KB2249857 Windows Update does not install with error code 800706BE

Similar Questions

• Windows updates failed to install with error code '80092004' and ' 80246007".

  original title: How do I know if Internet Explorer 9 is installed correctly or not?

  According to the history of my update, IE put 9 updated (?) correctly installed in July 2011.

  However, I have several entries after this date for updates failed. There are 2 error codes: 80092004 and 80246007.

  The version I have on my laptop is still IE 8.

  I don't use IE very often but would get updated and stop doing the update failed messages.

  I should try a manual download and install or is there a better alternative?

  Thank you.

  Hello

  Failed updates are all related to IE 9.

  I followed the two links you posted above. I have run windows update fixit, who said it was successful. I then tried to install IE9 on my update list, and there no, same error code: 80092004.

  I tried a manual install. That failed too.

  As usual with a microsoft update failure I now long in circles. When I click on a screen to learn more about the failure, or click to learn more about the error code, I headed for the same items, the same solutions, that do not work.

  Since I use IE as seldom as I can, I'll stay with IE 8 and hide the update to IE 9. This seems the best solution to get out of my hair.

  Thank you for your interest.

• Windows Update fails to install with error code 8e5e03fb

  15 July Windows Update suddenly stopped to download and install some important files required to update Vista Home Premium SP1. The error code is still 8e5e03fb, not recognized by Microsoft, although I saw messages on Forums dating back to April 2009, mentioning only the code. I worked with Alan Leon, Support Engineer, but without success. Some updates pass through but none are helpful to the OS or Internet Explorer. So far, none of the Knowledge Base articles have been useful. Only one file, c:\windows\system32\dllcache\wucltui.dll, is missing from my system, but Alan Leon has not confirmed that it might be relevant. Alan suggested that my problem might be connected connection but his suggested change my settings did not bring the expected results. My ISP has a function that allows me to see the data to flow both up and down. When data are sent or received, it can be seen clearly but when Windows Update is running, there is no data flow showing.

  Hi Kanizsa,

  Let us know what you have already done, the security software installed on the computer and the updates that are available for installation.

  Follow the steps mentioned below:

  (I) check if Windows update-related services are set to automatic and started.

  Click Start, type services.msc in the start search box, right-click to services.msc, and then click Run as administrator.

  Check the above services below:
  (a) Background Intelligent Transfer Service
  (b) cryptographic service
  (c) Windows Update

  (II) rename the Catroot2 folder

  To rename the Catroot2 folder, follow these steps:

  1. Click Start, type cmd in the search box and right-click on cmd.exe, and then click Run as administrator.
  2. at the command prompt, type the following commands and press ENTER after each line:

  net stop cryptsvc
  Ren %systemroot%\System32\Catroot2 oldcatroot2
  net start cryptsvc
  output

  3 remove all tmp*.cat to the following folder:

  % systemroot%\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}

  If any of the files that begin with tmp exist in this folder, do not remove any other files. Files .cat in this folder are necessary for installing hotfixes and service packs.

  Important: Do not rename the folder C:\windows\system32\catroot. The Catroot2 folder is automatically recreated by Windows, but the C:\windows\system32\catroot folder is not recreated if is renamed the folder C:\windows\system32\catroot.

  (III) Re-register DLL files that are associated with Cryptographic Services

  To register .dll files that are associated with Cryptographic Services, follow these steps:

  1. Click Start, type cmd in the search box and right-click on cmd.exe, and then click Run as administrator.
  2. At the command prompt, type the following commands and press ENTER after each command:

  regsvr32 /u softpub.dll
  regsvr32 /u wintrust.dll
  regsvr32 /u initpki.dll
  regsvr32 /u dssenh.dll
  regsvr32 /u rsaenh.dll
  regsvr32 /u gpkcsp.dll
  regsvr32 /u sccbase.dll
  regsvr32 /u slbcsp.dll
  regsvr32 /u mssip32.dll
  regsvr32 /u cryptdlg.dll

  regsvr32 softpub.dll
  regsvr32 wintrust.dll
  regsvr32 initpki.dll
  regsvr32 dssenh.dll
  regsvr32 rsaenh.dll
  regsvr32 gpkcsp.dll
  regsvr32 sccbase.dll
  regsvr32 slbcsp.dll
  regsvr32 mssip32.dll
  regsvr32 cryptdlg.dll
  output

  Note: Click OK if prompted.

