Just Insalled elements on the new computer, but the media is Offline

I just installed first 11 items on my new computer and tried to open a project I was working on my old computer, but all media is disconnected. When he asks "where is the file?" and I select the file from its location (on my external hard drive) it gives me a 'failure to support adding' 'the importer reported a generic error.

How can I continue to work on this project? I have to start the project from scratch?

I use 64 bit Windows 10 PC

Thank you

Lee'at

The simplest solution is to move all media for this project to a folder in the directory on your hard drive. Once you have done this, open your project. When you are prompted to find the missing media, look for a clip. Once you have done this with a clip, the program will 'see' all other items in the folder a re-edit them automatically.

Tags: Premiere

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