18) [Support]

  [loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-05-19) [Support]

  [operation] com.spotify.webhelper.plist (2016-05-18) [Support]

  Items in user login: ⓘ

  Hidden quotes application (/ Applications/Papers.app/Contents/SharedSupport/Citations.app)

  Workflow application (/ Applications/Flux.app)

  CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

  Hidden Path Finder Application (/ Applications/Path Finder)

  Dropbox application (/ Applications/Dropbox.app)

  Other applications: ⓘ

  [ongoing] 2BUA8C4S2C.com.agilebits.onepassword4 - helper

  com.cocoatech.PathFinder.98592 [loading]

  [ongoing] com.getdropbox.dropbox.102752

  [ongoing] com.macpaw.CleanMyMac3.Menu.57312

  [ongoing] com.mekentosj.Citations.104032

  com.spotify.client.100832 [loading]

  [ongoing] org.herf.Flux.82912

  [loading] 385 tasks Apple

  [operation] 207 tasks Apple

  [killed] 2 tasks Apple

  Plug-ins Internet: ⓘ

  Default browser: 601 - SDK 10.11 (2016-05-18)

  AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-18) [Support]

  QuickTime Plugin: 7.7.3 (2016-01-13)

  3rd party preference panes: ⓘ

  None

  Time Machine: ⓘ

  Time Machine not configured!

  Top of page process CPU: ⓘ

  66% Dropbox

  24% kernel_task

  6% WindowServer

  5% com.apple.WebKit.WebContent (6)

  3% safari

  Top of page process of memory: ⓘ

  883 MB kernel_task

  Com.apple.WebKit.WebContent (6) 393 MB

  270 MB Dropbox

  262 MB mdworker (17)

  Installed 164 MB

  Virtual memory information: ⓘ

  1.23 GB of free RAM

  6,76 used GB RAM (3,03 GB being cached)

  Used 32 MB swap

  Diagnostic information: ⓘ

  18 may 2016, 23:48:06 self-test - spent

  May 18, 2016, 20:40:21 ~/Library/Logs/DiagnosticReports/garcon_2016-05-18-204021_[redacted].crash

  com.getdropbox.dropbox.Garcon - /Applications/Dropbox.app/Contents/PlugIns/garcon.appex/Contents/MacOS/garcon

  It seems I have a problem with the RAM not enough, but I find it a bit ridiculous as 8 GB in a device from end of 2015 (for an expensive computer no less) isn't enough to run at least * somewhat * smoothly. Nevertheless, I decided to quit Dropbox (it is synchronized and which could have been some of the question, and I ran Etrecheck again.)

  EtreCheck version: 2.9.12 (265)

  Report generated 2016-05-19 00:48:43

  Download EtreCheck from https://etrecheck.com

  Time 02:34

  Performance: Excellent

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Beachballing

  Hardware Information: ⓘ

  iMac (retina 4K, 21.5 inches, end of 2015)

  [Data sheet] - [User Guide] - [warranty & Service]

  iMac - model: iMac16, 2

  1 3.1 GHz Intel Core i5 CPU: 4 strands

  8 GB RAM not extensible

  BANK 0/DIMM0

  OK MHz 4 GB DDR3-1867

  BANK 1/DIMM0

  OK MHz 4 GB DDR3-1867

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n/ac

  Video information: ⓘ

  Intel Pro Iris 6200 graphics card

  iMac 4096 x 2304

  Software: ⓘ

  OS X El Capitan 10.11.3 (15 d 21) - since startup time: less than an hour

  Disc information: ⓘ

  ST1000LM024 disk HARD APPLE disk0: (1 TB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  Macintosh HD (disk 1) /: 998,98 go-go (935,36 free)

  Storage of carrots: disk0s2 999.35 GB Online

  USB information: ⓘ

  Broadcom Corp. Bluetooth USB host controller.

