Just recently I have not been able to move the folder on my desktop. I have to copy and paste it into a new folder, and then delete the old on.

Just recently I have not been able to move the folder on my desktop. I save videos to my office then then move in different folders, but now need to copy and paste, then remove the video from office.  Around the same time, when I try to use help I have Windows Help cannot start.  So please HELP.  Using Win7.

Hello

  1. Did you of recent changes made to your computer that caused the problem?
  2. It happens that the Office? Have you tried with Documents and other readers?

Step 1: File system [SFC] Checker

Try to run a scan of the file system [SFC] checker on the computer that will replace missing or corrupt files & check if the problem persists.

How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

http://support.Microsoft.com/kb/929833

Step 2: Run a virus scan to check if there are infections on the computer:

Microsoft safety scanner

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: If infections are detected during the scan, there is a risk of data loss because infected files will be deleted.

Step 3: Follow the instructions in the article to fix the problem of files and folders in Windows:

Diagnose and repair Windows files and folders problems automatically

http://support.Microsoft.com/mats/windows_file_and_folder_diag/

For more information, follow the instructions in the article to improve the performance of Windows 7:

Optimize Windows 7 for better performance

http://Windows.Microsoft.com/is-is/Windows7/optimize-Windows-7-for-better-performance

It will be useful.

Tags: Windows

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