  Restart the computer.

  (IV) empty the software distribution folder

  1. Click Start, type services.msc in the search box, click services.msc, and then click Run as administrator.
  2. In the Services (Local) pane, click Automatic updates and then click on stop.
  3. Reduce the Services (local) window.
  4. Select all the contents of the Windows distribution folder, and then delete them.

     Note by default, the Windows distribution folder is located in the drive: \Windows\SoftwareDistribution folder. At this location, the drive is a placeholder for the drive where Windows is installed.

  5. Make sure that the Windows distribution folder is empty and enlarge the Services (local) window.
  6. In the Services (Local) pane, click Automatic updates, and then click Start.
  7. Restart the computer, and then run Windows Update again.

  Article number: http://support.microsoft.com/default.aspx/kb/822798

  (V) disable the security software

  (VI) SFC Run scan
  Please follow the steps below to the auditor of the filesystem as the first steps:

  1. Click Start and type cmd in the box start the search.

  2. in the area of results, right-click cmd.exe, and then click Run as administrator. You will be asked to type the password for an administrator account. If you are the administrator or type the administrator password, click on continue. Then click on continue.

  3. at the command prompt, type Sfc/scannow, and then press ENTER.

  Note: The scan may take a while, so be patient. Windows allows to fix corrupt or missing files it finds. If the information of the installation CD is required to fix the problem, you may be asked to insert your Windows Vista CD.

  Thank you and best regards,
  Abdelouahab

  Microsoft Answers Support Engineer

• KB2597098 does not install with error code 0 x 80070643

  I have three updates that will not be installed.  KB2597098, KB2596520 and KB2596954.  All three give me the error code 0 x 80070643.  I've lived all items and help I can find.  I have run "FixIt", verified service dares, update the update of windows, repaired the files Net.4, rebooted several times.  Nothing helps.  Can anyone help, or am I convict?

  I am running XP Pro 32-bit with service pack 3.

  I give up.  Will reformat the hard drive and reinstall the system.

• Windows Update does not work, get error 641, 80070641 and 8004FF01 on Vista Home Premium

  Windows Update does not work, get error 641, 80070641 and 8004FF01 on Vista Home Premium

  Hello!

  the mechanic system?
  It's what has helped us to

  Open Notepad.

  Copy the following into Notepad and save it as fixme.reg

     push all the files and then save it to your desktop.

  Windows Registry Editor Version 5.00

   

  [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\msiserver]

  'DisplayName"="@%SystemRoot%\\system32\\msimsg.dll,-27 '.

  "ImagePath" = hex (2): 25, 00, 73, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 d, 00, 72, 00, 6f, 00, 6f, 00,------.

  74,00,25,00 5 C 00, 73, 00, 79, 00, 73, 00, 74, 00, 65, 00, 6 D, 00, 33, 00, 32, 00, 5 C, 00, 6 D,------.

  00,73,00,69,00,65,00,78,00,65,00,63,00,20,00, 2f, 56, 00, 00, 00, 00

  'Description"="@%SystemRoot%\\system32\\msimsg.dll,-32 '.

  "LocalSystem ObjectName"=""

  "ErrorControl" = DWORD: 00000001

  "Start" = dword:00000003

  'Type' = dword:00000010

  "DependOnService" = hex (7): 72, 00, 70, 00, 63, 00, 73, 00, 73, 00, 00, 00, 00, 00

  "ServiceSidType" = DWORD: 00000001

  "RequiredPrivileges" is hex (7): 53, 00, 65, 00, 54, 00, 63, 00 62 00, 50, 00, 72, 00, 69, 00, 76,------.

  00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 43, 00, 72, 00, 65, 00, 61, 00,------.

  74,00,65,00,50,00,61,00,67,00,65,00,66,00,69,00, 6 C, 00, 65, 00, 50, 00, 72, 00, 69,--------.