  Apple Inc. FaceTime HD camera (built-in)

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Configuration files: ⓘ

  Protection of the integrity of system status: disabled

  Guardian: ⓘ

  Any where

  Launch system officers: ⓘ

  [loaded] 5 tasks of Apple

  [loading] 154 tasks Apple

  [operation] 76 tasks Apple

  [killed]    A spot of Apple

  one killed process lack of RAM

  Launch system demons: ⓘ

  [loaded] 42 tasks Apple

  [loading] 156 tasks Apple

  [operation] 87 tasks Apple

  [killed] 2 tasks Apple

  2 killed process lack of RAM

  Launch officers: ⓘ

  [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-05-18) [Support]

  Launch demons: ⓘ

  [loading] com.cocoatech.pathfinder.SMFHelper7.plist (2016-05-19) [Support]

  [loading] com.macpaw.CleanMyMac3.Agent.plist (2016-05-18) [Support]

  [loading] com.microsoft.office.licensingV2.helper.plist (2016-05-06) [Support]

  User launch officers: ⓘ

  [loading] com.adobe.AAM.Updater - 1.0.plist (2016-05-18) [Support]

  [loading] com.google.keystone.agent.plist (2016-05-18) [Support]

  [loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-05-19) [Support]

  [operation] com.spotify.webhelper.plist (2016-05-18) [Support]

  Items in user login: ⓘ

  Hidden quotes application (/ Applications/Papers.app/Contents/SharedSupport/Citations.app)

  Workflow application (/ Applications/Flux.app)

  CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)

  Hidden Path Finder Application (/ Applications/Path Finder)

  Dropbox application (/ Applications/Dropbox.app)

  Other applications: ⓘ

  [ongoing] 2BUA8C4S2C.com.agilebits.onepassword4 - helper

  [ongoing] com.etresoft.EtreCheck.70432

  [ongoing] com.macpaw.CleanMyMac3.Menu.57312

  [ongoing] com.mekentosj.Citations.104032

  com.spotify.client.100832 [loading]

  [ongoing] org.herf.Flux.82912

  [loading] 384 tasks Apple

  [operation] 206 tasks Apple

  [killed] 2 tasks Apple

  Plug-ins Internet: ⓘ

  Default browser: 601 - SDK 10.11 (2016-05-18)

  AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 - SDK 10.6 (2016-05-18) [Support]

  QuickTime Plugin: 7.7.3 (2016-01-13)

  3rd party preference panes: ⓘ

  None

  Time Machine: ⓘ

  Time Machine not configured!

  Top of page process CPU: ⓘ

  18% Ditto

  8% com.apple.WebKit.WebContent (7)

  7% UserEventAgent (2)

  7% fseventsd

  5% kernel_task

  Top of page process of memory: ⓘ

  890 MB kernel_task

  590 MB com.apple.WebKit.WebContent (7)

  377 MB mdworker (17)

  Mds_stores 221 MB

  Installed 164 MB

  Virtual memory information: ⓘ

  1.17 GB free RAM

  6.82 GB used RAM (3.15 GB being cached)

  Used 32 MB swap

  Diagnostic information: ⓘ

  18 may 2016, 23:48:06 self-test - spent

  May 18, 2016, 20:40:21 ~/Library/Logs/DiagnosticReports/garcon_2016-05-18-204021_[redacted].crash

  com.getdropbox.dropbox.Garcon - /Applications/Dropbox.app/Contents/PlugIns/garcon.appex/Contents/MacOS/garcon

  This seems to have solved some problems, but as you can see, I run not really much at the moment other than Safari, which makes me fear. Has anyone else had problems of this kind? Is there a way to reduce the amount of memory used by El Capitan, or could I possibly downgrade to something like Yosemite? Or do I just have a defective machine?

  Thank you!

  Memory is not the problem, OS X is not the problem, nor the computer the problem; It's the shit you have loaded on the computer. Here's a suggestion.

  Install Yosemite or El Capitan, from scratch

  Restart the computer. Immediately after that the chime hold down the command and R until the Apple logo appears. When the Utility Menu appears:

  1. Select utility disc in the Menu Utility, then click the continue button.
  2. When loading disk utility, select the volume (entered into withdrawal, usually Macintosh HD) in the list to one side.
  3. Click Delete in the main window of disk utility. A panel will fall.
  4. Define the type of Format Mac OS extended (journaled).
  5. Click on the apply button, then wait for the done button to activate and click on it.
  6. Quit disk utility and re-enter the Utility Menu.
  7. Select reinstall OS X and click on the continue button.

