KB971033 fails with errors

Similar Questions

• Backup failed with error 18: the backup drive is not found

  Hello

  My guard time capsule saying "Backup failed" for a few days and I cannot access the old backup files either (when I enter my time machine it shows 'today', which is kind of scary, although I know that my old files is still there). I tried many ways to trouble shoot this problem, but none of this has worked. In my opinion, it's more a network problem and I made sure I connect Wi - Fi even my time capsule created.

  So far I have tried:

  -Delete the files from my internet (com.apple.airport.preferences.plist; preferences.plist and NetworkInterfaces.plist, etc.) and restart my mac

  -Remove TimeMachine.plist and restart my mac

  -Hard reset of my time capsule. Went through all configurations with success but then still backup missed (I hear the running time capsule when it is by train).

  I share this time capsule with my wife and she has no problem with that.

  I can only think of a possible alternation I did which could cause this problem.

  Because of unstable WiFi problem, I had deleted

  com Apple.Airport.Preferences.plist

  com.Apple.Network.identification.plist

  NetworkInterfaces.plist

  Preferences.plist

  or other files and reboot my mac * before * I had this problem with time capsule.

  However, this is not the first time I do it, and it wasn't a problem before...

  This could be the reason? If so, how to restore the network settings?

  Please help me with this problem. Really appreciate!

  Ted

  Here is a copy of the Console:

  24/02/16 2:44:19.308 AM com.apple.backupd [857]: from manual backup

  24/02/16 2:44:19.309 AM com.apple.backupd [857]: Destination Time machine could not be found (url: destinationID (null): AB78050D-4852-489D-9CBF-88727FBC8047)

  24/02/16 2:44:19.313 AM com.apple.backupd [857]: backup failed with error 18: the backup drive is not found.

  24/02/16 2:44:35.326 AM com.apple.backupd [857]: NAConnectToServerSync failed with the error: 64 (host is out of service) for url: afp://Ted%20Ling; AUTH=SRP@Flymi's%20AirPort%20Time%20Capsule._afpovertcp._tcp.l ALCO. / data

  24/02/16 2:45:29.976 AM com.apple.backupd [857]: attempt to mount the destination network URL: afp://Ted%20Ling; AUTH=SRP@Flymi's%20AirPort%20Time%20Capsule._afpovertcp._tcp.l ALCO. / data

  24/02/16 2:45:29.976 AM com.apple.backupd [857]: error - 35 during the resolution of the backup destination alias

  24/02/16 2:45:29.976 AM com.apple.backupd [857]: attempt to mount the destination network URL: afp://Ted%20Ling@TJ's%20AirPort%20Time%20Capsule._afpovertcp._tcp.local./Data

  24/02/16 2:45:30.668 AM com.apple.backupd [857]: destination network mounted at the mounting point: / Volumes/data using URL: afp://Ted%20Ling@TJ's%20AirPort%20Time%20Capsule._afpovertcp._tcp.local./Data

  24/02/16 2:45:50.428 AM com.apple.backupd [857]: impossible to eject the volume/Volumes/Data (FSVolumeRefNum:-111; status:-47; dissident pid: 0)

  24/02/16 2:45:50.428 AM com.apple.backupd [857]: wait 60 seconds and try again.

  24/02/16 2:45:59.981 AM com.apple.backupd [857]: NAConnectToServerSync failed with the error: 64 (host is out of service) for url: afp://Ted%20Ling; AUTH=SRP@Flymi's%20AirPort%20Time%20Capsule._afpovertcp._tcp.l ALCO. / data

  24/02/16 2:46:42.807 AM com.apple.backupd [857]: Timed out while solving Hello destination: afp://Ted%20Ling; AUTH=SRP@Flymi's%20AirPort%20Time%20Capsule._afpovertcp._tcp.l ALCO. / data

  24/02/16 2:46:42.812 AM com.apple.backupd [857]: from manual backup

  24/02/16 2:46:42.814 AM com.apple.backupd [857]: the airport of Destination Flymi Time Capsule could not be found (url: afp://Ted%20Ling;) AUTH=SRP@Flymi's%20AirPort%20Time%20Capsule._afpovertcp._tcp.l ALCO. (/ data destinationID: B2187361-58BC-4D33-A7AC-1DDC429ABF3B)

  24/02/16 2:46:42.825 AM com.apple.backupd [857]: backup failed with error 18: the backup drive is not found.

