just got one of these warnings "fake virus/malware" 06/06/2001 - must be quite new to cross safety essentials

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• I just got one would have so-called email from Microsoft Christmas Promotion Award team. The sender of the letter indicated a Mrs. Rose Dan and I'm supposed to contact a Mr. Thomas Lampard. Is - is this legitimate?

  I copy all of the text below: Microsoft Christmas Promotion Award team. 10 bina Gardens, South Kensington, London.United Kingdom. Dear winner, batch number of identification numbers... Ref YM09102XN number... YM35447XN winning number... YM09788 we wish to congratulate you once this note as one of our winners selected this month. This promotion was installed as our end of year/email lottery give far from encouraging the active users of the Internet Microsoft Windows. This is to inform you that you have won a prize of? 1.000.000,00 GBP {a Million Great Britain pounds} for the month of November 2011.YAHOOMSN MICROSOFT WINDOWS, collects all the email addresses of those who are active online. Among the million thatsubscribed to Yahoo Hotmail and any field we choose only ten people annually as our winners through the system of electronic voting without the winner applying, we congratulate you for being one of the people selected. PAYMENT OF THE PRICE AND CLAIM * you must contact your claim Agent on or before the date of claim, winners must be paid in accordance with its rules of the Centre. CLAIMS REQUIREMENT FULL NAME:... AGE:................................... ****:........................................ HOME:... COUNTRY/STATE:... NATIONALITY:... WINNING EMAIL:... PHONE :................................... MOBILE:................................... OCCUPATION:... You are requested to contact EVENTS AGENT MANAGER, send your winning identification numbers, fill in the information request above and send to atthis their address of contact below. Mr. Thomas Lampard Microsoft Promotion award team phone + 447024083517 / + 447024094596 E MAIL: * e-mail address is removed from the privacy * our thanks and gratitude to Bill Gates and associates. Accept once more our congratulations. Yours faithfully, Mrs. Rose Dan Chief of audits of the Department Council.

  One word... SCAM.

  Don't answer back.

• Help! Can I re - install Windows XP after a virus / Malware crash?

  Basically, my laptop picked up what appears to be a boat load of virus / malware of some link and has started flashing upward with safety messages, then adobe flash crashed... then the entire closed system.

  Now, when I turn on all I get is a black screen says:

  "Missing or damaged file:

  \System32.HAL.D11.

  Please re - install a copy of the above file. »

  But as the laptop computer does not respond, I don't know what to do... is it completely kaput, or is it possible to save her?

  Thank you!

  You can consider starting another thread/topic just for your problem if things don't mix with Tarkin75 (Tarkin75 has a different problem).

  If your system starts without complaining and you are just having trouble getting on the Internet, here are some things to check after relieving your system of malware:

  We will check your network connection properties.

  Some malware will alter these settings and your anti malware software can't tell if you have changed the malware changed them or so, after removal of infections, it will leave just the settings as he finds them (it is usually a good thing), but can leave your disabled Internet access.
   
  Click Start, run and enter in the box:

  Inetcpl.cpl

  Click OK to launch the Internet Properties Control Panel, choose connections, LAN settings.

  Or, in Internet Explorer click on tools, Options, connections, LAN settings.

  These settings control your Internet access for all browsers.

  (If you make settings, write them down so you can undo changes if you must)

  On most environments, not independent, there will be check automatically detect settings and the other boxes are (as Proxy Server) is disabled.

  Automatically detect the setting checked =
  Use the automatic configuration script = unchecked
  Use a proxy server for your LAN = not checked

  Make changes, then click OK, OK to save the settings.

  Check your settings for how your network adapter gets its IP and DNS settings.  On most home systems, these parameters must be defined for the system will get the settings automatically.

  If you have another system on your network that works, you can compare these settings with the settings of the system which is not a work and make adjustments.

  Click Start, settings, Control Panel, network connections, and then select your current network connection.

  On the general tab, click Properties.

  In the drop down in the Middle, find and highlight the selection of Internet Protocol (TCP/IP) and click Properties.

  In the Internet Protocol Properties window, the usual selections are to get the IP and DNS settings automatically.  Select the following two options:

  Obtain an IP address automatically
  Get a DNS server address automatically

  The rest of the options on the screen should then be grayed out/not available.

  Make changes, then click OK, OK to save the settings.

  Restart your computer and test your connection.

  If it still does not work, check your settings are still in place after a restart and then release and renewal IP of your network device configuration settings.

  Click Start, run and enter in the box:

  cmd

  Click OK to open a command prompt window, and then type the following commands:

  ipconfig/release
  ipconfig / renew
  output

  Restart your computer and test your connection.

  Do, or do not. There is no test.

  I need YOUR voice and the points for helpful answers and propose responses. I'm saving for a pony!

• I just got a new modem (Arris SB6190) and now my Airport Extreme does not connect.  It worked fine with the previous modem (a rented one TWC).  Help!

  I just got a new modem (Arris SB6190) and now my Airport Extreme does not connect.  It worked fine with the previous modem (a rented one TWC).  Help!

  Always recommended to reset the airport back to settings by default and then set up again whenever you have a new modem or change your Internet Service provider.

  Turn off the new modem for at least 30 minutes. More is better.

  Perform a hard reset on the AirPort Extreme, then it turned off.

  Make sure that the Ethernet cable connects the modem to the "O" on the AirPort Extreme WAN port

  After the power of the modem 30 minutes down, turn on the modem and let it run for at least 5 minutes by itself.

