Just keep the HP Solution Center and remove all other HP software for printer?

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• The printer and settings tabs in the HP Solution Center tool box, do all the windows.

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  I check to see if there is another way to access the settings of the printer before I ininstall and reinstall the printer and the HP software.

  Windows Vista

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  Previously worked

  Thank you!

  Hey @HoopsHopes ,

  Thank you for taking the time to post on the HP Forums today! Hope you enjoy the experience.

  I'm gathering that you have problems with your HP Solution Center and seek advice before uninstall/reinstall.

  My advice would be... to do a uninstall and reinstall. This you will get the updated version and save you to address the problem that you are experiencing. If you need help to uninstall it and reinstall, let me know.

  Can't wait to hear back on your part.

• How to add HP Photosmart 5520 to the HP Solution Center

  Can someone tell me please how to add my new HP Photosmart 5520 in the HP Solution Center.

  My other printers HP added autumatically when I installed them, but this one did not.  I have spent quite a long time and can't find anything on how to do it.

  Thank you

  pinkcloud

  PinkCloud,

  Welcome to the HP Forum.

  You must install the full features software for your printer: Printer Wizard (the new name for the Solution Center) is installed as part of the installation of the printer software.

  General instructions to install the printer software

  • Create a Restore Point: create a restore - Win7 Point OR create a restore point Win8
  • Open drivers HP & downloads
  • Enter your printer model information
  • Select your printer in the list of the 'results '.

  OR

  • Open e-all-in-one printer, HP Photosmart 5520 drivers
  • Enter your operating system from the menu drop-down
  • Click NEXT and scroll down
  • Find the category driver - software product installation
  • Select the base driver, e-print, or a full features software
  • Save the *.exe installation package (s) on your computer

  The files will probably save in the "folder"downloads. "

  If it is available, you can download print and scan doctor and / or other programs of the category-utilities

  TIP:

  Install the utilities / tools first. bit installation packages are smaller in size

  • If you have control of "Admin", you can highlight the package and "double-click" to install it, otherwise just right-click, select run as administrator and install.

  NOTES:

  •         Look at the bottom half of the main Web page for your printer for helpful videos help with the installation of the printer software!
  •         Scroll through the list of videos back until you find the video that best fits your situation.
  • Connection USB: download and install the driver software before connecting a USB cable.
  • Ethernet: connect the printer to the network and (optional) assign the printer IP address to the router. Once the printer is connected to the network, make sure that the printer is on, and then install the printer software.
  • Once the initial installation is complete and functional, check / install category - updated

  There is valuable information about the Web site, including Manual, pages How-to's , Troubleshooting and SOLUTIONS section and alerts and notifications for your printer.  Be sure to take a comprehensive look at what's available.  To bookmark the page.

  Click on the Thumbs-Up Kudos to testify and say thank you.

  Although I strive to reflect best practices of HP, I do not work for HP.

  When the answer is a good patch or solution to your Question, click accept as Solution !

• HP Deskjet 4500 G510a Officejet - printer unplug the HP Solution Center screen

  Hello

  I have a HP Deskjet 4500 G510a Officejet and I am running Windows XP 7.  Just recently when I press print, a FACSIMILE screen from the HP Solution Center and I can not print from this screen either.  I set up the FAX Solution Center and it's works well but I don't know how to solve the problem that I am having with my printer.

  Any help would be greatly appreciated.  Thanks in advance.

  I'm sorry you have a problem with the printer and the solution Center.

  Try uninstalling and reinstalling the software and drivers.

  It seems that communication has become a problem between the computer and the printer.

  Let me know if it helps.

• How to return to an earlier version of the HP Solution Center?

  Hello

  I have a HP Ultrabook (Windows 7) and an all-in-one (quite old), the HP PhotoSmart C3180, as well as a HP Scanjet G4050. Everything was dandy until I installed the latest version of the HP Solution Center.

  Which led to (1) make the C3180 not scan, and (2) launch its color print record (he can no longer auto-align color prints are fuzzy).

  Of course, I'm tempted to revert to the previous version of the HP Solution Center and stay with it. Could someone explain to me how this is done?

  I currently have version 130.0.44.62 of the installed Solution Center.

  Thank you

  John

  Hi Jayfull,

  I can't wait to hear that you have questions. Unfortunately the previous versions of the software for this printer are not compatible with Windows 7.  You may be able to get some of the components to install another operating system or install it using compatibility mode, but there is no guarantee that any of these options will work. I have included a link to the Microsoft support page to use the software in compatiability mode. Are you able to analyze through fax scan Windows or MS paint? The solution center should not have caused the alignment problems or blurred impressions seen. We must address the possibility of a failure of the printer if you are unable to align. You are able to print the self-test page?  See if you can access the Toolbox through the preferences to perform the alignment, please see the steps below.  Also before trying the software in compatibility mode, click here to run the doctor print and scan. Click on the + sign next to the utility-diagnostic tools, and then click Download next to print and scan the doctor.  We may be able to solve the problems of simple software with Solution Center through utility which can help with the issue.