  [Exclusive to use the foregoing authorization to theratter by khati.]

  
  

  This should install a new copy of Mac OS X on the computer. Now, install any third-party software and give the computer a few hours to complete Spotlight indexing during which the computer will run slowly. Then it check to see if it works OK. Do not install any third-party anti-malware or software equipment cleaning as you had installed before. You have not need software Path Finder, CleanMyMac or other MacPaw, Spotify, or stream. Part of the problem is the installation of the software that is not completely compatible that looks like DropBox. You may need an updated version.

• My computer says that the battery is "plugged not charging" I just got a new. Any ideas how I can solve this problem?

  My computer says ' plugged not supported "I just got a new battery... How can I fix?

  Hello

  You should really be asking in the forums for your version of Windows. Click on the
  Appropriate forum in the Menu bar under the Logo of answers on the upper left on
  This or any page.

  Answers - Windows Forums
  http://answers.Microsoft.com/en-us/Windows

  ---------------------------------------------------------------------------------------------------------------------

  Are you sure that the battery is compatible with your system?

  References to Vista also apply to Windows 7.

  Check with support from the manufacturer of their books online and the drivers and their forums system
  (as applicable) for known issues. Some manufacturer issued BIOS and other updates to help the battery
  problems.

  =================================================================

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  =================================================================

  Other information that might help:

  Control Panel control - plan change Options - power plans - power - advanced settings
  Parameters for the drainage and the use of parameters (this is how much to use and not how much or how)
  long to load).

  In fact, what causes a lot of wear on a battery empties it too low on several occasions. With today
  systems overload are not a problem.

  Here are some tips to help and troubleshoot battery issues.

  Old battery? Unplug the power to the computer - remove the battery and clean the contacts with a pencil
  eraser (do not use this, if your battery is fine slots - just clean up the edges of the knife which fit in)
  them and be careful). Batteries are old, or it could be a problem with the computer.
  Check with the support of the machine system, and many of them have on line forums.

  New Lithium-Ion type battery usually last longer if you do not unload their less than 30%
  However on a laptop that not extend their life a lot. Best is to use the a/c adapter
  When this is possible.

  I use the free version of BatteryBar to monitor my battery. Click on the green button on the
  Yellow box on the right side of the page to download the latest stable version.

  BatteryBar - free version available
  http://osirisdevelopment.com/BatteryBar/index.html

  Another good program

  Vista battery saver - free
  http://www.codeplex.com/vistabattery

  Problems with the lives of its use and the battery of power - Mr Fixit
  http://support.Microsoft.com/GP/windows_battery_power_settings

  You can also check with the manufacturer of system and forums that many use their own
  proprietary software to monitor the battery and they could be known problems with your battery.

  ============================================================

  Battery meter: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows7/battery-meter-frequently-asked-questions

  Battery saver
  http://Windows.Microsoft.com/en-us/Windows7/conserving-battery-power

  Solutions to common battery problems
  http://Windows.Microsoft.com/en-us/Windows7/solutions-to-common-battery-problems

  What is the precise the battery meter?
  http://Windows.Microsoft.com/en-us/Windows7/how-accurate-is-the-battery-meter

  ============================================================

  Try this - to make a Restore Point

  How to create a System Restore Point in Windows 7
  http://www.SevenForums.com/tutorials/697-system-restore-point-create.html

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  Then Control Panel - Manager of devices - Batteries - Double click on each item - drivers - tab
  Update the drivers (which can do nothing) - then do a right click and UNINSTALL each - RESTART
  who will update the driver stacks.

  Problems with the lives of its use and the battery of power - Mr Fixit
  http://support.Microsoft.com/GP/windows_battery_power_settings

  I hope this helps.

• Why can't I see this DVD that I just got?

