Just place an order for Photoshop and Premiere Elements. I ordered in error windows version. I need to change the Mac version. How?
Just place an order for Photoshop and Premiere Elements. I ordered in error windows version. I need to change the Mac version. Already obtained serial numbers, but I have not downloaded anything. I called the customer service that they me transferred to HIM and HE asked me to go to the cat. Chat is always busy. How can I change the version before you download?
Javifran1234,
To cancel or change orders online, please visit this link:
Cancel or change orders online
Guinot
Tags: Adobe
Similar Questions
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Hi, I bought Photoshop and Premiere Elements for windows, but now I have an iMac and want to disable it on the PC and transfer to the iMac programs. Is that possible think even I bought for Windows?
Thanks, but it seems that only work with the latest versions. I have 12 items. Think I need to upgrade, but it's ok.
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Due to a series of problems with my computer old (now), I uninstalled Adobe Photoshop and Premiere Elements, after carefully printed on the profile and serial numbers. Now, after buying a Windows 10 HP desktop, I tried to install a very valuable software. From the beginning of the installation, I entered the serial number - as - my print-out. He refused and I was asked to enter again! Checked and re-checked-exactly as I had entered it. But the refusal of those same numbers have persisted.
Logging into my account - after the link printed for the serial number of the product (https://www.adobe.com/go/acctmgmtserialnum) has failed to implement a destination in my browser - I see that there is mention of maintenance — although the denial of my serial number was not this as a problem, rather simply accepting the number. Under my products, I drew the caveat that the information could not be provided.
I learned that a forum - an area in which I never dared before - is my ONLY option. Even though I remember receiving a lot of emails about CC - I was very happy with my existing Photoshop and still haven't use iCloud.
As a 'beginner' complete in this way to get an answer, please help.
Photoshop has been replaced and now to keep my software being installed as redundant? Is it simply the maintenance being undertaken - and the rejection of serial number simply a warning "generic"? -Thank you in advance - for any help you can afford me.
I was not yet looking for Adobe Premiere Elements - waiting for the same print to attract the same rejection of the number.
You MAY have just run into a case of an old program that will not properly install on a new operating system
Windows 10 is not really compatible with your version 9
An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others
-The icon of the program or EXE file RIGHT click and select a compatibility mode in the pop-up option
- or run as Administrator http://forums.adobe.com/thread/969395 to assign permissions Windows COMPLETE can help... said yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)
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Photoshop and Premiere Elements won't install on my mac. Get - close items auto Analyzer
Photoshop and Premiere Elements won't install on my mac. Get - close automatic elements and Manager of Dinamic link Analyzer. There is nothing under force quit
Hello
I apologize for the inconvenience that this may cause.
Try the steps suggested in the given link:- http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements-premiere.html
Let us know, if also requires assistance.
Concerning
Sarika
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Photoshop and Premiere Elements re - download
I bought Adobe Photoshop and Premiere Elements a year ago and my main computer crashed recently. I tried to install it on my new computer and it wouldn't work. Is there a way I can download without having to pay for it?
Thank you!
-Mike
Have you tried to download by following the process mentioned by Jeff above?
If you weren't able to find the download, you can go here: http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
Make sure that you follow the steps before you download.
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I have a subscription to Creative Cloud 3.4.1.181 from 49.99 euros per month. I can't download illustrator, photoshop and indesign DC, she tells me to buy. I need to change your subscription?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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Photoshop and Premiere Elements for students and teachers
I bought these two products, but only the items in Photoshop will download. I have the serial numbers for the Premiere Elements, but have no way to download it. Help, please
Hello
Please download a copy of the installer by https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html
^ Ani
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Sorry if this is a repeat, but unable to grep my particular problem. I need to do a clean install on a pc, probably win 10 if she runs. I have an updated copy of Photoshop first and first Elements 10 10 on the pc, but can't seem to find the original installation discs. I had the foresight to register these products so I have serial numbers. Is there a process of level simple old person for download and activation of these programs once I am in place and clean on a new version of Win? Thanks in advance!