  Search the Toolbox:

  1. go to the printed case

  2. right click on the printer driver, the printer properties select

  3. in the populous dialog box, on the general tab, click the Preferences button down

  4. click on the features tab

  5. click on the services below to the right printer button

  6. Select the services tab

  7. if available select align cartridges

  To print a self-test report:

  1. press and hold cancel them on the control panel.

  2 press and hold Cancel, press start copy color.

  Print the self-test report

  Make older programs in this version of Windows, click here NOTE: this is a 3rd party site, HP and I are not responsible for the content of this page.

  Let me know the above information and the results of the utility, attempt to page and alignment test.  I'll help you in any way I can.

• Windows 7 and the HP Solution Center

  I just installed Windows 7 to my HP Photosmart 3310 all-in-one.  Like others, I can't scan more that I can't open the HP Solution Center.  It says "no HP devices have been detected. It will be closed. "I tried unistalling the software and reinstalling, but I get the same message.  Suggestions?

  Have you downloaded the driver Windows 7 from here and install it?

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?product=439491&LC=en&cc=us&DLC=en&lang=en&cc=us

• Suddenly won't scan hp 8600 function, and the hp Solution Center does not connect?

  I have been regularly using scanning, copying and printing to my HP 8600 printer features 4/1. All of a sudden when I click on the printer icon only functions of the printer are listed. When I click on the HP Solutions Center (which I have not had to do was s/u w / a previous printer) the message says: HP Solution Center cannot run b/c your device installation is not complete. PLS, connect the cable usb or re - run the Setup program from the installation to a network installation CD. If this does not work...

  I insert the CD, re-directed the s/u and nothing has changed. Please notify.

  HP 4/1 8600

  Windows 7

  I see that you have had previous HP products, Katharine. I'm glad to know that you have the software installed for the 8600 with success now.

  However, the center of Solution software you used with the previous units is more used to the 8600. The software installed for the 8600 should have placed an icon that resembles the printer with the name of the printer it labeling on your desktop. This icon opens the wizard of HP printer with options to control the printer.

  Good impression!

• Why the HP Solution Center will not find the printer and then closing?

  I reinstalled the HP Solution Center Suite software for my Officejet Pro L7590 (all-in-one) on my wife's computer and was able to print but the solution center not working anymore.  Then, I connected the printer to the network and the driver/software installed on my computer.  I am able to print as well, but when I open the Solution Center it says "Products HP undetected" and then closes.  I have Windows XP Pro on two computers and before that I did a reinstall of the software on my wife's computer, everything worked well.  Where should I go from here?

  Thanks for the Document of all possible solutions.  What I found was the "Digital Imaging Monitor" wasn't not and by going to the directory C:\Program Files\HP\Document Imaging\Bin and find the run file hpqtra08.exe, clicking on that and pressing the key ENTRY, the digital imaging monitor started and the icon popped up in the projection of bar good lower program that it is running.  Once who was running, I was able to open the HP Solution Center to my scanner, etc.

  The only problem I had was when I restarted my computer, the Document Imaging Monitor does not open and the icon show up in the lower right of the bar program.  So this time I went in the directory C:\Program HP Imaging\Bin, click once on the file hpqtra08.exe , then created and right click a shortcut icon on my desktop for this run.  Now, whenever I need to use the HP Solution Center I double-click on the icon that I created that starts the digital imaging monitor and then I am able to open the HP Solution Center.

  Of course, there is a defect in the installation but I reinstalled the program 3 times without success so I'll stick with manually from the digital imaging monitor, because I know it works.

• Just after the cancellation of my subscription, you asked my credit card for a monthly payment! I tried to cancel this subscription done for a long time, and now that it's done you keep me!  Please immediately refund my money!

  Just after the cancellation of my subscription, you asked my credit card for a monthly payment!

  I tried to cancel this subscription done for a long time, and now that it's done you keep me!

  Please immediately refund my money!

  In this case, you must contact and check with Adobe support:

  Click always need Help (help), and then select the Chat option:

  Contact the customer service

• OfficeJet Pro 8500 All in one – disappear from the HP Solution Center guard

  Background:

  I have two HP all-in-one devices, at the office of one while a 8500 A909a and at home and Officejet 7310 all in one.

  My Dell laptop running Windows 7 Professional 32 Bit.

  I had the laptops and printers for several years, the two were connected through connectiosn fine wired via routers with printing/scanning also up and running by the HP Solution Center.