  00,76,00,69,00 6 c 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 4 c, 00, 6f 00, 63, 00,------.

  6B, 00, 4 d, 00, 65, 00, 6 d, 00, 6f, 00, 72, 00, 79, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c,

  00,65,00,67,00,65,00,00,00,53,00,65,00,49,00, 6F, 00, 63, 00, 72, 00, 65, 00, 61, 00,------.

  73,00,65,00,42,00,61,00,73,00,65,00,50,00,72,00,69,00, 6f, 00, 72, 00, 69, 00, 74,------.

  00,79,00,50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00,------.

  65,00,43,00,72,00,65,00,61,00,74,00,65,00,50,00,65,00,72,00, 6 d, 00, 61, 00, 6e,------.

  00,65,00, 6F, 00, 74, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 C, 00, 65, 00, 67, 00, 65, 00,------.

  00,00,53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,00,69,00,76,00,69,------.

  00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 53, 00, 65, 00, 63, 00, 75, 00, 72, 00,------.

  69,00,74,00,79,00,50,00,72,00,69,00,76,00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00,------.

  00,53,00,65,00,43,00,68,00,61,00, 6F, 00, 00, 65, 67, 00, 4F, 00, 6f, 00, 00, 69, 74, 00,------.

  66,00,79,00,50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53,------.

  00,65,00,50,00,72,00, 6f, 66, 00, 00, 69, 00, 6 c, 00, 65, 00, 53, 69, 00, 00, 6F, 00, 67, 00,------.

  6 c, 00, 65, 00, 50, 00, 72, 00, 6f, 00, 63, 00, 65, 00, 73, 00, 73, 00, 50, 00, 72, 00, 69, 00, 76,------.

  00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 49, 00, 6 D, 00, 00, 65, 70, 00,------.

  72,00,73,00, 6f, 00, 6F, 00, 61, 00, 74, 00, 65, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c,

  00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,61,00,74,00,65,00,------.

  47.00, 6 c, 00, 6f, 00, 62, 00, 61, 00, 6 c, 00, 50, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00, 65,.

  00,67,00,65,00,00,00,53,00,65,00,41,00,73,00,73,00,69,00,67,00, 6F, 00, 50, 00,------.

  72,00,69,00, 6 d, 00, 61, 00, 72, 00, 79, 00, 54, 00, 6f, 00, 6 b, 65, 00, 00, 6F, 00, 00, 50, 72,------.

  00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 52, 00, 65, 00,------.

  73,00,74,00, 6f, 00, 72, 00, 65, 50, 00, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00 65 00, 67,.

  00,65,00,00,00,53,00,65,00,49,00, 6F, 00, 63, 00, 72, 00, 65, 00, 61, 00, 73, 00, 65, 00,------.

  51,00,75,00, 6f, 00, 74, 00, 61, 50, 00, 00, 72, 00, 69, 00, 76, 00, 69, 00, 6 c, 00 65 00, 67,.

  00,65,00,00,00,53,00,65,00,53,00,68,00,75,00,74,00,64,00, 6f, 77, 00, 00, 6F, 00,------.

  50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 54,------.

  00,61,00, 6B, 00, 65, 00, 4f, 77, 00, 00, 6F, 00, 65, 72, 00, 00, 73, 00, 68, 00, 00, 69, 70, 00,------.

  50,00,72,00,69,00,76,00,69,00, 6 C, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 4 C,

  00, 6f, 00, 61, 00, 64, 00, 44, 00, 72, 00, 69, 00, 76, 00, 65, 00, 72, 00, 50, 00, 72, 00, 69, 00,------.

  76,00,69,00, 6 c, 00, 65, 00, 67, 00, 65, 00, 00, 00, 53, 00, 65, 00, 42, 00, 61, 00, 63, 00, 6 b------.

  00,75,00,70,00,50,00,72,00,69,00,76,00,69,00 6 C 00, 65, 00, 67, 00, 65, 00, 00, 00,------.

  00.00

  "FailureActions" = hex: 84, 03, 00, 00, 00, 00, 00, 00, 00, 00, 00, 00, 03, 00, 00, 00, 14, 00, 00,------.