Download from the following links
Download Photoshop Elements | 10, 12, 14, 11, 13
Download first Elements | 10, 12, 14, 11, 13
Install (double-click on the downloaded .exe file and follow the prompts) and then enter your serial number.
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See the topic, please.
PS CC 2014:
http://swupdl.Adobe.com/updates/OOBE/aam20/Mac/AdobePhotoshopCC2014-15.0/15.2.2/Setup.dmg
Camera Raw:
http://swupdl.Adobe.com/updates/OOBE/aam20/Mac/PhotoshopCameraRaw8-8.0/9.0.592/Setup.dmg
Bridge of CC:
http://swupdl.Adobe.com/updates/OOBE/aam20/Mac/AdobeBridgeCC-6.0/6.1/Setup.dmg
Note: If you get the access denied error.
Just click on the link below and the open Photoshop Elements download page, just keep it open and click on the links:
https://helpx.Adobe.com/Photoshop-elements/KB/Photoshop-elements-10-11-downloads.html
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I can't start with four of Adobe Creative Cloud applications. How can I fix it?
I finally solved the problem with some Adobe programs starting do not; for example hearing, Dreamweaver, Photoshop, and Premiere Pro wouldn't start - error (0xc000007b). Other Adobe programs (AfterEffects, bridge, still and Acrobat DC) started OK. The solution was to 'Fix' the "redistributable Microsoft Visual C++ programs in the Control Panel - programs and features. My system has 14 of them with dates from 2005 to 2015. I have no idea who it was the problem since I have "repaired" all 14 before finding that the Adobe programs would now begin. Thanks for the suggestions!
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I just put cc2014 photoshop and illustrator on my new lenovo yoga 2 pro, illustrator is great, all the menus are big enough to use but in photoshop, everything is so small its almost impossible to use. can someone tell me if a fix for who or why its doing just in photoshop
Go to the Photoshop preferences > experimental features > scale IU 200%
I don't know if has Illustrator of the same function, but you can view this forum.
Note: If this answers your question, please mark as answer.
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Ive joined creative cloud for photoshop and lightroom, but do add this to more than 1 device?
Hi employment,
You can use creative cloud all products on 2 computers at the same time. So just install it on any other device.
Please see how many computers can you install or run Adobe software on? ProDesignTools
Kind regards
Assani
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Hi, I got my subscription for the year running last for Photoshop and Lightroom. Because I had the good idea to download the version of Photoshop CC 2015 (I thought it was just an update...), I get to the evaluation period.
I would like to know, when this period expires, will I get my purchased version back or should I get a new subscription?
If I get a new subscription, one is cancelled automatically, or do I have to do something else?
Thanks a lot for the answers!
If you are subscribed to the creative cloud, Creative Cloud 15 updates are included.
If when you updated, all or part of the CC apps show 'trial start or buy now' in the creative cloud desktop application, please see this link:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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8 days ago, I bought the upgrade of 12 elements in Photoshop and Premiere of 12 items, Bundle.
First 12 items works very well, but yesterday, I found that PSE12 does not open.
This morning, the update 12.1 for both V go back indeed, I downloaded tried to install.
There are two messages:
(1) for installation: something like 'turn off AdobeActivityScanner' (which did not work according to the Task Manager)
(2) after the installation:
Photoshop elements 12.1 update
There was an error of installation of this update. Quit and try again later. Error code: U44M1P2003
How can I fix this problem? I need to work with Photoshop this week.
Do I need to uninstall this part of the package and re-install? The series will No.still work?
Help, please. Thank you.
Yes, you can uninstall and reinstall.
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I pay for Photoshop and Lightroom, but cannot use
I pay for Photoshop and Lightroom, but cannot use
When you ask a question you will need to provide some basic information
-Forum quick start https://forums.adobe.com/docs/DOC-5601
Mac or Windows and EXACTLY what version of the operating system?
Recent Mac AND Windows operating systems have been known to cause problems "weird."
Using a full account of computer administrator with read/write permission?
Exactly what version of the program do you have problems?
This error message you see?
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