kb2481109 fails to install
Someone has any idea how to solve this problem?
[KB2481109.log]
0.922: ================================================================================
0,922: 2011/03/09 (local) 13:54:16.968
0,922: e:\0e9e418c13341cc50962b7aea1b0bb\update\update.exe (version 6.3.13.0)
0,922: hotfix started with following command line:
0,922: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
1.000: D:\WINDOWS\system32\mstscax.dll is present
1,000: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
1.000: D:\WINDOWS\system32\mstscax.dll FileVersion is less than 6.0.6001.0
1,000: condition in Test.RDCInstallBlock.Section failed with the fist
1,000: Check condition for line 2 of prerequisite returned FALSE
1.000: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
1,000: KB2481109 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the d:\windows\KB2481109.log log file
1015: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
1,015: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the d:\windows\KB2481109.log log file
3,812: message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the d:\windows\KB2481109.log log file
3,812: user input: OK
3,812: Update.exe extended error code = 0xf0f4
3,812: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
13.172: ================================================================================
13.234: 2011-03-09 15:21:59.531 (local)
13.265: e:\6cda367b4c517905953af07b90\update\update.exe (version 6.3.13.0)
14.031: hotfix started with following command line:
14.062: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
14,531: D:\WINDOWS\system32\mstscax.dll is present
14,531: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
14.578: FileVersion D:\WINDOWS\system32\mstscax.dll is greater than or equal to 6.0.6001.0
14.578: FileVersion D:\WINDOWS\system32\mstscax.dll is greater than 6.0.6002.0
14.578: second Condition in Test.RDCInstallBlock.Section failed
14.578: Check condition for line 2 of prerequisite returned FALSE
14.594: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
14.594: KB2481109 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the d:\windows\KB2481109.log log file
14.609: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
14.609: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the d:\windows\KB2481109.log log file
21.078: message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the d:\windows\KB2481109.log log file
21.078: user input: OK
21.078: Update.exe extended error code = 0xf0f4
21.078: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
4.156: ================================================================================
4.156: 2011-03-09 18:27:47.625 (local)
4.156: e:\232ff43890948e756eea7d08\update\update.exe (version 6.3.13.0)
4.156: hotfix started with following command line:
4.156: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
4.250: D:\WINDOWS\system32\mstscax.dll is present
4.250: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
4.265: FileVersion D:\WINDOWS\system32\mstscax.dll is greater than or equal to 6.0.6001.0
4.265: FileVersion D:\WINDOWS\system32\mstscax.dll is greater than 6.0.6002.0
4.265: second Condition in Test.RDCInstallBlock.Section failed
4.265: Check condition for line 2 of prerequisite returned FALSE
4.265: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
4.265: KB2481109 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the d:\windows\KB2481109.log log file
4,281: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
4,281: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the d:\windows\KB2481109.log log file
9.922: message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the d:\windows\KB2481109.log log file
9.922: user input: OK
9.922: Update.exe extended error code = 0xf0f4
9.922: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
14.625: ================================================================================
14.625: 2011-03-09 18:33:53.187 (local)
14.625: e:\1d21edb1dd4f7ed4363ddd674447\update\update.exe (version 6.3.13.0)
14.625: hotfix started with following command line:
14.625: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
14.969: D:\WINDOWS\system32\mstscax.dll is present
14.969: condition succeeded to the Presence.RDCInstallBlock.Section section in row 1 prerequisites
14.969: FileVersion D:\WINDOWS\system32\mstscax.dll is greater than or equal to 6.0.6001.0
14.984: FileVersion D:\WINDOWS\system32\mstscax.dll is greater than 6.0.6002.0
14.984: second Condition in Test.RDCInstallBlock.Section failed
14.984: Check condition for line 2 of prerequisite returned FALSE
14.984: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
14.984: KB2481109 Setup encountered an error: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the d:\windows\KB2481109.log log file
15,000: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102
15,000: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the d:\windows\KB2481109.log log file
18,500: message displayed to the user: Setup cannot continue because one or more prerequisites required to install KB2481109 failed. For more details, check the d:\windows\KB2481109.log log file
18,500: user input: OK
18,500: Update.exe extended error code = 0xf0f4
18,500: Update.exe return code was masked to 0 x 643 for MSI custom action compliance.
See the section "How to get help" of http://support.microsoft.com/kb/2481109
For individuals, please visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.
Buying to meet problems installing Microsoft security updates also can visit the following page for assistance: https://consumersecuritysupport.microsoft.com/
Tags: Windows
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http://support.Microsoft.com/kb/976220/------------------------------------------------------
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