  00,01,00,00,00, c0, d4, 01, 00, 01, 00, 00, 00, e0, 93, 04, 00, 00, 00, 00, 00, 00, 00, 00, 00

  Go to your desktop and double-click the file name fixme.reg

  Restart the PC and try to install the updates again

  or

  Click Start.

  Type regedit in the search field and press to enter.

  On the registry change windows click on file and select import.

  Navigate to the location where the fixme.reg file and select the file.

  Click ok on the windows screen once the registry is merged successfully.

  Restart computer and check if updates installs.

  * We had system mechanic and I uninstalled it since I discovered that it corrupted my windows installer.

  Hope this helps

  Microsoft KB article

  http://support.Microsoft.com/kb/2642495

  Thank you!

  Makoi

• Windows Update does not install the updates from 14/04/2009. Error code 80070002.

  I'm running 32-bit Windows Vista Home Premium on a Dell Dimension E520 PC desktop with processor Pentium dual core and 3 GB of RAM.
  Reasonably up-to-date hardware. Well protected and all software security entirely to so far.
  My problem that goes from Windows Update is not install updates from 14/04/2009 and returns the error Code 80070002.
  I followed the advice and went in the Windows Software Distribution folder and remove all the contents of the data store and records downloads and tried again about thirty times now.
  I get regarding the acceptance of the license agreement and clicking on, ok, when Vista dims the screen and asks if I started it and then the error message in Windows Update, saying: "some updates were not installed."
  Is not a computer expert, I guess that what is described in help Windows Update error Code 80070002 is the same as 0 x 80070002 for which I found advice on a Microsoft page to save these commands
  net stop wuauserv
  CD %systemroot%\SoftwareDistribution
  Ren Download.old download
  net start wuauserv
  as a windows batch file and run as administrator.
  I now have a download folder and Download.old folder. Fascinating but no help at all!
  I infer that the numbers of 0x0 are my six error codes failed attempts to install Vista Service Pack 1, a few months ago who always ended up with an unusable computer suspended with a black screen and the white writing showing 46 thousand of 96 thousand file and something, followed by a number of 0x0.
  The only way I could get of these attempts was by booting from the Installation of Vista disk, masking the Service Pack 1 update and using the system restore, but that's another story.
  Have an impact on my current problem, I wonder?
  For absolute clarity are the updates that won't install:
  Explores update for Internet Explore 7 edition (KB963027) 14/04/2009 (Just editing that.) Typed a wrong number in a first time. Sorry).
  Four updates of security for Windows Vista (KB952004) (KB956572) (KB959426) (KB960803)
  Windows Malicious Software Removal Tool - April (KB890830). (I downloaded it manually and run it from my office and we found no problem).
  Update of security for Microsoft Office System 2007 (KB960003)
  Update of security for Microsoft Office Excel 2007 (KB959997).
  I'm at a loss what to try next.
  FYI, I use Uni-bleu Power Suite 2009, McAfee Total Protection and Ad-Aware Anniversary Edition with Ad-Watch Live on.
  I tried to do everything that it with Ad-Aware died, but my hunch is that the problem is in Vista ot the updates themselves.
  I'm quite competent with guests of orders, not to mention manually editing the registry!
  However, any help would be received with gratitude and I guess that if the instructions are evidence of fool I have very carefully follow step by step.

  I have the same symptoms: from a distinct point in time updates of windows works more and every time returned the error code 80070002.
  After a few hours, I found the solution: sfc/scannow reported the wuauclt.exe file.
  And the reason was: McAfee virusscan put this file in quarantine. He is falsely W32/Generic.worm.aa in there.
  Restore this file from the GUI of McAfee completely solved this problem.

• Windows Update does not... (error 0x800A0046)

  original title: Windows update does not...

  Windows Update will not work... asked me to define my security settings for IE (userdata persistence) that has actually been the correct way. I even tried the www.update.microsoft.com movement in a trusted location. I keep getting error (0x800A0046) even with the persistence of data user defined correctly and this field set to always allow cookies. Any ideas?

