kdbsync.exe has stopped working - win 7 64 bit

I am running Win 7 64 bit on an HP Pafilion HPE h8 - 1360t.  After last week round of updates my computer can't play mp4 files, the Media Center will come is no longer (Message: "Windows Media Player has stopped working"), You Tube files will no longer play, the Web of magic HP also would not come to the top, and the mysterious "kdbsync.exe has stopped working" message when I reboot.

After hours of reading the forums, I found that it seems to be related to the AMD graphics card update.  My computer has an AMD Radeon HD card 7570.

On the AMD website it is listed as a legacy for XP computers adapter.  I don't know why HP installed in a computer running Windows 7 64 bit with an Intel Core I7 CPU.  It does give me confidence in HP equipment.

The AMD utility correctly detected my card and told me that I needed a driver called:

14-4-Win7-WIN8.1-64-DD-CCC-WHQL.exe

But when I clicked the Down load button, I received the message, "could not conntect to the server.  Could not parse error. »

I have not found such a driver on your Web site.

How can I get my Media Center works again?

The idea of turning off all non-Microsoft services, scares me to death that I now have my computer how I want it.

I've also posted on the forums of AMD that I concluded that their Board of Directors has been offending material element:

http://forums.AMD.com/game/messageview.cfm?CATID=454&ThreadId=173935&forumid=11 you can read my response to the agent who helped me.

Basically, I had to uninstall all the drivers AMD and sotware using functions of control panel of configuration/programs & and then run the clean uninstall AMD program: http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx

Then install the drivers from here:

http://support.AMD.com/en-us/download/desktop?OS=Windows+7+-+64#AMD-catalyst-packages

I do not recommend installing this set of drivers unless you are SURE that they are correct for your hardware.  I could not use steps 1-5 on the AMD site because the last necessary step you choose the operating system that your equipment is running.  The HP installed in my computer 'last and best' video card a year ago was so old that the operating system that is only offered to step 5 have been XP and Vista!  Be aware that HP uses inherited in its latest PC hardware.

Tags: HP Desktops

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