  24/02/16 2:46:42.833 AM com.apple.backupd [857]: from manual backup

  24/02/16 2:46:50.544 AM com.apple.backupd [857]: network destination already mounted to: / Volumes/data

  24/02/16 2:46:50.604 AM com.apple.backupd [857]: network destination already mounted to: / Volumes/data

  24/02/16 2:47:16.683 AM com.apple.backupd [857]: impossible to eject the volume/Volumes/Data (FSVolumeRefNum:-111; status:-47; dissident pid: 0)

  24/02/16 2:47:16.683 AM com.apple.backupd [857]: wait 60 seconds and try again.

  24/02/16 2:48:20.566 AM com.apple.backupd [857]: network destination already mounted to: / Volumes/data

  24/02/16 2:48:44.360 AM com.apple.backupd [857]: impossible to eject the volume/Volumes/Data (FSVolumeRefNum:-111; status:-47; dissident pid: 0)

  24/02/16 2:48:44.360 AM com.apple.backupd [857]: wait 60 seconds and try again.

  24/02/16 2:49:48.014 AM com.apple.backupd [857]: network destination already mounted to: / Volumes/data

  24/02/16 2:50:11.885 AM com.apple.backupd [857]: impossible to eject the volume/Volumes/Data (FSVolumeRefNum:-111; status:-47; dissident pid: 0)

  24/02/16 2:50:11.885 AM com.apple.backupd [857]: give up after 3 attempts.

  24/02/16 2:50:11.903 AM com.apple.backupd [857]: backup failed with error 21:21

  24/02/16 2:50:27.245 AM com.apple.backupd [857]: impossible to eject the volume/Volumes/Data (FSVolumeRefNum:-111; status:-47; dissident pid: 0)

  24/02/16 2:50:27.250 AM com.apple.backupd [857]: from manual backup

  24/02/16 2:50:27.250 AM com.apple.backupd [857]: Destination Time machine could not be found (url: destinationID (null): AB78050D-4852-489D-9CBF-88727FBC8047)

  24/02/16 2:50:27.257 AM com.apple.backupd [857]: backup failed with error 18: the backup drive is not found.

  24/02/16 2:52:28.390 AM SystemUIServer [265]: try using XPC with a MachService which has the value HideUntilCheckIn. This will result in unpredictable behavior: com.apple.backupd.status.xpc

  24/02/16 2:52:28.390 AM com.apple.prefs.backup.remoteservice [866]: try using XPC with a MachService which has the value HideUntilCheckIn. This will result in unpredictable behavior: com.apple.backupd.status.xpc

  What model is the TC?

  Try to force the connection to 2.4 ghz using different names for the various bands... or even better to use ethernet.

  (You may need to buy love at first sight for adapter Ethernet... is an investment worth considering how unreliable wireless).

  Also give me some screenshots of the TC installing airport utility.

  Can you get it in the Finder?

• Update fails with error code 652 "WindowsUpdate_00000652" "WindowsUpdate_dt000" Is there a solution?

  Update for Microsoft XML Core Services 4.0 Service Pack 2 for x 64 systems (KB973688). UPDATE FAILS WITH ERROR 652, ENCOUNTERED AN UNKNOWN ERROR.

  Download size: 5.4 MB

  Update type: Important

  Jim,
  Take a look at this article and see if applies: Mike KB971187 - engineer Microsoft Support responses
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Windows 2008 SP2 installation failed with error code 0 x 80041002

  Hello

  I have a Windows 2008 x 86 with Service Pack 1 installed. I tried to install Service Pack 2, but failed with error code 0 x 8004102.

  I tried the steps in http://support.microsoft.com/kb/947366:

  1 uninstalled antivirus.

  2. install KB947821 analysis tool

  3. downloaded and run the standalone version http://www.microsoft.com/downloads/en/details.aspx?FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3&displaylang=en

  Without success. What should he do next?

