Just installed the new Win10 great Update.When iTunes will connect with Gracenote?

Just installed the new major update of Win10. When will be able to connect with Gracenote when you import music from a CD to iTunes?

It doesn't seem to be a link between issues with Gracenote and updates of Windows 10.  The last - which is usually accompanied by a cryptic error "no error" message, or one that says 'User unregistered for use online' - usually come from corruption to one of iTunes preference files.  Try the following:

  1. Quit iTunes
  2. In the Windows search box, enter %APPDATA%\microsoft\windows\sendto in the address bar, press .  This will open the C:\Users\username\AppData\Roamingfolder.  Then open the Apple Computer and in this framework the iTunes file.
  3. Delete the following files:
    • CD Info.cidb
    • com.apple.iTunes.Gracenote.plist
  4. Restart iTunes
  5. Insert a CD and see if details are now correctly retrieved from Gracenote

If this does not work:

  1. In iTunes, select Edit > preferences and a note (or take a screenshot) of your settings preferences in all tabs
  2. Quit iTunes
  3. Repeat step 2 in the previous procedure to open the C:\Users\of\AppData\Roaming\Apple Computer\iTunes user namefolder.
  4. Delete the following file:
    • iTunesPrefs.xml
  5. Restart iTunes
  6. Restore your settings to preferences iTunes to those that you noted in step 1.
  7. Insert a CD and see if details are now correctly retrieved from Gracenote

If no si aucun succes success so far, try to repeat the two procedures above, using records C:\Users\username\AppData\Local\Apple Computer\iTunes and C:\Users\username\AppData\LocalLow\Apple Computer\iTunes.

If it wasn't (and most people reported that the problem is solved by one of the two procedures above):

  1. Quit iTunes
  2. In Windows, select Start > Control Panel > Add / Remove Programs.  Look for the entry of iTunes, right click and select Rrepar.
  3. When this process is complete, restart iTunes
  4. Insert a CD and see if details are now correctly retrieved from Gracenote

If the problem persists, you may uninstall and reinstall iTunes - see tips to the user of turingtest2 on troubleshooting issues with iTunes for Windows Update for more details of the steps necessary to remove completely all the components of iTunes before reinstalling.

Tags: iTunes

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