KDL-55NX810 - "audio system is not available.

I have a KDL-55NX810 TV and I can't get Dolby Digital surround sound to a DLNA served MP4 and the same file on a USB flash drive. The film was HandBraked to MP4 and when I use MediaInfo to display details, it shows that the sound is AC3 and has 6 channels.

The TV is connected to a Pioneer VSX-1122 with HDMI/ARC and optical cable. I tried my test in both modes.

What I have a problem with (in both modes just described), is that when I go in the settings of the sound of the TV and try to select the external system (instead of the TV speakers), TV does not contain the parameter and returns the value of the TV speakers. In this case if I'm out sound through optical or HDMI/ARC.

Another variant is the setting of the sound - variable or fixed - this setting does not appear to be of importance for keeping the other on the outside.

Why the TV is not the "external system for output value? How to stick to the outside?

Thank you. I think that your method would have worked; I also received this Sony Council e-mail:

I understand that the TV speakers option may not be external "System Audio" value when you use the HDMI and optical audio connections digital with the receiver. I suggest that you use the Audio digital optical sound output for connection to the receiver and turn off the ARC feature. To disable the functionality of the CRA, "Control for HDMI" OFF using the menu option next.

HOME-> input-> settings-> control for HDMI-> OFF HDMI & channels

After that, try to set the option «External Audio System» TV speakers If the problem persists, reset the TV to factory default settings.

Tags: Sony TV

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