  Thank you

  Frank

  Hi Frank_673,

  Your question of Windows is more complex than what is generally answered in the Microsoft Answers forums. It is better suited to the audience on windows server. Please post your question in the forum.

  Link:http://social.technet.microsoft.com/Forums/en-US/category/windowsserver

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Update of security for sql server sp3 KB94981 fails with error 2B 33

  Each update for SQL Server 2005 on my computer Vista Home Premuim fails. The most recent example is:

  Update of security for sql server sp3 KB94981 fails with error 2B 33

  for SP2, it was

  Security for sql server sp2 KB960089 update fails with error 6AA

  Other updates have been ad are successful, although I found out recently that it is the recovery disc option to create under maintenance contract. I fdound the recdisk.exe file, but running it does nothing.

  Mike

  Maybe check this forum:

  SQL Installation of Server & upgrade
  http://social.msdn.Microsoft.com/forums/en-us/sqlsetupandupgrade/threads/

  TaurArian [MVP] 2005-2010 - Update Services

• Vista SP2 x 64 install failed with error 80004005

  I tried to install the SP2 for Vista X 64 (KB948465) four times.  The most recent installation attempt failed after
  (1) created a new administrator account and did the following...
  (2) uninstalled CA Antivirus Suite (no other antivirus installed).
  (3) stop the Windows Update service, renamed %windir%\SoftwareDistribution for... \SoftwareDistributionOld, restarted update service, restarted.
  (4) installed and run CheckSur (can provide the journal).
  (5) restarted in clean boot mode.
  6) attempted to reinstall SP2.

  In all attempts, installation seems to be completed, during the restart of the installation of all 3 full updates to 100%.  However, the message then States that the installation failed and the original configuration was recovering.

  I have a new a6700f desktop HP Pavillion, AMD Phenom X 4 9150e Quad Core clocked at 1.8 GHz, 4 GB RAM, 500 GB HARD drive; Windows Vista Edition Home Premium x 64 SP1, nVidia Quadro FX 370 video card.

  Service pack Windows Vista and Windows Server 2008 install fails with error 0x80004005
  http://support.Microsoft.com/kb/971204 TaurArian [MVP] 2005-2010 - Update Services

• Windows Update fails with error [error number: 0x800A0007]-which is not listed

  Windows update fails with error [error number: 0x800A0007]-which is not listed, so unable to update the system

  The other post:

  Thank you for your reply - but the problem persists - this is mopre complete info.
  The system starts well and runs - BUT I cannot now be updated because when I access "Windows Update" it always returns this error message.
  Also, none of the messages in your "appliesto" step 2 recommended link will be applied effectively.
  As far as I know - we have a standard system and I just ran again ONCE a full system virus etc check - all clean.
  Also your "Mr Fixit" was performed several times, but nothing changes.
  Because it enters the update process, and then always closes with this specific message (which as I said is NOT in your list of error messages), which SHOULD tell your software writers where is the problem.
  This is what is happening in the process of updating before it fails:
  Keep your computer up-to-date
  Check to see if you need updates for Windows, your programs, your hardware or your devices.

  Get updates of high priority (recommended)
  Select among the priority and optional updates for Windows and other programs

  ... and it does not matter if I say "express" or "custom" - headed then:

  Checking for updates for your computer...

  but fails after a few seconds with the same message as follows:

  [Error number: 0x800A0007]

  The website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem.

  -However, it is the State of the system for more complete information for you:
   
  Name of the operating system Microsoft Windows XP Home Edition
  Version 5.1.2600 Service Pack 3 Build 2600
  Manufacturer of operating system Microsoft Corporation
  MISCHU06BLUE system name
  System manufacturer Compaq Presario 061
  ED865AA - ABA SR1610NX NA540 system model
  System Type X 86-based PC
  Processor x 86 family 15 model 47 Stepping 2 AuthenticAMD ~ 1790 Mhz
  Version/Date BIOS Phoenix Technologies, LTD 3.33, 17/08/2005
  SMBIOS Version 2.4
  Windows C:\WINDOWS directory
  System directory C:\WINDOWS\system32
  Boot Device \Device\HarddiskVolume2
  The local United States
  Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413 - 2111).
  MISCHU06BLUE\Compaq_Owner user name
  Time zone Pacific Daylight Time
  Total physical memory 1 024,00 MB
  Available physical memory 468,50 MB
  Total virtual memory 2.00 GB
  Available virtual memory 1.96 GB
  Page file space 1.51 GB
  Paging file C:\pagefile.sys

  Please get us some help to solve this problem.
  What else can I provide?