  It's on Windows XP sp3, IE 8. I have some problems with Visual Studio 2008 and just uninstalled/reinstalled this weekend and noticed this problem when I went to look for updates after a fresh install.

  I did have previous problems with updates on this machine.

  http://support.Microsoft.com/kb/910338/en-us

  http://support.Microsoft.com/?kbid=883821

  UTC/GMT is 22:02 Sunday 16 October 2011

• Windows Update does not install some updates; can not download iTunes or Adobe updates

  For about a month now I had trouble downloading the updates. Windows Update is not good download and install an update called update security for Microsoft Works 8 (KB973636). The details of the error say Code 646. I was try and do not install this update for a month. Other updates are installed automatically without any problem. I was also unable to download iTunes and Adobe updates. During the download, a window pop up that says "Error in installation" and the program closes. I don't know if these issues are related to a problem with a previous update, which I downloaded from Windows Update?

  If you find the error code 646 thread, read this:
   http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/f3390e74-9961-4AAE-8a05-554c1a9cf1a2  Mike - Engineer Support Microsoft Answers
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows Update does not install SP3 on Windows XP Pro computers

  I have about 400 computers running Windows XP SP2 withIE 6.  It is set to automatic updates on installed every day at 03:00.  For some reason, SP3 is installed automatically never.  If I run the windows update manaully, it offers me to install SP3.  Is it normal?

  SP3 does not install automatically. It's like IE8.

  Perhaps this may also be of interest:

  Release notes for Windows XP Service Pack 3
  http://support.Microsoft.com/kb/936929

  TaurArian [MVP] 2005-2010 - Update Services

• Error: "Windows Installer is not installed properly' & error code Ox641 for Windows Update.

  Original title: my "Windows Installer is not installed properly.

  I can't update my XP computer because my "Windows Installer is not installed properly. All facilities Microsoft Update failed (code Ox641). I wouldn't change anything. Help!

  Hi Mark,

  Did you do any hardware changes or software on your computer before this problem?

  You can follow this link & check if the problem persists:

  How to troubleshoot common Windows Update, Microsoft Update and Windows Server Update Services installation

  Reference: You can not install updates from Windows Update, Microsoft Update, or by using the auto update after a repair install of Windows XP after you install Windows XP SP3 immediately after a new installation of Windows XP SP2 or

  Because of Windows Installer, you can follow this link & check if the problem persists:

  Error message "Could access the Windows Installer Service" when you install the application

  Hope the helps of information.

• KB2544035 update will not install. Error code 80070643

  This update maintains not to install automatic update with error code 80070643.
  When I followed the link for more information or support that it leads me to a page on the essentials of security, but there is nothing about the update.
  I searched this update on the Download Center, but can't find anything.
  I use no essential security because I have other anti-virus software, but I wonder why it will not download.
  Help, please.

  This update maintains not to install automatic update with error code 80070643.
  When I followed the link for more information or support that it leads me to a page on the essentials of security, but there is nothing about the update.
  I searched this update on the Download Center, but can't find anything.
  I use no essential security because I have other anti-virus software, but I wonder why it will not download.
  Help, please.

  KB2544035 is for the Microsoft security updates.
  If you have not MSE, no idea why the update is offered.

  You don't need it. Thus, 'hide '.
  Use this tutorial:
  http://www.Vistax64.com/tutorials/72491-Windows-Update.html

  I suggest change you the manual Windows Update setting, no car.

  Please use this tutorial:
  http://www.Vistax64.com/tutorials/120695-Windows-Update-Windows-automatic-updating.html

  Go to the #5 step.
  5. to activate the automatic update without automatic installation

• KB2686509 security update will not install 0xf0f4 error code

  After downloading Microsoft security update for Windows XP (KB2686509) update will not install - what should I do?

  I struggled with this for days. Here's what was going on and what I did that worked.

  faultykeyboard.log listed 24 entries of the form kb*.kbd

  I searched and no such files exist on my computer.

  By running regedit and looking, I found 24 subkeys appearance abnormal corresponding to the list in:

  HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Keyboard Layouts

  After carefully reviewing the risk of damage, I discovered that the operating system automatically restore this section of the registry in the event of a boot failure.