  Then, turn on the airport and let it run a few minutes

  Set up AirPort Extreme again

  Important note... There are many reports of problems with the modem Arris SB and airports. Both are great products, but they do seem to work perfectly together for some users.

• Just got 2 of SE. Weather app works on one but not the other.

  Just got 2 of SE. Weather app works on one but not the other. Ideas?

  Drosea,

  Define/describe does not.

  What's the weather App?

  

• I just got a message saying that my imac has obtained a bank worm virus

  I just got a message saying that my imac has been infected by a bank worm virus. Is it a hoax? Should I do something? A complete analysis of the system is recommended. Should I do with it?

  P

  

  SCAM, nothing more

  Close safari and if she force quit

  restart safari with the SHIFT key is pressed

  Avoid this site is a scam.

• Illustrator: 'nodes' on the corners of the images or shapes are red instead of open boxes & Icannot resize these elements by dragging the nodes.  I just got the latest version of Illustrator and it worked fine for a few weeks and now I can't do it aga

  Illustrator: 'nodes' on the corners of the images or shapes are red instead of open boxes & Icannot resize these elements by dragging the nodes.  I just got the latest version of Illustrator and it worked fine for a few weeks and now I can't do it again on the right.

  View > Show bounding solve?

• Hi, I have the cloud creative apps on my desktop on my laptop but I just got a new laptop and you want to transfer these apps on my new laptop computer?

  Hi, I have the cloud creative apps on my desktop on my laptop but I just got a new laptop and you want to transfer these apps on my new laptop computer?

  You must download and install Adobe Creative Cloud desktop application, using that you can install the CC apps. :

  Download and install Adobe Creative Cloud apps

• I just got a new computer and I can't find my lightroom license key. How can I get a new one?

  I just got a new computer and I can't find my lightroom license key. How can I get a new one?

  Thank you!

• I just got the error message when you try to enter my I and Psalm I have paid for the monthly subscription for 3 months and still have not been able to use these software. they are already installed it just let me acess them?

  I just got the error meassage when you try to open both my I and PS I paid monthly payments for the composition and I have these two installed software. What can I do to work on it and why they give me this error message?

  Log, activation, or connection errors. CS5.5 and later versions

  Anything else, to be more precise. you have not provided information system nor told us, what really is the error message.

  Mylenium

• Cannot download update for Sony's Vaio Vista successfully. More detailed information, I have Kaspersky Anti-virus and Maximizer CRM database. I have to disable one of these applications to get the Windows Update? Computer does not behave normally.

  -Computer laptop Sony Vaio
  -Kaspersky Anti-virus
  -Anti-virus maximizer

  Uninstallation of one (1) of the anti-virus applications (preferably not the one you bought).

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• Just got rid of the virus Security essentials 2010 and now none of my network devices does not work error code 39

  Hey

  Just got rid of SE 2010 from my pc and now none of the network on my pc devices work continues to come up with the error code 39 and .dll is not found I tried re-installing the drivers and still no change please help also I can't uninstall it from the device or the other.

  XP forums:

  http://social.answers.Microsoft.com/forums/en-us/category/WindowsXP

  Link above is for XP Forums.

  There is a list of the different Forums XP to the link above to help you.

  You get the help you need there.

  Here is the Vista Forums.

  See you soon

  Mick Murphy - Microsoft partner

• I just got a laptop 4K and my Photoshop CS6 UI's small I can not use it, I know it is difficult for CC but is there one for CS6?

  I just got a new laptop for 4K, but I can't use photoshop, because the user interface is too small, I know, that there is a fix for CC but what about CS6? Please help me!

  http://www.danantonielli.com/Adobe-app-scaling-on-high-DPI-displays-fix/

• I just got a call from someone who said that they call microsoft Windows

  I just got a call from someone who said that they call microsoft Windows that they have received the error messages from my computer stating that my computer is slow because of problems of malware & spyware. I explained I mcaffe Security Center and she said this would not be effective against the problems that I made my excuses and hung up, it's a real phone call or I'm just ignore it?

  my laptop has been running a little slow on the internet, but I assumed it was because of the age of the computer?
  any help thank you gratefully received chris

  Fake phone calls to technical support

  You did the right thing.

  Calls unrequested telephone of this nature are almost always a common scam. Do not let them give any info, do not give access to your PC, not give them all the money and do not go to all the websites that they suggest. One moment.

  Please see:

  http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .

  Microsoft issues never not solicited for phone calls of support or security.

  These types of callers can use completely fictitious names or bogusly claim to be of real companies other than Microsoft as well.

• I just got a phone call from a Jamie Johnston, of the UKcomputers.

  I just got a phone call from a Jamie Johnston, the UKcomputers saying that he has been advised by Microsoft that I have a virus in my PC and they know error messages that are sent from my PC it asked me to connect to my PC. I've been suspicious!  Does anyone know if it is authentic or not?

  I just got a phone call from a Jamie Johnston, the UKcomputers saying that he has been advised by Microsoft that I have a virus in my PC and they know error messages that are sent from my PC it asked me to connect to my PC. I've been suspicious!  Does anyone know if it is authentic or not?

  This is a complete scam and one that has become very common these days. . Don't think anything such a caller said, do nothing that he tells you to do and hang up on him immediately.

  At let them into your computer? If you did you are at serious risk for what they could have done it (installed spyware? Identity theft? Steal the passwords?), and I highly recommend that you do the two following:

  1 reinstall Windows properly

  2. change all your passwords, especially those of the financial institutions and online stores.