  I didn't ask if it was a new issue or a new problem, I asked if she was the same computer?

  [This applies to your recent 'me, too' answer to another thread.]

• KB898461 repeatedly fails with error code 0x80070005 - what can I do about it?

  KB898461 repeatedly fails with error code 0x80070005 - what can I do about it?

  KB898461 repeatedly fails with error code 0x80070005 - what can I do about it?

  Run the automatic fix here and try again once the update manually by downloading it from HERE

• Error failed with error 0 x 80070424: the specified service does not exist as an installed service.

  I have DSL and a wireless printer that work well when the system starts; EXCEPT the desktop icons disappeared so I can't manage them! If I stop DSL through the system icons, I get the following error messages when I try to restart or to solve problems: do you know what are the services that I need to install/reboot?

  Diagnosis of network adapter

  Network location detection Info Using the Internet connection at home Identification of network adapter error Failed with error 0 x 80070424: the specified service does not exist as an installed service.

  HTTP, HTTPS, FTP Diagnostic

  HTTP, HTTPS, FTP connectivity warn HTTP: Error 12007 connecting to www.microsoft.com: the server name or address cannot be resolved warn HTTPS: Error 12007 connecting to www.microsoft.com: the server name or address cannot be resolved warn FTP (passive): error 12007 connecting to FTP.Microsoft.com: the server name or address cannot be resolved warn HTTP: Error 12007 connecting to www.hotmail.com: the server name or address cannot be resolved warn FTP (active): error 12007 connecting to FTP.Microsoft.com: the server name or address cannot be resolved warn HTTPS: Error 12007 connecting to www.passport.net: the server name or address cannot be resolved error Could not make an HTTP connection. error Could not make an HTTPS connection. error Could not make an FTP connection.

  Diagnosis of last run time: 16/05/12 16:09:47

  Diagnosis of network adapter

  Network location detection Info Using the Internet connection at home Identification of network adapter error Failed with error 0 x 80070424: the specified service does not exist as an installed service.

  HTTP, HTTPS, FTP Diagnostic

  HTTP, HTTPS, FTP connectivity

  warn	HTTP: Error 12007 connecting to www.microsoft.com: the server name or address cannot be resolved
  warn	HTTPS: Error 12007 connecting to www.microsoft.com: the server name or address cannot be resolved
  warn	FTP (passive): error 12007 connecting to FTP.Microsoft.com: the server name or address cannot be resolved
  warn	HTTP: Error 12007 connecting to www.hotmail.com: the server name or address cannot be resolved
  warn	HTTPS: Error 12007 connecting to www.passport.net: the server name or address cannot be resolved
  warn	FTP (active): error 12007 connecting to FTP.Microsoft.com: the server name or address cannot be resolved
  error	Could not make an HTTP connection.
  error	Could not make an HTTPS connection.
  error	Could not make an FTP connection.

  Thanks for your attempt to solve my problem.

  Curiously he solved my problem of network while solving what has proved to be a problem with the firewall of Windows (see below): who knew?