  I deleted then boldly all subkeys of the *.kbd type in the registry. I deleted faultykeyboard.log. I rebooted then ran the KB2686509 update and installed and restarted the computer.

  The problem disappeared.  Everything works.

• Windows Defender does not illuminate. Error code: 0x800705b4

  I did a search for the above-no error code came not upward with anything.  My computer is doing a complete analysis of Microsoft Security Essentials, yet Windows Defender does not illuminate.  This is for Windows 7-64 bit.

  Frank C.

  Hi Frank - Welcome to Microsoft Answers community.

  Check the following threads:
  http://social.technet.Microsoft.com/forums/en/w7itprosecurity/thread/f2ad10c9-203A-40E8-8d96-b4e88394387d
  http://social.technet.Microsoft.com/forums/en/winservergen/thread/2d5360db-BC6D-4B55-8983-54aa1c7486db
  http://social.technet.Microsoft.com/forums/en/winservergen/thread/108f7171-5a91-41d7-96c7-488d6311fe98
  http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/b4d088ba-33C1-4177-90d7-f57ecd395763
  http://social.answers.Microsoft.com/forums/en-us/msescan/thread/355d53fd-7ac6-4B6E-926f-9473e23279cd

  I hope this helps...

  Best regards
  Nathalie Itknowledge24.com

• Windows Update does not interact with Win XP, get the error number: 0x8024400A error number: 0 x 80240036... why?

  Something happened when Windows Update downloaded a file of security on my Windows XP. I had to wipe and reload Windows XP SP2 and MS Office programs because of corruption. I had never problems with the Windows Update server to date. I tried the 'clean boot' instructions and followed the instructions forum MS for other alternatives, but I continue to receive two issues of the Server Windows Update error:

  Error number: 0x8024400A error number: 0 x 80240036

  In addition, "Mr. FixIt" could not be installed because it is dependent on the SP3. I don't know what else to try. Please notify. Thank you.

  I think the first thing you could try would be to get your computer up to date if you can. You can download SP3 here.
  http://www.Microsoft.com/en-US/Download/details.aspx?ID=24

• Windows Vista update KB948465 update failed to install with error code 80070017

  My computer has tried intaslling this update (Vista SP2) for about a week and a half now. Even after restart and other, I can not get a successful installation. And now Windows Explorer restarts itself while I use the computer in the workplace... Can anyone offer assistance with this error and what I can do to solve the problem?

  Hi DMO523,

  I suggest you to download a Service Pack 2 standalone package and install it in Mode without failure.

  See the links below for more information about the Service Pack.

  How to obtain the latest Windows Vista service pack

  http://support.Microsoft.com/kb/935791/

  Depending on whether you are running 32-bit or the 64 bit version of Windows Vista, you can download the Pack from the links below.

  To determine if you have 32-bit or the 64 bit version of Windows Vista, click the Start button, right-click computer, and then click on Properties.

  If you use a Vista 32-bit edition, you can download it from

  http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=891ab806-2431-4D00-afa3-99ff6f22448d

  If the 64-bit operating system, download the pack of

  http://www.Microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=8ad69826-03d4-488C-8f26-074800c55bc3

  Also, follow the link below for more information on the installation of SP2.

  Learn how to install Windows Vista Service Pack 2 (SP2)

  http://windowshelp.Microsoft.com/Windows/en-us/help/105f7420-6f7f-4FE8-8698-2f40ca5f53711033.mspx

  Now, start the computer on which you plan to install the service pack in safe mode.

  Note: Installing Service Pack 2 in safe mode, will erase all restore points.

  For more information on starting the computer in Mode safe, click on the link below:

  Start your computer in safe mode

   http://windowshelp.Microsoft.com/Windows/en-us/help/323ef48f-7b93-4079-a48a-5c58eec904a11033.mspx

  Once the computer in safe mode, double-click on the file from the service pack and install it. Once the service pack installation is complete, you will be asked to reboot. Do. Your computer will now reboot in normal mode. The reboot takes longer time usually, there are a few extra steps for the installation of the service pack to be now carried out.

  I hope it should work now.

  Kind regards

  Shinmila H - Microsoft Support

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