Keep changing to red all the flags in Apple Mail

When I use indicators to tag messages in my Apple Mail app, they all end up going to red. It happens when I change to another folder and come back or after I exit and restart the application. I like to use different colors to remind me of emergency or to do or wait to do etc etc... It would be really useful to be able to use the different colors. If anyone has had this problem or knows how to fix?

Using a MacBook Pro with the Version of OS X El Capitan 10.11.5 and Apple Mail Version 9.3 (3124).

Thank you

-Scott

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Hey scottyincali,

Thank you brining your color of flag of changing the questions here mail in Apple communities. I can offer some troubleshooting steps, but without having some information isolation for this issue, we cannot immediately solve.

The first thing we need to know is if the problem occurs in Safe Mode and a Test user. Safe mode will tell us if the problem is related to an element start or plugins. A Test user will let us know if the problem is related to your account, or at the system level. For Sade Mode, please open this article: try safe mode if your Mac does not start-up. Once in Safe Mode, test and see if the problem still occurs. If this is the case, please go and make a Test user. You can make the user Test while you are using safe mode. How to test a question in another account on your Mac user. You will need to configure the e-mail account, download the mail and test here in the test user.

Now use what we found of such isolation measures to solve your problem. If the problem occurs in Safe Mode and Test user, you can try to reinstall the OS and see if that helps. It will not destroy your personal data, but it is always recommended to have a backup using Time Machine in case of unforeseen problems. You can use this article to help make a backup: use Time Machine to back up or restore your Mac. Once you have the backup, use this article to reinstall Mac OS X. How to reinstall OS X on your Mac

If questions remain after a reinstall of Mac OS X, I recommend that you erase the hard drive, which will remove all your personal data and reinstall Mac OS X without your personal data on the computer. This article will help you: wipe your drive and install OS X. If the problem does not occur without your personal data on the computer, you want to migrate the data to the computer. Do not restore from a backup like that will likely bring the matter immediately in. This article will help you: move your content to a new Mac by using the section "use the Migration Wizard.

If the problem does not occur in Safe Mode or the Test user, I recommend contacting AppleCare to contact Apple support, because there are several issues to check to fix that, and they have more options available to help you resolve it quickly and easily.

See you soon.

Tags: Mac OS & System Software

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