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-Security/Windows-XP-Security-Service-Center-error-1060-and/1476c2b6-8161-4ccd-a69f-93292b5152da

• KB2656353 install fails with error 0 x 643

  Dear Microsoft support community,

  (a) I have Windows XP Professional SP3.  I haven't used this computer
  in almost a year, so the first thing I did was to hang the
  computer, connect to the Internet and run Microsoft update.
  There were 78 updates and 75 of them were installed successfully.
  (b) when I tried to install KB2656353, the installation failed with error
  0 x 643.
  (c) Googling turned up to http://support.microsoft.com/kb/976982 .
  I tried the Microsoft Fix it 50123, but which did not help.
  (d) I repaired then the .NET 4 Client Setup.  No joy.
  (e) I ran the auditor of .NET tool to
     http://blogs.msdn.com/b/astebner/archive/2008/10/13/8999004.aspx

  And he noted "the check is successful" for
     
  .NET 1.1 SP1
  .NET 2.0 SP2
  .NET 3.0 SP2
  .NET 3.5 SP1
  .NET 4 client
  .NET 4 full

  (f) I have concluded that uninstall and then reinstall the whole .NET
  framework was not claimed for now, since it does not seem
  as indicated in KB 976982 corrupted.

  (g) I checked the registry for .NET 1.1 hotfixes listed issues
  in http://blogs.msdn.com/b/astebner/archive/2004/11/23/268934.aspx
  in the "Info 9002..." section, but I have not found any.

  (h) I downloaded the update in a separate file,
  NDP1.1sp1 - KB2656353 - X 86 .exe, to http://download.microsoft.com,.
  and tried to run as a standalone program, but it stops almost
  immediately.  By redirecting the logging to a local file, I find
  the update has not been installed, but I do not know how to interpret
  the log file, which is much too large to be able to post it here in its entirety.

  How can I get this update to install?

  Related post on the same question:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_xp-windows_update/cant-install-update-kb2656353/744caf0c-4450-40DE-BB8F-cf4ca2ee565d

• network location detection. Failed with error 0x8007007E: the specified module could not be found

  Using the internet connection at home:

  Identification of network adapter

  Error failed with error 0x8007007E: the specified module could not be found

  Hi JimQv,

  Check to see if the following is useful.

  Method 1: Run that this automated convenience store and look for the question.

  Improve performance and security in Internet Explorer

  Method 2: You can try to optimize Internet Explorer and see if it makes a difference. Follow steps 2, 3 and 4 of this article.

  Internet Explorer is slow? 5 things to try

• System 32 error (0x00000020): "the process cannot access the file because it is being used by another process.". The operation to open the file will fail with error - 1032 (0xfffffbf8(JET_errFileAccessDenied))"

  Original title: svchost (1020)

  Event type: error
  Event source: ESENT
  Event category: general
  Event ID: 490
  Date: 2010-10-19
  Time: 14:51:34
  User: n/a
  Computer: ROB
  Description:
  Svchost (1020) an attempt to open the file "C:\WINDOWS\system32\CatRoot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb" for read / write access failed with the error System 32 (0x00000020): "the process cannot access the file because it is being used by another process.".  The operation to open the file will fail with error - 1032 (0xfffffbf8(JET_errFileAccessDenied)).

  For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

  Hi Robrw,

  1. when exactly you receive this error?

  2. don't you make changes to the computer before this problem?

  You can try to rename the catroot2 folder and check if it helps.

  Step 1:

  a. Click Start and in run type C:\windows\system32 and click ok

  b. find the Catroot2 folder. Right-click on Catroot2 and rename it to Catroot2.old

  If you are not able to do the normal mode, try to start in safe mode and rename

  Check out the link for more information on starting your computer in SafeMode below:

  http://support.Microsoft.com/kb/315222

  Step 2:

  If you are unable to access the catroot2 folder, and then try to change the permissions on the files and check if it helps.

  See the following article:

  How to capture a file or a folder in Windows XP

  http://support.Microsoft.com/kb/308421

  Step 3:

  You can also try to temporarily disable third-party security software and firewalls and check what is happening.

  Note: Activate the security software after the resolution of the problem.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Error "LoadLibrary failed with error 126: the module is not found ' at the launch of programs

  Original title:

  From some programs, the program starts partially, then a pop up message saying "LoadLibrary failed with error 126: the module is not found. When you click on the 'OK' button, the program stops. I had this problem with several graphics applications such as PSP and Rhinoceros 3D.

  Any suggestions what can be causing this "error 126"?

  type cmd and click the black box for it...

