KB2628259 doesn't install, cannot create the directory or file. Anyone know of a solution?
KB2628259 doesn't install, cannot create the directory or file. Anyone know of a solution?
Hi dakota25,
· Did you do changes on the computer before the show?
· You are able to install other updates successfully?
· You get the error message?
Follow these methods.
Method 1: Temporarily disable the security software.
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.
Method 2: Put the computer in a clean boot state to see if there is a software conflict as the clean boot helps eliminate software conflicts.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353
Note: After completing the steps in the clean boot troubleshooting, follow the section How to configure Windows to use a Normal startup state of the link to return the computer to a Normal startupmode.
After the clean boot used to resolve the problem, you can follow these steps to configure Windows XP to start normally.
(a) click Start, run.
(b) type msconfigand click OK.
(c) the System Configuration Utility dialog box appears.
(d) click the general tab, click Normal startup - load all services and device drivers and then click OK.
(e) when you are prompted, click on restart to restart the computer.
Method 3: You can also manually install updates (KB number) by downloading from the Microsoft Download Center.
http://www.Microsoft.com/downloads/en/default.aspx
Method 4: Follow the steps in the article.
How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058
You cannot install some programs or updates
http://support.Microsoft.com/kb/822798
Tags: Windows
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