just wireless printer to print a test page but does not print anything

just installed my advent AWP10 printer all in one wireless, print a test page, and then I went to print an e-mail and nothing, when I checked "whats impression" it says 0. Did a diagnosis on her, said she was not shared with home networks, corrected this, but still nothing print or the print stack, is it OK to plug a usb cable to the rear, although its placement in the wireless? Maybe I could set up the usb cable, but also wireless, I don't know?

Hello

Thanks for posting the request in the Microsoft Community.

It would be great if you can answer the following questions:

1 have had any changes made on the computer before the show?

2. What is the full and exact error message?

Method 1:

I suggest for the link and try to run the troubleshooter and check if it helps.

Printer in Windows problems

Method 2:

Check the link and try to run the troubleshooter to check if it helps.

Windows wireless and wired network connection problems

http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

Method 3:

I would also refer to the links to set up a printer:

Install a printer

http://Windows.Microsoft.com/en-in/Windows7/install-a-printer

Install a printer on a home network

http://Windows.Microsoft.com/en-in/Windows7/install-a-printer-on-a-home-network

Setting up a wireless network

http://Windows.Microsoft.com/en-in/Windows7/setting-up-a-wireless-network

If the problem is not resolved, please provide more information to help you best.

Thank you.

Tags: Windows

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