  If I work in the office and he wanted to scan a document I woul open Solution Center and left two printers would come to the top. I could click on the installed 8500 in the office and it worked fine. Even if I was at home I opened Solution Center, click the 7310 and could very well sweep.

  Problem:

  In recent weeks the 8500 keeps disappearing from the HP Solution Center. He still appears in Control Panel and other applictaiosn of windows like Word and I can print again, BUT not is more visible in the solution Center.

  I load the installation of the driver software (recently downloaded from the website of HP, file name OJP8500vA909_Full_14 (1)) and charging/install the 8500. It takes about 20 minutes to make. The 8500 appears then, but with a suffix like Officejet 8500 (7) after him in the solution Center.

  I can scan then very well but the next day when I start and get to the center of the Solution, it has disappeared again. It's infuriating and wastes a lot of time.

  Please tell us what can I do to load the correct software once and for all for allowing me to use two printers without them disappearing from the solution Center.

  Thanks in advance.

  Hi HPhep42,

  Follow the steps below and let me know what happens?

  First step: clear temp directory

  1. Type %temp% term or search programs and files of field
  2. Select all the files in this folder, and then press the delete key to remove. If you receive a message that the file is in use, you will need to ignore this file (s).
  3. Proceed to step 2 below

  Second step: downloaded and extracted to your system:

  1 download the drivers and full software features

  Driver and complete software of HP Officejet Pro features

  2. once the download is complete, double-click the file to extract the software.

  3. when the installation window opens, press the Cancel button to stop the installation

  4. tap folder in the race or search programs and files of field

  5. Locate and open the folder starting with 7z (example: 7zS2356)

  6. right click on the folder and select copy

  7. close this window and all open windows, and then in the Middle the desktop right click your mouse and select Paste. This will move the 7z folder on your desktop.

  8 open the 7z, that you just copied on your desktop

  9 open the Util folder

  10 open the CCC folder

  11 start the uninstall_L4

  12. once the uninstall is complete, restart the computer

  13. run disk cleanup from the tools Accessories\ system under all programs folder

  14. download and install the latest version of Adobe flash player

  Update Adobe Flash Player

  15 open the 7z folder and then double-click the Setup.exe file that will be towards the bottom of the open window. Follow the instructions on the screen to reinstall your printer.

  Let me know if you are able to successfully install the software and driver and are able to print & scan?

• Could not load the HP Solution Center

  I had to reload my HP PC of the image of manufacturers, Windows update and upgrade to Windows 7.  I followed all the steps to load the full software features several times.  My impressions C4780, but the scan function has an error which suggests the scan from the PC.  Never loaded repeated loads and HP solutions Center does not get the responsible Solution Center.

  I hope not to repeat the full recovery.  Is it possible to get the PC based Centre of Solution without making the full restore?

  Welcome to the forums, @captbill99

  I understand that you're having trouble installing the software for the printer on your Windows 7 system, and can I just have a few suggestions to help out you!

  I suggest a level 3 uninstall first. This "deeper" uninstall will remove all the files on your PC printer.

  1. Click Start and type %temp% enforcement, press ENTER to open the temp folder

  2. Locate and open the folder starting with 7z (example: 7zS2356) (if there is more than one, choose the most recent folder)

  3 open the Util folder

  4 open the CCC folder

  5. run the L3uninstall.exe

  6. once the uninstall is complete, restart the computer

  7 run the Accessories\ System Tools Disk Cleanup

  8. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  9 download drivers and full software features: HP Photosmart C4700 all-in-One Printer series Full Feature Software and Driver

  10. run the download to reinstall the printer

  I hope that does the trick and gets the installation completes successfully. If there are any problems during the process, save a screenshot or write me back with the details.

  Good luck

• HP photosmart 5180 c: scan does not, missing hp Solution Center and do not reinstall

  I have a problem of scanning, the work Hp c5180 printer only. I reinstalled several times the complete software but the solution Center, do not install it; Scan doctor fails the test Hp Solution Center and next steps. Scanning with WIA is OK, not HP Twain. I removed the software "all in One 8.0" burt when I reinstalled the software driver, the installation menu shows that all programs are already installed except the first element "ask drivers."

  Can someone help me?

  Thank you

  SAL

  Hi Sunshyn,

  Thanks , but I solved it!

  As I suspected, the problem was HP OCR do not install with the complete software as seen and marked as already installed. It is very difficult to find it on the installation of the software, because ocr.exe is not named with the proper name.

  There is no way to remove left overs previously OCR uninstal also with registry CC Ceaner, microsoft fix, uninstall software, etc...

  The solution is to copy on the subfolder "docproc" on the folder of installation of office in 7Z files... recent dimensions of biggest temporary folder (windows + r and command %tmp%) and run docproc.exe. This is to install the OCR.

  The PDF is now saved on HP C5180 correctly the personal analysis file. WOW!

  Thanks and warm regards

  RAM