• Cannot install SP2 on Vista Home Premium SP1 32-bit laptop - fails with error 0x800b0100

  Cannot install SP2 on Vista Home Premium SP1 32-bit laptop - fails with error 0x800b0100

  Cannot install SP2 (KB948456 - X 86) on a laptop Vista Home Premium 32 bit SP1 with all updates of Windows installed.  Quickly fails after it starts with error 0x800b0100 in the system log.  It's a fully verified SP2 full download.  I did a full chkdsk /r who fixed some issues.  Removed AVAST.  A running Fix It tool that fixes the problem with crypt services.  Scanned for malware with MRT.  Scanned for malware with MalWareBytes.  Scanned for rootkit with the McAfee tool.  Run the sfc/scannow, that signals mistakes.  The CBS. Partial contents of the LOG file (see KB972036):

  2014-03-18 11:59:36, CBS NonStart info: success, start, treatment not required, as expected.
  2014-03-18 11:59:36, info CSI CSI 3222024 (0x00312a08) store initialized 00000005
  2014-03-18 11:59:36, CBS Session info: initialized 30360259:262197728.
  2014-03-18 11:59:37, info CBS SPI: Parent KB936330 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.18000 to SP2 package with install state 7
  2014-03-18 11:59:37, CBS Session info: 30360259:262197728 finalized.  Reboot required: no
  2014-03-18 11:59:37, CBS Session info: initialized 30360259:266957728.
  2014-03-18 11:59:38, CBS brand store corruption flag because of package info: Package_for_KB972036 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.2.0. HR: 0x800b0100
  2014-03-18 11:59:38, error CBS SPI: (CSPICbsClient::EnumPackages:156) cannot open the package hr = 0x800b0100
  2014-03-18 11:59:38, error CBS SPI: (CSystem::EnumerateCbsPackages:313) could not complete CBS package list hr = 0x800b0100
  2014-03-18 11:59:38, CBS Session info: 30360259:266957728 finalized.  Reboot required: no
  2014-03-18 11:59:38, info CBS SPI: could not enumerate the packages CBS
  2014-03-18 11:59:38, error CBS SPI: (GetLatestVersionFromCBSStore:135) ATL exception hr = 0x800b0100
  2014-03-18 11:59:38, error CBS SPI: (CSPCInstallTask::ApplicabilityScan:712) could not get the latest version of VistaSP2.

  KB948465 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.0.18005 hr = 0x800b0100 store

  System will not install KB972036 - States does not apply.

  Referring to 956702 KB notes that the http://go.microsoft.com/fwlink/?LinkId=167357 link that needs 32-bit is 64-bit.  In addition, it specifies SP2 - which obviously I do not have.  But I manually downloaded the apparently correct tool and ran it - get does not apply.

  Hi John,.

  Apologize for the delay in response. Please try the steps as described in the following article:

  Windows Update error 800b0100

  Back to us for assistance.

• Vista premium sp2 updates fail with error 80070643 dt000

  Vista premium sp2 updates fail with error 80070643 dt000 I tried to fix the profile of .net framework 4 cliemnt but not resolved. It cannot update update software & MS updates almost obsolete year now. Ideas anyone please?

  Hi Ruth,

  Error code 80070643 is a generic error that basically indicate that an error has been detected by Windows Installer.

  Method 1:

  You can perform the steps described in the article.

  You receive error code 80070643 0 x or 0 x 643, code error when you use Windows Update or Microsoft Update web sites to install updates
  http://support.Microsoft.com/default.aspx/KB/958052

  If you have performed the steps in clean boot mentioned in this article, don't forget to put the computer to a normal startup by referring to the section "How to return a normal Windows startup mode" in this article once the diagnosis is complete

  Note: If you have already completed the steps in this article, you can go to the next method.

  Method 2:
  

  You may need to restart the Office Source Engine (OSE) service

  Windows Update error 80070643

  http://Windows.Microsoft.com/en-in/Windows-Vista/Windows-Update-error-80070643

  See also:

  Problems with installing updates

  http://Windows.Microsoft.com/en-in/Windows-Vista/troubleshoot-problems-with-installing-updates

  Hope this information helps. Response with status so that we can help you.