  I have Windows Media installed and that you have played with success of videos in the past. I just got a DVD of an offer of treadmill and when I tried to see it, I received a message that I didn't have a DVD "decoder?  I am running Windows XP with SP3, as I was advised to have. Did anyone know why I can't see this video, but I discovered others all the time with success?  Thank you!!!

  You say look you 'video'... but have you ever watched DVD?

  You may need a DVD decoder... See the following link:

  Info about DVD decoders: Plug-ins for Windows Media Player
  http://Windows.Microsoft.com/en-us/Windows/downloads/Windows-Media-Player/plug-ins

  Or... It is possible that the following free software
  Media Player will play your DVD:

  (FWIW... it's always a good idea to create a system)
  Restore point before installing software or updates)

  VLC Media Player
  http://www.videolan.org/

• Hi guys, just got my rocket today, help with album art and a few other things please.

  Hi guys just got my rocket today well.

  slight problem is that all my album art displayed on the legacy, therefore, some is not... so far I just open the folder my computer sanza and meant a lot of album in there from my office. Any ideas why some of the art appears, but some doesn't?

  Also is there anything else I should be doing now, I own one of them? Am I very reccomened to download. updates etc.

  Please me school on that I've never owned anything like that before.

  Thank you very much.

  There are a few things that you might want downlaoding, the thing most important (and most frequently recommended) to download Mp3tag. Then depending on your intended use of the reader you can consider to Sansa Media Converter, you will need if you want to play videos or photos (other than album art) on the drive. Definitally make sure that you update the firmware. Regarding next album covers the configuration of your tags are there are several ways to do so. Download mp3tag and use it to look at those who have worked the album art, then make sure that those who do not work is configured in the same way.

• I just got a phone call from a man claiming to be a tech windows

  I just got a phone call from a man claiming to be a tech of windows. He told me that he had to call me because of the high number of junk that has been downloaded and my windows updates. Is this for real?

  Hello Angiee57,

  As usual, this is another scam.

  Unless you have a support contract prepaid or you raise a support ticket with Microsoft, no Microsoft will call you about the problems with your PC.

  All these crooks are trying to do is access your PC so they can steal your personal data, which is bank details etc. Under no circumstances should allow you remote access to your PC.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

• Ho I just got back from my IE 9 IE 8?

  I have Internet Explorer 9 and face a myriad of problems with it.  I just tried to download IE 8, so I could remove IE 9, but I get an error message saying that I could until I got a update of Internet Explorer verion.  How I retrograde to IE 8?

  Thank you, Walt

  See the last part of this: www.oehelp.com/OETips.aspx#15 you will have to keep it to move automatically in the future.

  Steve

• I got a HP LaserJet P1006. They won't let me install. I just got a new pc. and I was installing in the new pc.

  I got a HP LaserJet P1006. They won't let me install. I just got a new pc. and I was installing in the new pc... It of getting so far and keep coming back me and I do and then click Next. Then her ' tell me to go back...

  Hello

  What is you get the exact error message?

  You have the required drivers for the printer?

  If you have problems installing a printer, or if you have added a printer but are unable to use it, you need to maybe install or update the printer driver so that it is compatible with the version of Windows you are using.

  Some drivers that come with Windows, are available through Windows Update, or are registered on your computer through the hardware installation process and are ready to install. In other cases, you will need to install the drivers using a CD or DVD provided by the manufacturer of the printer. To install these drivers, follow the steps to use the Printers folder. If the driver you need is not already stored on your computer or if you do not have a CD or DVD, try to search the website of the manufacturer of the printer to see if you can download and install from there.

  I recommend you go through the manual supplied with the printer first. The manual includes the steps that will lead you through the installation process.

  http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01179194&tmp_task=setupCategory&LC=en&DLC=en&cc=us&product=3435684&lang=en

  Important note: this response contains a reference to third party World Wide Web site. Microsoft provides this information as a convenience to you. Microsoft does not control these sites and no has not tested any software or information found on these sites; Therefore, Microsoft cannot make any approach to quality, security or the ability of a software or information that are there. There are the dangers inherent in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software Internet.

   

  Find and install printer drivers
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-and-install-printer-drivers

  Let us know if this helps

  Concerning
  Anthony.